Hotel terbaik di Andover

In the past my husband has stayed often in this hotel - he works with Philips that has had a campus ‘next door’. Philips is no longer a neighbour and nowadays we mostly stay at the Sonesta hotel nearby that has been nicely redecorated. This time we thought, lets try the Residence Inn again. The nice lady at the reception gave us room 123 on the first floor. The suite was overall OK, nice bed, nice small bathroom. BUT: The carpeting was dirty, the hood completely broken, the kitchen outdated, the coutch worn out, there was not enough light in the living room (no lamp in the sitting area) and there was no cutlery tray in the dishwasher. They also forgot to inform us that we have to ask them before 10am to clean the room, so we had no clean towels the second day of our stay - I mostly make our bed myself. I went to the receptionist with my complaints and she told me that a renovation was coming up next spring. She promised to bring clean towels and someone really did - after another phonecall from me about it (…). Next day there was a cutlery tray in the dishwasher and the room was done. The breakfast was OK except for the fact that there was no bread nor toast. We had kind of a view on the swimmingpool, but the weather was not nice enough for a swim. So overall, the hotel/room/service was acceptable but not great.

We just got back from taking our kids on a couple nights away trip and I must say the rooms are Clean and the AC worked very well . Grab and Go Breakfast was decent and everyone found something. Lots of Games Outside and pool is small but kids didn't mind . Staff was always helpful. I had to go down to front desk and purchase a couple of things and while I was waiting my turn this woman was screaming at the girl behind the counter it was awful to witness this type of behavior but she was very rude even outside with other guest . After the crazy lady Ieft I spoke to the young Lady working and told her she was extremely professional and should not have been treated that way . She thanked me and helped me with whatever I needed the entire stay . Rebecca this Company is so lucky to have you . You were so Helpful with not only my family but with any Guest that needed something. When Rebecca's shift was over another young lady Shirley came on and she again was Helpful , always greeted us with a smile. Bravo sonesta you have quite the Staff . Thank you Girls so much for making our trip Amazing . We will be back soon !

房間乾淨整潔，服務人員態度非常好，距離鎮中心不遠

We immensely enjoyed our stay at the newly renovated Andover Inn. From the moment we arrived, we were welcomed as royal guests by the Inn’s attentive staff and manager extraordinaire Brian. Thanks to Brian’s impromptu American history talk, we learned about the notable guests who visited the Inn and the illustrious history of Phillips Andover Academy. Brian also made our visit most memorable by suggesting we visit the nearby Addison Gallery. Highly recommend, the superbly managed Andover Inn.

I got the best experience with the staff from the moment I checked in Lisa was so welcoming thank me for being a diamond member and ask if there's anything else she could do and gave me a nice warm cookie. very happy Then I went to the dining area where I met Lisa which was one of the bartenders and I got the same nice warm welcome she was very attentive and anything I needed was taking care of immediately. Which was very impressive because there was a full bar. I definitely will be back and recommend it to my company to bring all our people of people here. Very nice experience all around

We were only staying one night so this is the type of hotel we like. Plus, being Marriott Bonvoy members, we were given a room on a high floor away from the elevator. Yay. Check-in was seamless. We were in our suite style room in minutes. I like the expanded space this hotel offers with a desk/kitchenette area separate from the sleeping area. Our room looked out over the wooded area at the back of the hotel but given this hotel's location at the end of the road, I don't think there would be much noise either way. The breakfast area was a little crowded by the way the food is set up in an alcove. But nothing that can't be overcome with a little patience. They offered the standard far of scrambled eggs, sausage patties and waffles. Given our limited time, this was the perfect stop. Would be happy to return.

The hotel was perfect. The room was clean, the staff were very nice. The gym was new and clean as well. We were upgraded to the 2-room suite with 2 double beds. The shower design was very intelligent, having a door that fully closed instead of a gross curtain. Netflix was available in the room and the AC was perfect. The beds were plenty comfortable and we felt very valued as status holders. The breakfast was delicious and featured many options. As a platinum elite ambassador with Marriott Bonvoy I have stayed in numerous hotels - and for this one night trip in Andover I was pleasantly surprised!

酒店很乾凈，比想象中好很多，設施也很新 早餐是美式的，雞蛋牛奶麪包都有 前台服務人員特別熱情❤️ 房間裏有小冰箱和咖啡機

Nos quedamos en este hotel porque quedaba cerca del colegio Philips Academy Andover. El hotel está al lado del restaurante Chili´s y también de una gasolinera. El desayuno está bastante bien con huevo revueltos y fruta.

First and foremost, I’d like to say that the staff here are all wonderful people. Indeed the best part of my stay. Hotel pluses: - Parking is great. - Location is close enough to get to anywhere easily. - Friendly helpful staff. - Comfy bed. - TV channels are great. - Laundry room & machines are well maintained and clean. - Rooms are a nice size. - Great wifi Hotel minuses: - Dated, could use some love. - What needs to look clean does but if you want a hotel that is actually clean everywhere , this is not your place. - Carpets need a cleaning desperately, in rooms and in all hallways. - There was always a weird smell in the hallway and in my room. Given that there are kitchenettes in each room, a bit of a cooking smell is expected. But this was ALL the time and was quite sour. - The room was clean enough when I checked in, bathroom wasn’t exactly clean. The tub and toilet were still dirty, I went to the grocery store and bought some cleaning products to take care of it. I did also buy some antibacterial room spray for the carpet & curtains to help with the smell. Helped a little bit but still slept with the window open a crack. - I was there 9 nights, was told that if I wanted housekeeping to my room it was an extra charge. Honestly for $169 American a night, housekeeping should be included at least once. I know it’s hard to find staff after covid and I think I can contribute a few of the minuses to that fact. If they cleaned the carpets and gave the curtains a run through the wash on a regular basis, hired a few more staff and maybe had a few more set rules for noise after a certain time. I’d stay again but not until those things happen could I give more than two stars to this place.