Temukan Penginapan Anda di Luang Prabang

This hotel is in a beautiful setting with separate accommodations, restaurant and reception buildings set in beautiful very well maintained gardens. Maybe it was our mistake to visit at a very quiet time of year. The customer service was shocking! I mean absolutely appalling! Not sure if the staff need to be better trained or they just couldn’t be bothered. Coming back from an evening in town just after 10pm, the place is in darkness so we had to use our phone touched to make our way towards our building. We saw the light in the reception. We thought we would ask for last drinks to take to our room. The member of staff clearly wasn’t expecting to see anyone and was quickly doing his uniform up as we approached. He told us we couldn’t have a drink as the person whose job it was had gone home and we had to use the mini bar. That only contained 2 cans of beer which my husband didn’t drink. Next day we came back from sight seeing at 2pm and asked for a drink only to be told again to just use the mini bar. Clearly they couldn’t be bothered or interested in making additional money from our drinks. After pushing them, they did some drinks, but they could only be delivered to our room. That evening we came back from town early to get a last drink only to find the person who job it was to pour drinks had gone home early. They actually made him drive back in to pour our drinks rather than doing it themselves. It took 50 minutes!! To top it all, the breakfast was so bad my husband ended having a very small bowl of cornflakes on 2 mornings. This is a 4* hotel!!! When we went to check my husband asked the manager to remove the service charge on previous nights drinks that he brought to the room himself after the 50 mins wait. This was her chance for damage limitation, she just said it wasn’t possible as it was just include. The receptionist then failed to calculate the 3% credit card charge correctly and tried to double our whole bill. Other hotels we visited on our trip were also on the quiet side but it meant we got amazing service. It’s a massive shame this hotel has so much going for it, none of it is its people. Spend slightly less on the garden and invest in staff and manager training or employ staff who give a toss!

Sada Hotel was beautiful! The staff was welcoming and very happy to see us although their Engish was limited. They walked us into a courtyard past the coy pond and up a flight of stairs to our suite. Our entrance overlooked the big swimming pool. We opened the door to an expansive room with beautiful old furniture, a gorgeous wooden floor, and a full wall of floor to ceiling windows. One window was actually a door to the balcony which overlooked the courtyard and coy pond and ran the length of our room. It had two chairs and a table. In the room was a large bed that was very comfortable. There was a good deal of storage in the furniture. The furniture included a desk and chair and a table set for dinner with two chairs. There were also two casual chairs and a coffee table where we watched TV until we realized there was little in English. The staff put fruit on the coffee table daily. In the armoire were two robes. The bathroom included a shower, a soaking tub and a sink. Breakfast was included and was served in a beautiful dining rom on the first floor. The pool was warm and clean and empty of guests when we were there. About a mile away is a night market which includes a large eating space with numerous food vendors and many food choices. It is walkable if you can walk about a mile in the heat, but tuk-tuks are easily found and very inexpensive. Have Lao money in small amounts to pay. A tuk-tuk to the night market was about $3.00 or as much as $5.00 when they picked us up in the pouring rain. Sada was peaceful and relaxing and the price was very reasonable.

Excellent location in a quieter street close to the historic centre and a block away from the night market. Everything is in close distance like restaurants, cafes, the river etc. The staff at reception were amazing and very helpful. They helped organise tours, scooter rental and laundry for me. Breakfast was decent. The room was spacious and clean and had everything you need

Clean, decent wifi, good location for walking in Luang Prabang, the monks come by the street out front from 6-7am every day. The rooms are comfortable and clean and the staff is exceptional. Breakfast was plentiful. I will definitely stay here again.

還可以價格便宜

We stayed at Hillside for 6 nights and it was an amazing experience. Being out of season, 4 of those nights we were the only people staying which made it feel like our own exclusive and private paradise. Holgar, Aloun and Oscar made our stay so comfortable and relaxing - it was like a home away from home. Many evenings we would sit at the bar with them chatting, learning about their story, the local area and what’s generally happening across the country. It was like being with friends. The food was superb and the choice plentiful. Before we got to Hillside we were in Thailand where our son got very unwell and lost a fair bit of weight. He ate like a horse at Hillside so thankfully, by the end of our stay he had regained full strength. To say the setting is like paradise is not an exaggeration. You’re totally surrounded by nature - it’s 360 degree jungle and mountains. In fact, it’s all so pure that it doesn’t look real. Everything was well maintained and spotlessly clean. We did a few excursions while we were there. We went to Nahm Dong Park which is a 15 minute walk from Hillside. We didn’t have enough Lao Kip with us so Holgar settled our bill from the park and we paid him. Holgar also arranged for us to have a guide take us out for a day to Kuang Si Falls and a few other places. One evening, Oscar (Holgar and Aloun’s 10yr old son) and Buddy (their aging dog) took us for hike up to a viewpoint and then back through a village. All of these are great little touches that really added to our stay. Overall, we can’t fault anything and we are extremely grateful to Holgar, Aloun and Oscar for making us feel so welcome and looking after us impeccably well. We can wholeheartedly recommend staying at Hillside.

De ligging van het hotel is prima. Indien je met een eigen auto komt is het wat lastiger, het hotel ligt aan een zeer smal straatje wat met een SUV wat minder gemakkelijk te bereiken was. Echt gastvrij was de ontvangst niet, geen woord van welkom, alleen het commando schoenen uit, wat uiteraard geen probleem is, maar de wijze waarop had vriendelijker gekund. Hier een aantal nachten verbleven, één dag was de kamer niet schoongemaakt, bij navraag zei men dat ik dit niet wilde, maar dit was niet het geval. De overige dagen is wel schoongemaakt. De eerste ochtend was het ontbijt a la carte, met heerlijk brood, echt top. De volgende dagen was het ontbijt in buffetvorm en matig in kwaliteit.

I was here as part of a G Adventure Tour. The hotel was very clean. The staff was friendly however, they did not really go out of their way to be helpful. It was also somewhat centrally located. It was about a 10 minute walk to the night market. The other positive was the fact that there was a very inexpensive place to do laundry around the corner. The cons …. I think they get a lot of tour group business and therefore, perhaps don’t really care. There are eight bicycles on display for guests to use. However, none of them work. They either have a flat tire, or the lock is broken. I was directed to a Guesthouse down the street to rent a bike for the day. Breakfast is really hit and miss. If you happen to be there on a day where there are at least two tour groups, there is a wide variety of selection of both hot and cold breakfast foods. If you are on a day where it is only your group, then the options are quite limited. You have fruit, toast, and some kind of egg. They don’t mention it but you also can also order noodle soup. On the last day that I was there, it was especially annoying, because the cook had made a wide variety of food for a photo shoot, but it was not available to eat. And the irony is these photos will be shown as what is available for breakfast, but it is not available for breakfast. There is a pool, but there are no pool loungers. Nor will they provide you one if you ask. I was asked to change my room, as it was reserved, but I ended up just changing hotels. I highly recommend the Grand Luangprabang. For an extra $20 you receive a magical experience on the bank of the Mekong river.