Hotel terbaik di Djerba Midoun

I booked this hotel based on the mostly positive reviews citing the 'energetic and motivated' animation team, good food variety, and general professionalism of the hotel. Unfortunately, none of these aspects met my expectations. Knowing this was a 3-star hotel, we didn't expect the highest of quality, nevertheless, we were disappointed by the fact that nobody seemed to care to keep up with the animation schedule which was posted on a board by the pool. We chose this hotel because the animation team was so highly regarded by past visitors, however, they seemed more preoccupied with having a good time than maintaining the set-out schedule. It took us asking and enquiring them multiple times when or IF the activities listed were even going to happen before they started taking us seriously. Short after, we met Timo, a new animator, who seemed to be one of the few who was receptive of our wishes and did his best to sustain a nice full day of activities, as promised. Still, it seemed there was always a never-ending list of nonsense excuses for why something wasn't happening or working. Secondly, the food 'variety' was next to none. If you happen to be vegetarian, good luck finding something other than boiled carrots and zucchini everyday. None of the dishes were even labelled with information about the ingredients and when asked if something contained meat, the cooks either couldn't answer, or answered incorrectly. The queues for the buffet were crazy, there wasn't enough cutlery or glasses for the amount of guests, which left us wandering around the hall for upwards of 15 minutes trying to find a fork to eat our cold food with. On the topic of limited facilities, there was an obvious lack of beach chairs adequate to the number of guests, meaning even if you try to secure a chair in the morning, all of them were occupied long before breakfast. The same thing went for the pool. I sincerely don't understand why the hotel could not buy more chairs, as they were notified by multiple guests of this problem. We were also shocked by the fact that changing your beach towel costs an extra fee. The most annoying thing of all was the disrespect and unprofessionalism showed by some of the staff, namely the waiters and lobby bar manager. The review posted by Melissa rings very true to our experience. Not only were we consistently harrassed by two waiters in the dining hall, asking for contacts and refusing to take no as an answer, the same extended to the creepy lobby bar manager who insisted on taking the contact of my 20-year-old daughter. I find this blatantly inappropriate and disrespectful as their advances made both of us evidently uncomfortable. The clientele consisted of mostly Czechs, Poles, some Russians and some people from neigbouring Arab countries. It must be said, that from our point of view, a lot of the other guests did seem happy with their stay. Overall, we look back on ours with decent satisfaction, regardless of the setbacks mentioned a

Positive points: the location of the hotel in the of touristic zone close to shops, discos, restaurants and all amenities. In addition to the friendly staff who tried their best to make the hosts happy. Negative points: check in is very slowly it took for me over two hours even I got my reservation paid online and confirmed, they told me that they received nothing concerning my reservation and they said no rooms are available. It is clearly noticeable the segregation among customers in choosing blocks and rooms.

I was at the hotel with my daughter at the end of May. We were extremely satisfied. Beautiful surroundings, good food and friendly staff. Beautiful pool and nice staff and animators. I have to praise the bartender Achref, he was always smiling, helpful and pleasant. He always did his best for the guests. And the animators were the best I've ever experienced. I recommend the Palm Azur hotel to everyone. we will fly again next year.

An excellent AI experience, very difficult to match in terms of quality/price. A 3-star hotel, with top marks in terms of cleanliness, spacious and picturesque rooms, very attentive, helpful and always present staff (I had a problem with the air conditioning resolved promptly), a lot of variety of food, a good animation team with many free activities, spacious and well-managed swimming pool, beach a 100 meters from the hotel, with direct access, and also with a good range of activities. The only reason I didn't give it a 5 was due to some problems with the meal service (sometimes we had to wait for plates, glasses and cutlery), the entertainment, in my opinion, ends too soon and the lack of variety in the afternoon snack, in a period of just one hour, and every day only with pancakes and sweets. Also worth highlighting the extra-hotel activities on the beach (jet ski, parachute, camel, horse, among others) and the possibility of booking typical Tunisian circuits there such as the city tour, flamingo island, visit to the desert... I did the visit to the desert, the city tour and jet ski with Hosni Benmadhi, who I recommend to everyone for his seriousness, concern for his clients and having ensured, in all the activities I did, what he committed to with me.

It was great vocation, the animators were amazing, they were all extremely kind. The food was very various which I loved. Drinks at bar were also great same as rhe workers. Super aninator Flash evrey day smaily thnks for evry think ❤️❤️