Hotel terbaik di Campbell County

The front desk staff was professional and particularly welcoming. All interactions with them went seamlessly, including check in, check out, and any other things. We did get an upgraded room, which was spacious. We did not try the breakfast, so I can't comment on that. However, despite the hotel not being new, it is a good place to stay. I am one of the few people who really likes it when they have wired internet in addition to wireless, and they did have wired available in my room. The hotel is also really well located. Thanks for the hospitality.

We can't speak highly enough about the staff here. Our son got married this past weekend and we had about 20 rooms here. We all felt welcome by the friendly front desk staff. Breakfast crew and housekeepers. We used the breakfast area at night as a gathering place to visit and play board games. Manager Steve was able to rent out the big conference room the last morning to us for a family breakfast. That was a good private spot to catch up with each other. We were really glad that this hotel had space for our guests. The location was also convenient to all wedding events too.

The rooms were adequate, not great. The service was inconsistent: Some staff were pleasant and helpful, others were irritable and had 0 interest in assisting us. The worst part was the breakfast. Their breakfast was limited to begin with and missing a number of the few items they would normally have. The area was filled with frustrated guests who repeatedly had to ask for basics to be restocked, ie the bread tray to and the hot food to be filled. (This was 40 minutes f before breakfast was supposed to end.) Other food they just didn’t have at all. They did not even have water with breakfast because “the truck didn’t come this morning.” When asked about why there were so many missing items at breakfast, the manager said, “It’s not required.” They had plenty of water at the front, but refused to provide any for the breakfast staff to share (they asked as did I). And while I would normally just have my kids drink tap water, the hotel would not serve it, which made me question the safety of drinking it. I recently shifted from almost exclusively Hilton brands because Fairfield seemed promising. This will be a swift return to Hilton. Thanks for making that decision easy, Fairfield Inn and Suites at Lynchburg.