Hotel terbaik di Doorwerth

Stayed 1 night on a Leger Holidays tour. Before arrival our guide phoned ahead to book our group of 26 people into the restaurant for dinner. We were told this would be fine and there would also be porterage for our luggage. Plus as we had an early start in the morning a take away breakfast would be supplied and we would be given a list to select our choices. However on arrival the receptionist knew nothing of the conversation stating that her colleague had gone home and no one knew anything about the prior arrangement. So no porterage and no take away breakfast list. The issue of porterage was quite a problem as there was a fair number of elderly people in our group and some of the rooms had no lift access. (In fairness the receptionist did carry one elderly gentleman's case to his room) Our group was told to go to the Restaurant at 6-30pm for dinner which we did only to be told we weren't dining in the restaurant but in the bar area. We had no proper menu to look at and on complaining we were given a hastily prepared sheet of paper with limited choice and no prices. Once again we complained about this and another sheet of paper appeared with prices. We noticed that we were being charged the same price for our limited choice menu as the Ala Carte menu so why couldn't we be given the Ala Carte menu in the first place and sit in the proper restaurant? By now it was 8pm and a couple of our group had given up on the idea of eating and had gone to bed. The service we received was also third rate. Soup arriving after the main course and no spoon to eat it with, table water was requested which arrived but nobody thought about giving us glasses to drink it, food arriving luke warm/cold. Another 2 members of our group gave up with dinner and decided to eat bar food at the bar. They ordered their food together and one arrived an hour after the first. When we finally managed to track down a duty manager and brought all the above to her attention she was unsympathetic and quite obnoxious in the manner she responded to an elderly person who raised the difficulties the hotel were obviously having in catering for a group. You would think a hotel would welcome a group of 26 into their restaurant with open arms and provide a better service. The chaotic feel also extended into the rooms. Although they were of a fair size they were a little dated. The bathroom had a very deep bathtub that was quite hazardous to get in and out of even for a tall person like myself and there was no safety grab rails. There was a kettle in the room but no English breakfast tea and paper cups. (The kind of thing you would expect in a budget hotel) In fairness the take away breakfast was good and so large it also sufficed for lunch as well. Sadly any plus points were outweighed by the appalling treatment our group received the previous evening.

I stayed at this hotel for one night with a group of friends. It is a beautiful hotel in lovely surroundings, the staff were pleasant and the room was very comfortable, quiet and luxurious with quiet and efficient air conditioning. We all enjoyed the generous breakfast buffet. Unfortunately, my impression was soured by what happened after our stay. I found when checking the invoice that I had been charged twice for the rooms. Upon contacting the hotel, they first acknowledged their mistake but then completely ignored my e-mails, and I had to seek recompense via ***********, who refunded me. At the very least, I would have expected an apology from the hotel. It's a lovely hotel, but if you stay there, make sure you double check your invoice when checking out.

The room it self was good and price wise I think very good. Very unusual the fact that the toilet was separate from the bathroom. with no hand basin. Very nice that there was a Nespresso machine, with 4 pots. Disappointing that there were just two paper cups. The thing that let our stay down was the restaurant. First we were told that we were too late to make a reservation and we had to come after 20.00 hours as the restaurant was fully booked. No effort was done, to write down, for instance the room number so they could have called when there were tables free. When we arrived at 20.00 hrs the restaurant was already almost empty. Also we were not so pleased with the food. The fries were really yummy, I have to say. Staff clearly did not enjoy working for this hotel. We were offered a reduction of the price, but we really had to ask for this, after we honestly mentioned what was wrong with the food and also that food was not eaten. Would I stay in the hotel again. Yes, would I eat in the restaurant again No.

