Hotel terbaik di Nossa Senhora da Tourega

This hotel immediately made me think of the phrase ”I would like but I can't” because it has the potential of a 5-star resort, but unfortunately the services stop much earlier. The structure is surrounded by cork trees, but there is no maintenance: the flowerbeds are not well cut, the external lights do not all work, the paint on the structures where the rooms are located are off. Inside the rooms are spacious, clean but the blackout curtains did not work. In the main building there is an indoor and outdoor swimming pool, a sauna and a gym. For breakfast they assign slots to choose from, although there isn't that much turnout. The same goes for the restaurant in the evening, where the food is quite good but not excellent. In summary, with a few adjustments this structure could be wonderful, at the moment it is only decent

Having already booked the hotel, we arrived mid afternoon on a very hot day, parked in the private car park, walked up a few steps into the hotel and were greeted by the very friendly staff and within five minutes were given an electronic key to our twin room. It was nice and clean and well laid out. The ensuite bathroom and shower was also faultlessly clean with hand and bath towels hanging nicely on the rails. Also a private balcony with two chairs and a table. Room was fully airconditioned with it's own system which you could fully adjust. Small flat screen television on the wall above a writing desk.There are no mini fridges in the rooms. You had to put the smart key in its receptor to switch on the electricity. Breakfast was extremely good with a wide selection to suit anyones taste from fruit to scrambled eggs. The outside pool is big enough for a relaxing swim, there is also a smaller pool for children. The area is nice and realxing with sunbeds available on the grass. Slightly out of town on a main road, it takes no more than ten minutes to drive to the centre of Evora and park. We did the journey in 8 minutes. You do need transport to get into Evora. To walk is too far for comfort. This is my third stay and most certainly will not be my last.

First the good. Most of the staff are very nice. The bar and restaurant area are pleasant and so is the pool area. Water pressure in the shower is good. However, this is not up to 4 star standards. The rooms are dated. The doors don't fit properly and there are gaps. It is the first time I have seen a shower curtain over a bath in an hotel in many years. The TV is a very small free standing TV. There is a terrace but it only has one chair. On our second day after housekeeping had been we were faced with stained bath towels, we took them back to the housekeeping room but there was noone there so we swapped them with unstained ones. Certainly not acceptable in any class of hotel. The restaurant is nice and the food is good, but only buffet. Breakfast is extremely noisy because the hotel caters to coach parties and conferences. The breakfast food is nothing great but ok. The pool area is nice but although there is a member of staff in the pool bar area you have to get dry and dressed to go into the hotel to get food and drinks, not really great for a supposed 4 star hotel. The pool also was full of flying ants,/mosquitos on the first day, although there were a few less on the second day.

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

This was a great hotel in many ways. It was very comfortable and clean. However, the lighting is very dark in the hallways (with mirrors on the ceilings). The room had no overhead light and the other lighting was limited. The breakfast was amazing. We also ate upstairs one evening - the food was good and the view was great. Pool area is very pretty.

This is not your normal, Nice ibis. It’s really down at the heels in every way: carpeting, Wi-Fi speed, threadbare towels, weak a/c. But it’s cheap and located very close to the gate of the old city. Fabio at the front desk made up for some of the shortfalls. He was knowledgeable and helpful. He explained that all the parking, even underground, was free because of the remodeling. The street noise in 207 was bad, but they were completely full, or I’m sure they would have given us a room on the backside (request that). An odd thing was that when the Accor app says the hotel is full, sometimes one can find a room on ***********. This time, booking said no rooms, but the Accor app had one, twin beds albeit. If you don’t spend much time in the room, this hotel is a good find. Ask if they’re still remodeling.

Only one night stay, but enough to now that quality is here, from the reception to the room, Clean, quiet, with a modern look, inside the city walls, but at the limit to travel outside them. And the simpathy of the receptionist was 5 star.