Hotel terbaik di Santa Clara

Las instalaciones deben actualizarlas. No contamos con lámpara de noche, y tampoco secador de cabello, el que tuvimos que solicitarlo. Algunas baldosas del balcón estaban quebradas y el piso de la ducha manchado. El personal muy amable, la comida buena, sin embargo sólo pudimos acceder al bufet no logramos visitar otros restaurantes. Las piscinas, playa excelente. Los salvavidas muy pendientes y colaboradores.

This was our 3rd visit to Royal Decameron Panama and we loved it. Enjoyed the new Plus Option, A La Carte meals for all 3 meals you took a picture of the menu board on arrival and we also had guaranteed dinner reservations that we booked on Mondays. We really enjoyed the food in all the restaurants, one night the Cowboy Restaurant was not great service, they seemed to have forgotten us and we waited a very long time to be noticed but we gave it another try and the steak and burger were out of this world amazing and great service 2nd time around. It’s VERY hot in Panama!!! Felt like 43 most days and no rain just a couple drops. Be prepared to wear lots of sunscreen and try to find shade! There seemed to not be enough chairs when we were there hardly any around the pool and you desperately need a chair with shade. The members only private area had sooo many chairs and hardly anyone there. Hope they get this resolved. Also we saw many peoples chairs being taken by other guests they just took off other people’s towels or just took over their belongings and sat down that kinda blew my mind. Never seen that before at other resorts. Weekends were busy. Lots and lots of stairs. 95 from beach to our room and a very steep incline but we love the exercise, it was a work out. Great service at the bars. Thanks to Kelvin and Katiusca. Loved the conversation and great drinks. And Lobby 1 guy in blue baseball hat (sorry forget your name) made the best drinks and started to make them as soon as he saw us! Spanish coffee and whiskey sour please. We walked to town and bought hot sauce and chips really good price at grocery store. Went to Nico’s for beers on walk was going to go to La Fogata again went other years but to be honest the food at the resort was so good I didn’t feel the need to book off site. We walked down the beach to Playa Blanca loved all the walking and no sea****. Need a hat! I’m definitely going to try to learn more Spanish and we are coming back in 2025! Love Panama. See you next year!

Here for 2 weeks...leaving tomorrow! Definitely not a 4 star..2 maybe, 3 at best! Rooms were clean and cleaned well every day! The hotel is showing wear and tear! Pool is missing alot of tiles, broken taps, public bathroom doors don't lock. All public bathrooms were always clean, stocked and had soap. Food was better than Cuban food by far! Pool with pool bar is a cesspool of drinks, drunks and alcohol. We spent most days at the beach which often was very noisy with crazy intoxicated people on seadoos and quads racing up and down the water and beach, often spraying sand and water on people looking for some peace and quiet. No shade is an issue as are lack of chairs. Horses on the beach every day selling rides, drugs and photos. Poor horses standing all day in sometimes 40 degree heat...no shade. Beware they are not part of the hotel. Jellyfish and stingrays were a problems every day the 2 weeks we were here! English was a problem...difficult to find anyone who could speak English. Shows were totally in Spanish every night...no English! Staff wore masks in the buffet which made it difficult to communicate with no English. Lack of communication was a problem. Never knew if there was entertainment at night or not or if a restaurant was open or closed. Felt a little lost at times! Japanese a la carte had to pay $20 each. Other a la Cartes not open every night. Sports bar and beach bar you had to pay for drinks. Lobby bar never open. Lagoon or Grand Pool had a Sunwing section way at the other end of the pool with a long, long hot walk to the closest bathroom. Sunwing/Nexus tours ripped us off. We took two tours totaling over $500 USD. They were totally misrepresented. Never went where we were supposed to go. Museum in Portobelo was closed for renovations. On the one tour protesters had set up blockades and blocked traffic. We never got to our destination...27 km. in 4 hours. 13 hour day...spent at least 10 in the van. Sunwing refused to help. Spent many an hour waiting in the lobby for Sunwing/Nexus reps in exhausting heat...no shows, late or non existent. Offered us a $40 refund. Sorry not enough! BEWARE!

My husband booked the Hotel for 4 days for my birthday & I’m so glad we went there! It had been recommended by friends, and I absolutely loved the amazing service provided by Jamie Navarro from start to finish, he was very courteous, super professional, caring, very friendly & even spoke to us in French! Thank you Jaimie! I even had 3 surprise birthday cakes! Loved our room view, the food at the different restaurants, the staff was super friendly & we had a great service. The pool in front of the beach is absolutely amazing! It was very peaceful, and quiet, waking up & hearing the birds was fantastic. The room, bed & bathroom were good. The only thing I didn’t enjoy was that the hotel accepts small dogs, so I’m glad that our neighbours didn’t have one (for the noise). The art collection is beautiful and love the fact that they also have a little chapel in front of the gigantic corotu tree. Also loved walking on the beach at the end of the day with my husband, it’s absolutely gorgeous!!! Don’t forget to bring shoes to walk on the sand, as it’s really hot! Would definitely go back there! Thanks to all the Buenaventura team for making our stay very special!