Hotel berhampiran Lapangan Terbang Suvarnabhumi Bangkok,Bang Sao Thong100% pelancong memilih kawasan ini
PPengguna Tetamu2023.04.23
I will be totally honest here. My 2nd visit as I needed to be close to BKK airport. The hotel is brand new. Very clean, great rooms, nice showers, amazing beds, and pillows. If you don't need anything you will be fine. If you need to order, have any questions, Food delivery, grocery delivery, or anything g related that needs speaking English, you're in trouble So positives, very clean, brand new and close to the airport. Also the pool looked great. The issues: Huge teething issues No staff training or even the right staff. 90% of visitors are foreign as you would imagine. Noone speaks any English. No Google translate. Checking is painful, checkout even more painful. If you call from the room its impossible. Now I'm no diva, just calling reception to ask for our luggage or if grab delivery has arrived. Mission impossible. No AC around hotel. So it really humid. AC in rooms left off so takes 1 hour to cool. Unbelievably hot. I landed at midnight so arrived at 1am. My booking on Agoda was confirmed for my days but they had wrong days. So I had to pay again. Just don't need this afte travel. So after checking in at 1am I left at 13:00 the next day. Instead if telling me or calling when I checked out they chatged me the full rate whole day for 1 hour. To me that's pretty bad in a hotel that's empty, brand new and looking at customer happiness. So all the rest you can live with it's OK. The last part on check out for me was u real. This is a guy who is President for the 3rd largest hotel group in the world. Poor standards in my opinion. You just don't do that without notice or confirmation. So just be aware. A comfortable stay for sure. But has its issues on customer service. Its just not there. I'm sure the staff have never worked in a hotel or hospitality before. Maybe a recruiting competency is hospitality exposure and speak some English
We were moved from the heritage hotel for ASQ to this hotel, no explanation or reasons given. This hotel is okay, the food is alright, but the WiFi?? The worst WiFi in the world! No exaggeration, having to spend my ASQ here with this WiFi is torture :(. I’m unable to do any work or even enjoy my free time keeping busy, because the WiFi is absolutely terrible, they need to do something about it.
Hotel berhampiran Lapangan Terbang Suvarnabhumi Bangkok,Bang Sao Thong100% pelancong memilih kawasan ini
PPengguna Tetamu2024.03.20
The hotel very nice and clean good for the customers have a late night flight and need somewhere to stay. The hotel give you a relaxing feel after long flight also have a green area around the hotel but the one make you feel good is a bigger pool we loved it and we’re recommended to stay here if you need relaxed
This trip that I came for work. The staff very nice and polite. The rooms were clean and very comfortable. If there is a chance, will definitely come back to stay again.
The Summer Set Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at The Summer Set Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.The Summer Set Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
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