We went to the hotel just for the onsen experience (so I can’t comment on the rest of the hotel). We used the mixed gender onsen so my husband and I could go together. They supplied us with yuami to wear (shorts for me and a strapless towel dress for women) at a small cost. The outdoor onsen was beautiful - surrounded by rocks and snow. The water temperature was SO hot so it took us awhile to get used to it, but we loved the experience. We walked there from the Niseko United shuttle drop off at the entrance to Annupuri.
This hot spring hotel is nestled in the picturesque mountains, perfect for those traveling by car. With its traditional Japanese-style architecture. The hot springs offered here are excellent quality. However, please be aware that the hotel is located a bit far from convenience store. To make your stay more convenient, it is advisable to come prepared with any necessary items or food beforehand.
This Onsen hotel is 100 points full points perfect. Attention to detail in every single way. Great location, 5mins drive from Annupuri ski resort. Hotel has the amazing forest view, offer free parking. Hotel is shoes free, all guests will require to take off shoes when enter hotel. All staff are friendly and helpful. They will make 100% effort. Hotel offered ski lesson and rental very convenient. Hotel has outdoor public bath and spa treatment. Free lounge has wine, champagne, tea, juice and snacks to guests. The set breakfast and hotel dinner is world class quality. Hotel rooms are very spacious! Noted room will supply plenty of bottle of water and some snack for guests. I can't wait to come back and stay longer for next time! Will recommended to anyone and everyone! Konbu Onsen your service really touch my heart. We are very grateful to stay in such wonderful hotel. Thank you so much.
We went during winter as it is the best season to visit Niseko but what makes our trip exceptionally memorable is this hotel that we can call our 'home' during our 5-night stay in December 2023. The room is exceptionally comfortable and clean but what stands out is the superb hospitality and service from the hotel's team. From the moment we checked in, the Front Office team was very welcoming (shout out to Kiel, Ryoka and the whole team) including the amiable and helpful hotel manager, Ms. Yolande (who took her time to welcome us and have a brief chat). Yolande even made sure to greet the guests every morning as we all walked to the restaurant for breakfast. It is the little things like this that make the difference. And thank you for all the tips and advice which was very very helpful.. During our stay, we were very comfortable and enjoyed the whole winter at Niseko's experience, especially returning to our cosy hotel and room after a long day exploring the small town. Thanks to the housekeeping team who always kept the room in the best condition (I think they make up the room a minimum of two times a day) - I didn't manage to get your names but your work is highly appreciated. On top of that, we always look forward to going for breakfast every morning as the menu prepared is of excellent quality - serving the best produce from Hokkaido like snow king crab. The team at the restaurant deserves much praise. Shoutout to the team (Goong, Korn, Ploy, Nut, Riko and Kristina). Thank you for your warm hospitality and the little conversations we had. I have lots of fond memories during my stay here and I look forward to coming back again real soon and seeing the familiar faces I've met on this trip.
Excellent rooms which are large enough to accommodate a family of four with 2 children (aged 10 and 12) inclusive.
The Niseko-yo was also nearby to offer a wider option for food choices. The view for breakfast during my trip was simply breathtaking. Breakfast buffet spread was the best I have ever had (and my standards are pretty high!)
For those who love skiing around Niseko, the hotel offers shuttle bus services around this area.
Facilities and amenities live up to the Hilton name. Onsen is superb! Will definitely stay here again.
(Photos show the view from my room on the 17th floor as well as from the breakfast venue)
We spent a week at the Andaru collections niseko 3 weeks ago and it was simply amazing. The villa is incredible with luxury comfort, and the service is « relais & chateau » level. The team really cares for the guests and was very reactive to any of our wishes. The half board experience is not to be mentioned, absolutely stunning and fine dining at restaurant Ultimo, and i know what i am talking about as a french chef! Bravo to the Chef too! Really thank you to all the team for this unforgettable experience ! We will definitely come again !
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