Finally getting refunded 1/2 of our 2 room 2 night stay from Hilton. Trust me when I say that this hotel did nothing to rectify our the mess that they caused in the 1st place. How can the desk clerk check us into 1 room and then for the 2nd room say , Oh I see you checked in online for this room. NO we did not. But OK. Go to dinner then come back and find another family in your room with all of your personal belongings packed up and at the front desk. I believe they messed that up because of the Glitch in the system that they refer to a lot. Then we return from a very long day of touring Southwest Michigan just to find out that they gave our room away because the Glitch in the system said we only had the 2nd room for 1 night. But Hilton charged my card for 2 rooms for 2 nights each. But Michelle, the unprofessional the desk clerk would not look at our reservation on my phone. Nor would she look at the charges on my phone. Nor would she listen to the Hilton employee that called her to set her straight on our rooms. Thank god for the Hilton Assistance Team as they are refunding us something for our suffering.
The bed comforter didn t look like it was changed for new guests ( it had hair everywhere on it). We didn t had any body lotion in the room and we nedded it ( we asked the front desk and they gave us some). Restrooms should be a bit cleaned with some chlorine by the shower because the bacteria is visible growing there. Price was 365$ for a Saturday night // kind of too much for the location it has. We enjoyed the patio area / we find it really nice. The lady from the bar was nice !
Disappointed in this hotel, which was meant to be the beginning of a 4th of July trip to Michigan. The service was not friendly nor helpful. I had requested room cleaning on y second day, and maintenance as well, but did not receive any service at all. Asked a couple of times during the day, but when I complained the last day, I was told that I had a do not disturb sign on my door. Which was not true -- I have never ever made use of a do not disturb sign, and certainly did not use it when I was waiting for service to happen. I requested maintenance because one of the shower bottles had fallen off the wall and broken, so it was unusable; also the shower itself flooded into the bathroom (with door fully closed),, which is why I needed extra towels, in order to mop up the water. The in-room refrigerator had odd controls -- one button said ”off for 8 hours” and the other button said ”on for 2 hours”. When I asked how to understand that, the person at reception said to turn the knob, which was not there -- and when I explained the buttons, she said she'd request maintenance. (In fact, using the 2 hour button seemed to result in decent cooling). When I asked about using the closet safe, which was already locked, I was told that none of them worked and would be replaced. I know that many hotels are having difficult post-pandemic, both with staffing and repairs -- but much more can be forgiven if the staff is apologetic. This hotel has quite lovely spaces, and might be a pleasure to be in, if services worked better. The breakfast bar was confusing, with things that ran out quickly (only 1 small pitcher of possibly whole milk, which would not fill very many cereal bowls).
Bagus
101 ulasan
4.1/5
Harga bermula
RM 529
satu malam
Semak Ketersediaan
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Dengan penginapan di Super 8 by Wyndham Benton Harbor - St. Joseph di Benton Harbor, anda akan berada dalam lingkungan 15 minit memandu dari Tasik Michigan dan Intercare Community Health Network. Hotel ini berada 3.1 km dari Kolej Lake Michigan dan 5.6 km dari Pusat Perubatan Daerah Lakeland.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan mesin layan diri.
Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, meja/kaunter hadapan 24 jam dan kemudahan dobi.
Selesakan diri anda di salah satu daripada 50 bilik berhawa dingin yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi meja dan langsir/tirai gelap terus serta telefon dengan panggilan tempatan percuma.
Dengan penginapan di Red Roof Inn Benton Harbor - St Joseph, anda akan berada betul-betul di tengah Benton Harbor, dalam lingkungan 15 minit memandu dari Tasik Michigan dan Intercare Community Health Network. Hotel ini berada 4.8 km dari Kolej Lake Michigan dan 5.9 km dari Pusat Perubatan Daerah Lakeland.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan mesin layan diri.
Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, meja/kaunter hadapan 24 jam dan sajian kopi/teh di ruang bersama. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 108 bilik berhawa dingin yang menampilkan peti sejuk dan ketuhar gelombang mikro. Televisyen LCD dengan saluran TV premium disediakan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi langsir/tirai gelap terus serta telefon dengan panggilan tempatan percuma.
The bed was very comfortable and we had an excellent night sleep. The hotel was very clean. There was a nice pool that was inside and outside of the building. There was a Delicious hot breakfast included. I would highly recommend this hotel for any traveler.
The rooms are clean and the pool is warm. I have now stayed 22 nights in this hotel. I can’t say enough about the staff. They are all very friendly and will make your stay comfortable. They often greet me by my name when I return from a day at work. Although next to I-94, the rooms are very quiet. Parking spaces are large and abundant. I absolutely recommend this hotel.
Dengan penginapan di Staybridge Suites Benton Harbor - St. Joseph, an IHG Hotel di Benton Harbor, anda akan berada dalam lingkungan 10 minit memandu dari Tasik Michigan dan Intercare Community Health Network. Hotel ini berada 5.2 km dari Pusat Perubatan Daerah Lakeland dan 5.6 km dari Kolej Lake Michigan.
Gunakan peluang rekreasi seperti pusat kecergasan atau kemudahan lain yang termasuk akses Internet wayarles percuma dan gril barbeku.
Sarapan bufet percuma disertakan.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah sebuah daripada 88 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar gelombang mikro. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..
Apabila anda menginap di The Inn At Harbor Shores in Saint Joseph, anda akan berada di laluan tepi sungai, dalam lingkungan 15 minit berjalan kaki dari Tasik Michigan dan White Pine Winery. Hotel spa ini berada 2.5 km dari Kelab Golf Harbor Shores dan 2.5 km dari Box Factory for the Arts.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, tab spa dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk menikmati keindahan tepi laut dengan pengangkutan ulang-alik percuma ke pantai.
Nikmati masakan Amerika di Planks Tavern, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 2 bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan 24 jam dan surat khabar percuma di lobi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan 4 bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 92 bilik tamu yang menampilkan peti sejuk dan komputer tablet. Bilik mempunyai balkoni persendirian. Akses Internet berwayar dan wayarles adalah percuma, sedangkan televisyen skrin rata dengan program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.
Sangat Baik
98 ulasan
4.4/5
Harga bermula
RM 581
satu malam
Semak Ketersediaan
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