Hotel terbaik di Gibbston

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

We recently took advantage of the lodges special winter offer package. Our first time staying in Gibbston valley rather than central Queenstown or Arrowtown and so glad we did. We've been lucky enough to stay in some special places in the New Zealand and this was certainly one of them. The lodges facilities and the size and amenities of the villas were top notch. The food is fantastic, but the thing that really made our stay was the staff. Very attentive and friendly without being intrusive. From the initial greeting, to the wait staff, everyone was fantastic. Make sure to visit the Gibbston winery and do the Cave tour. Enthusiastic tour guides celebrating their lovely wine. Of course lots of other wineries nearby to visit too. Pop in to Gibbston Tavern for a yummy Pizza as well. Thoroughly recommend.

是我住過的最滿意的酒店，環境優美，酒店整體非常優雅。很喜歡我們的房間，落地窗很大，景色超級好。酒店服務也很好，因為莊園太大，還有人開車帶我們去房間。紅酒，飲食都很好，很喜歡。

On 29th January 2024 I booked two nights accommodation for 25th and 26th February 2024 on their own website and received a confirmation email. On 24th February I received a reservation reminder from them confirming all still booked for the next day. We turned up on 25th Feb to be told by the receptionist the booking had been cancelled. She couldn't tell me who cancelled it but it sure wasn't us. She kept going on about *********** but it wasn't booked through them and she just wanted to get rid of me as soon as possible. She also had the audacity to try and put the blame on me saying I should have rung a couple of days before to confirm the booking. Why would I when I had received confirmation by email the previous day? Trying to find alternative accommodation is Arrowtown is near impossible as a walk in. I was going to let this slide but because I received an email from them asking how my stay was and to leave a review, rubbed salt into the wound, I decided to share my experience.

What a wonderful place to stay! Really helpful and friendly staff, very clean facilities, lovely setting with park next door, nice indoor and outdoor cooking and eating spaces, great coffee cart on site, 4-Square grocery shop just around the corner, short walk to nearby river and historic town centre, lots to see and do nearby. Already looking forward to my next visit :)

A comfy pub with a spacious dining room and North facing balcony, this unpretentious hotel serves good country fare. The roast lamb was so soft and generous in size with Harvey mint sauce and all the trimmings. Staff are great and a range of local wines and beers are served. A good option when you are “over” restaurant food

Really lovely homestay boutique hotel. Room was lovely and spacious with great attention to detail. Bathroom and amenities are great. Breakfast and staff are lovely and although more expensive than some hotels it is easy to see why. Would love to stay again.