Hotel terbaik di Nuland

Redelijke ontvangst, echter waren wij te vroeg (13:00) geen enkel probleem, meneer de leidinggevende vroegtijdig wij wilden reserveren in het restaurant voor diner, want het zal redelijk goed vol! Maar we wouden nog weg en wisten het (nog) niet. Meneer zei nog keer “extra” we zijn erg vol, er is ook martini party of iets. Wij wilden nog niet reserveren. Echter bij terugkomst om 17:00 was er niks te doen, wij deden buiten paar drankjes, nog erg weinig te doen. Geen martini party, geen eters, rustig op terras!!. Om 19:00 konden wij zo eten, het bleef rustig. Meneer de leidinggevende wilde dus even bonuspunten scoren (denken wij) ik vind erg onbeleefd om door te drukken, terwijl er (bijna) niks te doen was EN is. Bedieningen terras erg slecht, kregen een vies glas, ik terug stonden ze met 5 meiden (denk ook in opleiding of zo) te praten, ik stond en zij keken ernaar letterlijk naar te kijken !! Eindelijk geholpen, kreeg ik een ander glas (gratis nog wel) Ook het bier dat ik kreeg leek al wel uitgedronken, ik zeg dat, bediening zegt komt door de tap installatie (laat mij niet lachen) ook het terras erg vies, rommelig, eerlijk gezegd een puinhoop! Het eten vond ik ook de prijs kwaliteit iet oké! Hotel kamer was perfect netjes en goed schoon. Het ontbijt was ook oké en netjes. Bij uitchecken wordt keurig gevraagd of het naar wens was. Ik geef bovenstaande ook aan natuurlijk, ik zeg nog ik ben redelijk kritisch en wil waar voor mijn geld, de dame was het er erg mee eens, en bood een kopje koffie aan, nou ik had wel 10% korting verwacht, want voor dit 4 sterren hotel moest ik 10,- pp bijbetalen omdat het dus geen 3 sterren was (Fletcher/aktie) nou het was mij nog geen 2 sterren waard dit hotel. Ik ga er nooit meer naar toe, terwijl wij over het algemeen redelijk/goed tevreden zijn over Fletcher maar dit was het even niet

Below is an email I sent to the hotel itself, and to head office of the Fletcher Group. Not an apology, or even a reply. Guests at this hotel are treated like Euros. Put them in the till and forget who gave them, or that any service is required for those Euros. To Whom It May Concern, I wish to express my deep disappointment regarding my recent stay at the Fletcher Hotel in Oss, from Saturday, 25th November to Monday, 27th November. This marked my second visit to your hotel, as I previously stayed in November 2022. Our group of 40 adults and children from Northern Ireland came for a local Taekwondo competition, and while your rooms are commendable, the conduct of your staff during this visit was utterly disappointing. The discourteous behaviour began on Saturday night when I inquired about the closing time of the bar. Your staff assured me it would close at 11 pm. However, at 10 pm, as we were enjoying ourselves, one of our group approached the bar to order drinks, only to be abruptly told that the bar was closed. A few minutes later your night porter arrived telling us to drink up and leave. He done this in a very aggressive and rude manner. Some in our group were Dutch and they were able to translate what he said. They queried “Have we done something wrong?” He replied, waving his arms around telling us this wasn’t up for discussion. It left us all feeling confused and upset. It would have been more acceptable had he politely requested that we finish up due to closing time, but instead, he adopted a hostile attitude completely unbecoming of a hospitality establishment. The unpleasant encounters continued on Sunday night when we returned from the competition around 9 pm to find the restaurant and bar already closed. We opted to order pizza and have drinks delivered to the hotel. To our relief, your receptionist opened the restaurant so we could dine comfortably. However, once again, your Night Porter intervened, this time accusing me of treating the reception like a fast-food joint, and in a humiliating tone, asked if we thought we owned the place. A simple request to relocate to our rooms would have sufficed, but he chose a confrontational approach, leaving me standing outside the hotel in the rain to finish my beer. His behaviour escalated as he confronted parents and children in the restaurant, giving them an ultimatum to finish their meals and leave within 8 minutes. His discourteous manner left children frightened and parents deeply uncomfortable. Having travelled to numerous competitions across Holland over the past 7 years, I have never encountered such a lack of hospitality as I did at your hotel this weekend. Your staff appeared unhelpful, treating us as a burden rather than valued guests. With 40 guests, your hotel could have greatly benefited financially and would have more if the bar and restaurant had remained open. Regrettably, due to the limited hotel options in Oss, we may find ourselves compelled to stay at your establis

Останавливались в этом отеле во время автобусного тура на 2 ночи. Это не обычный отель, а загородный комплекс в лесу с фермой, конюшней, От Амстердама, конечно, далековато ( около 100 км), но, вспоминая отель, в котором останавливалась в Амстердаме когда-то (чемодан в номер не поместился), и то, что мы были в самый высокий сезон, претензий к организаторам тура нет. В этом отеле хорошо бы остановиться дня на 3, взять велосипед, поездить по окрестным деревушкам ( в Голландии заслуживает внимания каждая деревенька и городок). Но нам пришлось довольствоваться лишь ночлегом - поздно приезжали и рано выезжали. Номера просторные, при заезде было 2 бутылки воды, есть капсульная кофеварка (не довелось воспользоваться). Постель удобная, белоснежная. Завтрак со свежевыжатым апельсиновым соком, вкусной выпечкой - достойный. Также в отеле можно поужинать, есть бар, большая парковка. Отель рекомендую при путешествии на авто, но, конечно, не для остановки с целью осмотра Амстердама или Кекенхофа.

Vriendelijke ontvangst. Kamer die alles heeft wat ze beloven. Ook kregen we nog extra oploskoffie toen we daar om vroegen. Wel lekkage van badkamer boven ons. Dit doorgegeven, hopelijk wordt dit opgelost. Ontbijtbuffet was prima!.....

We spent 2 days in this top hotel last weekend. Super friendly staff all 1 for 1 topper. I had 2 rooms and I had a request upon arrival, they immediately went to see what was possible. The rooms were again super clean. The breakfast is very varied and when a fresh product is almost finished, new ones are made right away, even if you are the last to have breakfast, big names can learn something from that. We also enjoyed sitting on the terrace for a few hours. There was a nice cooling breeze in front of the hotel. And although it was quite busy with arrivals, we were wonderfully spoiled by Senna and Ralf our host and lady these days we were there. These great guys kept a close eye on us to make sure we weren't short of anything. We had a wonderful stay here again right in the center of Den Bosch. And have immediately re-booked for next year. And we will probably go again soon. PS I read in the reviews whole stories about parking that it is expensive for 1 day. But sorry you are parked in the middle of the center in a shopping street covered. That you park there is a choice. We always park at a p&r go by bus with our suitcase after the center you get out 100m from the hotel and you are parked for 4.50 per 24 hours. So you can make it as expensive as you want. We prefer to spend those 20 euros on the terrace.