First, the good: The staff we encountered were welcoming and helpful at every turn -- check-in, check-out, breakfast, and housekeeping. The bed was comfortable and we slept well. The AC controls worked very well. The hotel, located off the main road, is quiet. And the smart-TV feature was a nice surprise (meaning we could tap into our own Netflix and Prime Video accounts at night.) The bad: The bathroom is a disaster waiting to happen -- the tub floor is exceptionally slippery and there's absolutely nothing to grab onto for balance, creating a very unsafe situation. The unusual exterior-facing layout of the multi-building compound felt much less safe than a conventional self-contained high-rise hotel -- break-ins could easily happen without anyone seeing and, even though the weather was pleasant, we did not feel safe opening the windows at night. Parking (for a $15/daily fee that we were not prepared for) is difficult to find -- one night, we were lucky to get the very last spot on the entire property. Lastly, although the breakfast was adequate, it was also annoying because the hotel's sound system was competing with audio from two televisions, a cacophony of sounds that was anything but pleasant. (One morning, when I brought this to the front desk's attn, they turned off one of the TVs, but the next morning, it was back on.) Who wants to hear sound from three sources at once?
A nice hotel to stay for family vacation. The room is big and can hold up to 6 people. The breakfast buffet is very enough for a grown man with various food, suitable for most of breakfast styles. The staffs are helpful and kind, they are always greeting with smiles.
The check in counter and hotel setup is very modern and the check in staff extremely helpful
A spacious layout of space with an inviting bar before one walk up to the lift that takes us to the lift. Room design in very modern and room is spacious. The area is good with good access to restaurant and supermarket by car.
Valet parking available only but there is a few parking space available nearby
Stayed here for a business meeting, great and very good service from staff members and manager. I highly recommend this hotel to all my co-workers, families and friends. Rooms clean & fresh, their service is way beyond the best. Travelled so many times in the Pasadena Area but this is the best of the best hotel.
Adriana, the General Manager, was terrific. She has a very welcoming presence. Adriana gave me a great room. It was clean, quiet, and beautiful. I have enjoyed my stay immensely.
I was in town to visit some friends and I stayed here. Didn't think much of it. Another town ,another hotel. The manager Lisa made my accomodations extraordinary, a smile goes a long way, she was friendly, courteous and an overall pleasure to deal with. The hotel was average but the hospitality by far exceeded my expectations. Due to the friendly accomodations I would recommend it to friends and family, and most definitely come back.
Extended another night at the hotel via third party agent and originally need to check out but the front desk made an exception and combined my two bookings into one. Excellent service ! Very thoughtful.
Also very scenic view from the hotel
senyap yang bagus tidak seperti yang saya harapkan
102 ulasan
3.8/5
Harga bermula
RM 487
satu malam
Semak Ketersediaan
Lihat Semua Hotel di Arcadia
Lihat ulasan pelancong lain tentang hotel di Arcadia
Lihat semua
Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
4.5/5
Sangat Baik
DDianeI’ve never stayed at a Hampton Inn before but judging from previous reviews, I made the decision to stay here. Indeed the rooms here are considered very clean for a 3 star hotel. The hot breakfast everyday is great and coffee/ tea is available round the clock. Service is great. No daily housekeeping unless u ask for it which is perfectly fine for me. Shower pressure works great. Parking is free which is a plus. As this is a pet friendly hotel, I do not feel that the cleaning was done throughly. There are still some stains visible on the carpet. However, it is still a very good experience compared to what I’ve tried in the 3 stars category. Will recommend!
UuniquellcStayed here for a business meeting, great and very good service from staff members and manager. I highly recommend this hotel to all my co-workers, families and friends. Rooms clean & fresh, their service is way beyond the best. Travelled so many times in the Pasadena Area but this is the best of the best hotel.
PPoetAdriana, the General Manager, was terrific. She has a very welcoming presence. Adriana gave me a great room. It was clean, quiet, and beautiful. I have enjoyed my stay immensely.
Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia di Trip.com.