Hotel terbaik di Colonie

這個系列的酒店都比較新，維護得也還不錯。客人不多，早餐不是很豐富。緊鄰高速，附近幾個酒店在一起。有免費的檸檬水。

Excellent location, great service and wonderful restaurant. Would definitely stay again.

Semuanya Copasetic

酒店很溫馨，周邊環境也很好，乾淨又安靜

Not happy. We have visited before with great results. BUT this time we did not get the 2-room suite we ordered - there are 3 of us in the room, and it is with our 14-yr old granddaughter. We needed separation for her and asked for it. Not only did we get a handicapped room at the end of the hall with only stairs, but we got a small room. We are a Hilton Honors member. And when we left a card on file for incidentals, they actually charged $75 on our card right away for no reason! That is a high amount to charge - I do not mind leaving a card on file, but to charge $75 right away after we paid for the room a week ago is not necessary and is very inconvenient.

My wife and I used to love this place, and stayed here a number of times in the past….but this recent stay was like a dip into the inner rings of HELL. First, when we arrived our sheets and bedding had human hair on it, and obviously was not cleaned at all, but half-way shuffled to give the appearance of a made bed. Strike one! We did get moved to a new room, but that was not a good way to start our vacation. Then, we went to take a swim. Please know we had called ahead of time to make sure the pool was working, as we got the hotel for the purpose of taking our son swimming. That is why we booked it. The pool was ice cold, like the final ring of Hell in Dante’s Inferno, like totally freezing. I lasted a few minutes then pulled my kid out for fear he would get sick. (I did get sick by the way, the following day.) I called the front desk to ask about the heat in the pool and they said they were waiting on a part. I figured at least they were working on it and let it go. The next day we try to swim again and this time the pool is shut down, totally not working. Not a big deal except we had booked the hotel simply to use the pool. We asked to speak to the manager, and the woman at the front desk (who was very unfriendly) said she couldn’t find her but would have the manager call us. After several hours and no phone call from the manager, we decided to take a day trip to Oneanta where my wife went to school….since watching TV in a hotel is not that exciting and we had booked the room simply to use the pool. STRIKE TWO! We got back late that night, and I started not feeling well. The next morning the pool was still broken, and still no call from the manager. We went to breakfast and my son wanted the sausage offered but the pan was empty. There was more than an hour left on the breakfast schedule. We waited at least 20 minutes and no one was visibly working the breakfast and no sausage appeared either. So, I went to ask the front desk about the sausage situation. It was the same miserable woman as before at the front desk. The woman at the front desk was rude, and said “I don’t work there” when I told her about the breakfast situation. I thought ***? She cannot call or buzz the breakfast people from the front desk and inquire? I asked her: “does someone work there?” And she replied yes and told me to go back and find them. This I found to be very odd given we are in times of COVID and inviting people to go into a food prep area seemed weird, but I followed her direction and went back there, and found a middle aged woman so in love with her cell phone, oogling it as if it was the greatest lover she had ever known, and not seeming to be doing any work at all. I asked her about the sausage and she gave a one word reply of: “finished.” Really? It was an hour left before breakfast ended and they are going to start shutting down the options? I went back to my table, and my very disappointed 6 year old who didn’t get to swim other than a few minutes in a few

The stay was absolutely great! Very clean and good service Thank you !