Hotel terbaik di Inezgane

Bonjour, Je ne mettrai plus les pieds dans cet hôtel à cause d’un agent de sécurité. Eh oui ! Des fois un simple agent de sécurité peut nuire à la réputation de tout un établissement. J’ai été toujours un client fidèle, mais là c’est intolérable. Je voulais me garer au parking de l’hôtel, mais il y avait une barrière. Et quand j’ai demandé à l’agent de sécurité, il m’a dit que c’était réservé à une camionnette de l’hôtel. Donc, je me suis garé plus loin, mais en descendant de ma voiture, j’ai vu l’agent en train d’enlever la barrière pour qu’un monsieur se gare. Quand je lui ai posé la question, il m’a dit que le monsieur allait quitter l’hôtel à 4h00 du matin et que la camionnette arrivait à 6h00 du matin. J’ai quitté l’hôtel le lendemain à 9h30 et la voiture était toujours là-bas. J’ai trouvé un autre agent de sécurité le matin qui m’a confirmé que ce n’était pas la première fois qu’un client le réclame. C’est vraiment honteux. Ça s’est passé le 23 janvier 2024 vers 23h45 pour que l’administration sache de quel agent je parle. Je l’ai déjà signé à la réceptionniste.

From the moment I arrived at the Sofitel Thalassa Sea & Spa, I felt like a VIP. The check-in process was seamless, and the staff was always available to assist with anything I needed. The room was spacious and comfortable, and the views of the ocean were breathtaking. If you're looking for a luxurious getaway, look no further than the Sofitel Thalassa Sea & Spa. The facilities are top-notch, from the pool to the restaurants to the spa. But what really made my stay special was the staff, who were incredibly attentive and made me feel like royalty.

I have been a member of the All program since at least 2011 and have visited 45 different Accor hotels since then. This is my worst experience in a Accor hotel. I made my reservation several months ago for a stay from August 14 to 20 with my wife, our two 3-year-old daughters and our two-month-old baby. According to the description on the All website, it is an ”executive villa with 2 bedrooms, private heated pool and butler service with a Check-in at 3:00 p.m.” Before coming, I exchanged several emails with the hotel, clearly mentioning the ages of my three children. We arrived at the hotel on August 14 at 3:00 p.m. - We waited 90 minutes before having access to the villa because it was not ready. - When we had access to the villa, we discovered that the second bedroom is upstairs with stairs located outside. This does not correspond at all to the description and photos on the site. The hotel could have stipulated this to me in our email exchanges because it is absolutely not suitable for 3-year-old children. Result: we had to install children's beds in the living room. - The swimming pool is located exactly 20 meters from the beach restaurant and is exposed to it. There is therefore no privacy as the photos and description suggest. The smells from the kitchen are overwhelming. And the trash can is located very close to the entrance to the villa. - The water in the pool was cold. We were told that the pool was only heated at the customer's request and that it would take 48 hours. The technician came several times to try to fix it. - In the villa, several materials were damaged. The toilets in the bathrooms were not flushing properly. The ventilation was making a noise that kept us awake. - The butler did not give us his phone number until 6:30pm. He was unable to help us. - At 5:30pm, a manager (Mehdi) came to tell us that the hotel manager was coming to see us. He never came. He passed on the message via his manager that the villa had been like this since the hotel opened; without any attempt at a realistic solution or excuse. Speaking with staff members, it seems that we are not the first to notice a significant discrepancy between the description of the villa and its dilapidated state. It is not suitable for young children or even people with disabilities. This should be mentioned on the website.

Just returned from a week at this great little apartment hotel.Excellent value for money. Good quiet location yet easy walking distance from the superb beach and centre of bars and restaurants and shops.Very clean. Excellent service from all the efficient friendly staff especially Youssef and Abdul.Nothing is too much trouble. The buffet breakfast is excellent with plenty of choice and I am very hard to please. The rooms are large and comfortable with facilities to cater for yourself if you wish to.Balconies are large and overlook the swimming pool and ocean.The swimming pool Is excellent and plenty of fresh towels available I hope in the future they will consider having a bar and restaurant for dinner and offer money exchange.Thank you for a very enjoyable week at your hotel in Agadir

Wir haben einen wunderschönen Urlaub in Zephyr Agadir gehabt. Die Apar**ents Modern Style und sind gut Ausgestattet. Das Personal ist immer Hilfsbereit und Freundlich. In der Nähe gibt es viele Möglichkeiten um lecker Essen zu gehen, kleine Supermärkte sind fußläufig erreichbar. Ich werde bestimmt noch Mal die Unterkunft Buchen wenn ich wieder in Agadir bin.