The sports theme is everywhere in this hotel and it's great to see, a nice change from all the anonymous hotels out there. The room was comfortable and well equipped. Breakfast was fantastic and I would strongly recommend it if you're staying here, though there is a bit of a walk from the rooms to the restaurant. Parking very close to the hotel entrance outside was free, with plenty of space. The hotel appears to be in a calm and beautiful area. Unfortunately, the booked rooms did not match what we received when we arrived. Even though a suite was included in the booking - and pre-paid for - we only received normal twin rooms. Upon raising this with the front desk and asking for a partial refund they promised to get back to me via e-mail, which they never did. I raised the issue with the booking agent who also contacted the property, but they refused to refund the partial cost. I'm afraid this cast a shadow on an otherwise pleasant stay and I'm upset that the hotel was not be willing to compensate for their mistake, even just the cost difference.

This was our first driving tour to The Netherlands from the Uk. We selected this hotel based on it being in a convenient location for visiting the Arnhem and Oosterbeek Operation Market Garden historic places of interest. The hotel was clean and comfortable and the staff were very friendly and welcoming. Our room was bigger than expected and was very quiet even though the hotel was very busy. The selection of fresh food available at the buffet breakfast was excellent and the lunch and evening meals were good quality at reasonable prices. Overall the standard of accommodation and quality of food and service exceeded our expectations for the price paid. We would certainly recommend this hotel and will also look at other hotels in the Van der Valk chain based on our experience at the Arnhem hotel.

Stayed for 3 nights on a Leger Holidays tour to Arnhem. Having had a bad experience at the Fletcher Hotel at Doorwerth-Arnhem we were a little apprehensive of staying here. However we were pleasantly surprised! Room was of a fair size with decor in the mode of a British Travelodge. There was a safe but no fridge or kettle. Our room had a balcony but as it was on the first floor and directly above the hotel entrance where the smoking crew gathered it was rather spoilt by smoke drifting into the room when we tried to use it. Perhaps a designated smoking area away from the entrance would be a good idea? There was plenty of sockets in the room but only one adjacent to the bed. Limited wardrobe space but enough for a 2 or 3 night stay. Bathroom had a bathtub and powerful hand shower but the lighting was fairly dismal. Housekeeping was a bit hit and miss, we requested fresh towels which we received but the old towels were not taken away. We were disappointed that the main bar was closed during our stay but the restaurant staff were happy to serve drinks in the lounge area next to the restaurant. Reception staff were also obliging. Lovely indoor swimming pool and the area was cleaned every morning to high standard.

We came here for an offsite event but this is a location I’d happily bring my family. Beautifully appointed and maintained. We had dinner and paired wines - also really nice. Breakfast had options at the level of an average European 5 star hotel incl. champagne (or some other sparkling wine - I didn’t manage to check unfortunately as it was a full working day ahead). Business Lunch was a lot of food but really well prepared. Bedrooms had drinks, snacks and the bathroom was really nicely done. I stayed in the annexe building but did not have the complaints some of the others had …quite the contrary! My only complaint was that the air conditioner stopped working middle of the night - still don’t know if it was a setting or just a machine that needs repair! All in all, a great experience and a much better bet than staying in Arnhem city.

We stayed here from the 10th to 12 august while visiting arnhem. The proximity to the mainline station and central shopping area is brilliant. Hotel is easy to find, check in was quick and very friendly and the hotel is in good condition. We got the double and the single room. The single is very sparse, shower, toilet and single bed with not much else, double room was much better with a bath, 2 large single beds and much more space. The breakfast in the mornings was very tasty with a large selection of cold meats, fruit, yogurts, cerea, bread and spreads. There was also bacon, scrambled eggs and sausages, which were very good. We intend to return here on our next trip to Arnhem

Hotel is perfect gelegen naast het Centraal Station en aan de rand van het winkelcentrum. In de lobby kun je werken en een kop gratis thee of koffie meenemen. Het personeel is jong en informeel. De kamers zijn niet groot, maar wel een goed bed en badkamer. Helaas troffen we de doodzonde aan voor iedere hotelkamer: een fles glijmiddel van vorige gasten onder het bed. Alhoewel de kamer niet vies was, is dit natuurlijk wel een aandachtspunt.