Hotel terbaik di Boynton Beach

Ww were booked for a 30 day stay in February of 2022. First 19 days were fine but on the evening of the 19th night, we saw a roach in the kitchen. By morning we had seen them in the bathroom and sitting area as well! Told the front desk and they had no response- didn’t offer us an exterminator or a room change. We asked to speak to the manager but were told that since it was a Saturday, a manager would not be available until Monday. Not choosing to live with the roaches, we decided to check right out and so we lost the last 10 days of our vacation!. We subsequently contacted corporate Marriott and it took 4 very lengthy phone calls with no follow-up by the company before we were finally able to get some recompense from the hotel - a measly one night refund ! Adding insult to injury, the hotel management totally lied to corporate, claiming that we were offered another room. Pet “accidents” on the carpets of the hallway were frequent and although addressed by the staff were a real turn-off as well. Trash cans at the breakfast areas often were left overflowing during busy breakfast times. Would never recommend this hotel due to the above!!

Saya suka bahawa ia bersih dan kemas mereka meletakkan tuala tambahan sebelum tangan Saya hanya berharap kawasan sarapan terbuka tetapi masih menyeronokkan.

Pretty clean hotel. Has fresh linens as far as I can tell. Staff are friendly. Easy for a few nights stay.

Our family booked 4 rooms here for a funeral. We were not familiar with the area but could not have picked a better location. Behind the hotel there are numerous stores, restaurants and a bakery that you can walk to. Nearby is a supermarket and bowling alley. The room had ants in the bathroom sink. We did not see them after the first day. The room was spacious and overall clean. The breakfast area had many options but many were high carb choices such as bagels, donuts and cereals. There is a coffee, tea and hot chocolate station in the lobby. However, after a long day I went to make a cup tea and there was no water. I waited for 20 minutes at the front desk and had to go behind the counter to find a staff member. The lady on duty was on her cell phone and annoyed to be interrupted. I told her that there were 3 other customers waiting at the desk for service. She was RUDE and told me I had to wait until the next day for housekeeping to refill the water. All other staff members were courteous. If you are a light sleeper this may not be the place for you because you can hear all chatter in the hallways as early as 6 am.

seperti yang saya katakan sebelum ini dalam ulasan saya yang lain, bilik makan sarapan kontinental ditutup dan telah ditutup selama 30 hari yang lalu kolam ditutup selama 30 hari yang lalu mengikut jabatan kesihatan satu-satunya makanan di lokasi adalah apa yang anda boleh membeli di tingkat bawah di kawasan pejabat atau apa yang anda pesan untuk makan selain daripada itu hotel yang bagus tetapi orang di sini sangat mesra dan bersemangat tentang orang yang berkata dan saya bekerja di tepi jalan dan saya telah mendapat beberapa tawaran hebat di laman web ini

This place has been great to us family friendly great costumer service love this plase

Not bad at all. It's actually great because it is surrounded by gas station fast food restaurants grocery stores the i-95 is closed by so you can get in and get out.

The customer service here is terrible and if you’re coming here and need to stay another day or so past your reserved dates forget about it! They’ll have your room already booked to someone else. Horrible! Jesse Espinoza was the MOD while I was here and the night before my checkout date I asked for an extension. He told me they were ALREADY sold out. Just so happens the next morning I go back down to the front desk and let them know I was having a bit of a hard time because my daughter had gotten sick and was throwing up and I told them again that I still needed the room so she could rest. Again they said they didn’t have the availability and that I was only able to do a late checkout for 12:30pm instead of 11:00am. So I asked why is that you guys book reservations on top of guests who have not checked out yet? I was told that peoples trips are planned in advance so once you check in someone else has already paid for their reservation on your room by the time you check into it. I kept asking why they allow that and Jesse got pretty frustrated with me and they suggested that they look into one of their sister properties for availability. I asked why it is that they would rather have me pack all of my things knowing I need still need the room and leave to go to another location and not the people that haven’t even checked in yet and Jesse told me because he has to “honor the guests reservation.” He also told me that by not allowing me to extend even though I asked the night prior that he’s not dishonoring anything with me because I didn’t reserve for a later time and that I would still be required to check out at the expected time. This is a major inconvenience especially considering my daughter got sick. If you come here either overbook your stay and check out early if you leave according to your plans or simply don’t come here unless your satisfied with terrible customer service and just about any requests that you have being denied. This place needs an entirely new staff and a full ***** of their policies. This place also needs to be inspected for health code violations because during my last stay the water in the bathtub was coming out yellow. No I’m not exaggerating. Again if you’ve made it this far hear me out, DONT COME HERE!

I have stayed at this place many times but now with the staff and management it is sooo much better every one is courteous and helpful and the experience is just so much better than before. Very pleased to be able to submit a very good review !