Hotel terbaik di Buena Vista Township

I stayed on and off about a month and it had its ups and downs the location is great the house keeping staff is wonderful not so much management he singled me out gave me a hard time told some of us it’s a 3 week max stay but others didn’t get that when I informed them of mold and water leak he accused me of taking showers and letting the water run out when in fact there’s a leak behind the wall so I used the towels to soak it up they got a little dirty and I was told if this keeps happening I was going to lose my deposit for the towels then when I booked the jacuzzi suite I was told. Dogs are not allowed in suits and if then downgraded my room no reimbursement for the difference and was told I could have the red quilts because once again I would lose the security deposit if the dog or my family gets 1 spec on the white blanket never gave me a red blanket but I didn’t get any specs and the white one 🙀 idk what management had against me but even with the free pet policy and other horrific moments like not getting my jacuzzi suite getting told the only room available was the room that I booked a Jacuzzi suite for because it smelled like mold and it had the water leak issue so then miraculously, they don’t see my booking for the Jacuzzi if they see it for the room that I just had that I already checked out of so they gave somebody else the Jacuzzi suite downgraded me to a white sheet suit that my dog for the first night couldn’t sleep in but then miraculously could as soon as we said, will just pull the booking and cancel then that suit was available had to take a break from there.

Cute town, was there for a show at the Landis. Staff were friendly and accommodating and recommended a fantastic diner nearby for breakfast called the The Golden Palace

Visited for a wedding and was pleasantly surprised with the accomodations. We needed an ADA handicap accessible room which was not available at the group wedding rate, but one phone call to their sales department and they were more than happy to switch to the accessible room for us at the discounted rate. Lobby was very clean, mini convenient store was a nice touch, plenty of parking. Accessible room was located on the first floor, and it was as standard as ADA rooms goes. Love that it was a roll-under sink and a true roll-in shower, plenty of grab bars around the toilet. Bed was probably still a little high so if you have limited mobility with transfers, be forewarned as there is not a hoyer lift. Forced AC unit was nice and kept the room nice and cool. No closet or even a rack to hang clothes so we had to use the hooks on the back of the bathroom door to hang our wedding clothes. The room also has a mini fridge and a safe. Bed was comfortable. Continental breakfast was not classic bacon, eggs, hash browns, etc. that I was hoping for but rather biscuits and gravy. Cucumber water was a nice touch, but the coffee was weak. Overall, a good stay.

Overall, pretty disappointing stay. Would not stay here again. Would not recommend. I booked this hotel through Priceline 2 weeks before my trip. Priceline told me it was a ”3-Star” hotel, and the reviews and photos looked good online. When I arrived at the hotel in the evening, I could tell right away that it was shabby, and there were crowds of people at every entrance, smoking, yelling, etc. The front desk for the hotel faced the front desks for an on-site steakhouse and a bar & grill. I arrived at around 8pm, and there was most definitely a party going on. The hotel and restaurant staff were playing loud music, dancing and carrying on. They were friendly, but the language and atmosphere seemed unprofessional, and I would NOT have wanted to bring my kids through the room. The check-in process was fast and smooth. I was given a room on the 2nd floor (no elevator). I immediately noticed that the hallway carpets were very dirty and stained, and the air was thick with cigarette smoke. I made it to my room (right next to the broken vending machine), and opened the door to a room filled with cigarette smoke. Yells and screams and sounds of fighting in the hallway and rooms next to and around mine were loud; women, children, and men shouting constantly, until around 11pm. The room, in addition to smelling like an ash tray, was dirty. the flooring has been updated, but the furniture was old, dirty, and scuffed. The paint was sloppy, and chipped in multiple areas. The soap/shampoo/etc was the cheapest I've ever seen. The photos are misleading. I find it difficult to believe that this is a 3-star hotel. Overall, pretty disappointing stay. Would not stay here again. Would not recommend.

We stayed 4 nights so we were able to explore the hotel throughout. We booked a suite which they could not give us on the first night but this was quickly resolved by the friendly staff. Hot breakfast was excellent and beds are comfortable. Location is close to everything (Restaurants and stores). This is an older Holiday Inn Express property and the hotel could use some renovations and updating. Unfortunately the suite had a tiny cube fridge in a space meant for taller one. All things considered, we enjoyed our stay there. Update the hotel and it will make it even better!

Cynthia gave me excellent customer service! She greeted me as soon as I walked In & made the whole process very simple. I was even having some issues with my Marriott app that no one else was willing to walk me through at the other hotels I stayed at. She is definitely a keeper!!! Can’t wait to come back !!!

Let's start with staying at this awful hotel ruined my entire trip and I had to leave early because they haven't refunded my money AT ALL!!! I'm owed back $1100.00 plus medical costs and the manager doesn't come in or return messages!!! Judy was supposed to credit me today for leaving early, instead she took MORE money out of my account!!! The incompetence of the staff is astounding!! Christine is nasty and should never be a face in customer service with her mouth. Night one, my toddler and I get bit by BEDBUGS!!!!!!!!!! I'm severely allergic and needed MEDICAL attention and medication as did she! I requested money back to move to another hotel and christine screamed at me telling me the manager wasn't in and they have to first check for bugs but proceeded to tell me the guests before me had the same problem in the same room!!!!!!! Obviously wasn't exterminated and even after moving my room no one EVER exterminated so expect bedbugs!!!! I had anxiety the whole time trying to sleep even after being moved and they have taken more money because they don't know how to credit a debit card!!! This is fraud and they're violating contracts with Visa!!!! I asked for the commercial insurance to file a medical claim and have had no response!! I had serious welts and pain after these bites because i'm so allergic!! i'm owed a lot of money, insurance information and an apology!!! I had to spend more just to check out early today to get out of that dump!! Wear socks because the floors are absolutely disgusting and turned our socks black !! Don't waste your money they scam you, don't do the right thing, and better contact me in 24 hours or the health department will know as well. If you want filth, watching the cops there constantly until 2am, anxiety and to be robbed it's your place!! Roger needs to do right by my kids and I!! Messaged him on social media and he ignored us there too!!! FRAUD!!!!! Give me back my $!!!! Get someone there to exterminate! I have medical proof I was bitten up by bedbugs and your own employee eve saw it! Eve also refunded money on the wrong card!??!!! Impossible to get credit on my debit card??