Hotel terbaik di Collinsville

Breakfast buffet was nice but always scrambled eggs bacon and sausage. Not much variation. Rooms were nice but they could use some updating.Sissy the breakfast waitress was outstanding every morning. The steak house Poerters was top notch. Very good Filets and the wedge salad was very good as well. I would stay here every time I come to this area.

Overall a great stay. The staff was very friendly and welcoming. Greeted us everytime we walked past the front desk. Since we stayed for a long weekend, housekeeping was great at ensuring whether we needed fresh towels or garbage removed from the room. Breakfast was good. Not a huge selection but it varied daily and was plenty to satisfy a morning meal. The hotel itself seemed a bit dated, but overall kept up nicely inside and out. The room was generally clean. The bed was a bit hard for my liking but pillows were better than most hotels and not flat. It was great that there was a mini fridge in the room, but the fridge did not have a freezer compartment. Overall not a deal breaker. Water pressure in the shower was great, even on the third floor. Generally, a great stay. Would definitely stay again if in the area

Room was clean. Well-located in the central Collinsville hotel district. Staff was not particularly friendly, but got the job done (eventually). Breakfast was good, but there was no way to scoop the gravy, which the staff was slow to fix.

TRAUMATIZING! This is by far the worst accommodation I’ve ever experienced. The only reason why I gave 1 star is for the PM front clerk, Jessica, who listened to our complaints and helped us check out as soon as possible. The lady who prepares the breakfast was very kind, but the breakfast option was not great. 1. DIRTY! Unwashed bedsheets. The room was so dirty! The bed sheets and pillow cases weren’t washed! You could smell the previous guest on those sheet and bed. I wanted to cry. Good thing is that we always bring our own bed sheet so we just covered it up since it was already late at night. 2. FOOD IN MICROWAVE. As if the dirty beds wasn’t enough, I opened the microwave to heat up some milk for my daughter and I found a left over bag of White Castle in it! Disgusting!!! If the housekeeper is going to pretend to have the room cleaned, at least make sure all the trash has been cleared out the room. The microwaved was stained with splattered food all over. The coffee maker, refrigerator, tv and furnitures had dust sitting on them. 3. DISGUSTING FLOOR. It doesn’t stop at the microwave. I found shoes under the bed. That freaked me out because I thought someone was under the bed! The bed has a base frame and they didn’t even bother to check the little space under the bed. The carpet was clearly not vacuumed. The rooms were just unsanitary, I honestly feared for our health, especially for my little girl. 4. The pool was closed. It was not stated in their website. Nor was there any note from their email prior to our check in. The pool is closed due to “health” and sanitary issue. That was a red flag. They told us to use the pool from Leisure world and they reimburse us. We did for one night but that was so dirty! And the hotel did not reimburse us as they said even after leasing the receipt and emailing it to the GM. 5. BROKED DOWN ELEVATOR. They placed my group with children on the 3rd floor. It would’ve been fine if the elevator was working but it broke down! The elevator inspection sheet was outdated to Feb 2022. Scary. 6. UNAUTHORIZED CHECK OUT. We received an email that we have been checked out on our second day while we were out exploring the city. We tried calling for 30 minutes without any luck. No one answers the phone in this hotel. We had to drive back for 30 minutes just to make sure they don’t clear out our rooms. What a headache and inconvenience. We were robbed a good and relaxing vacation. This was the last straw. This was a blessing in disguise because we had to check out and get out of there as soon as possible. We requested for a refund for the rest of our reservation and got out of there as soon as possible. We weren’t 100% sure if they were going to return our money but we found another Marriott hotel the same day to stay during the remainder of our vacation. This stay caused so much inconvenience, trauma and fear for our health and safety. We did not deserve to be charged for this experience. I hope no othe

It was an alright hotel and the area was ok but the check out Time was earlier than most places that really didn’t like that

This hotel was very clean... I love the fact that I was able to walk to get things I needed.