While the room is nice and newer, the customer service is severely lacking. We arrived for check-in at 3PM (which is the stated check-in time). No one was at the desk. No one answered the phone and you could not leave a message as the voicemail was full. Another couple told us they had already been waiting an hour for someone to show up. Someone showed up around 4 and told us the rooms were still being cleaned. We were able to check in around 4:30. They gave us the keys and told us where we could park but gave no instructions for anything else; such as how to access WiFi, if or how often the room would be cleaned, how to get any needed toiletries or coffee (we had one pod of regular and one decaf), or how to contact anyone if we had issues/questions. Luckily, we had a short stay and managed OK (except for no coffee after the first pod was gone). One quirky part of the room layout is the TV position. If you are on the sofa, it is right on top of you and you can't watch it sitting in bed unless not against the headboard). It was difficult to figure out how to access local channels. There was no information in the room about how to use the TV. It could also use a nightstand on both sides of the bed. If you are a light sleeper, I would recommend asking for a room facing the parking lot as there is a lot of road noise. There is a hospital around the corner so this included sirens.
Everything seemed brand new but we were told it was built 5 years ago. Everything was very very clean and well cared for. The beds and pillows were comfy. They supply personal items at the front desk if you forgot something. The pool looked clean and inviting and the hours it was open were very reasonable. There was a patio outside the pool area with nice lounge seating. The carpet in the hallways had nice padding so we felt like we were in a more upscale hotel. The front desk attendants were efficient, friendly and helpful. There is a great Mexican Restaurant across the parking lot and you get 10% off your bill when you show them your key card for the hotel. Breakfast was great! Some of the best scrambled eggs I've ever had in a hotel breakfast buffet. And the bacon was wonderfully thin in crunchy! I'd stay here again in a heartbeat.
Sangat Baik
129 ulasan
4.3/5
Harga bermula
SEK 1,274
satu malam
Semak Ketersediaan
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Hotel berhampiran Cunningham Township100% pelancong memilih kawasan ini
SsheherBano2024.05.23
Bad experience staying here. The room floor was sticky. When I requested them to clean my room, they told me it is once in three days. They cleaned the floor when I insisted but not the rest of the room. Breakfast is poor quality with no cut fresh fruit and minimal number of items. The mattress on the sofa bed was soiled with big pink stains! Even though it is very close to campus, parking is not convenient. Parking access is confusing. There is a big garbage dumpster in front of the parking lot that stinks! You cannot avoid smelling the stuff as the only access to the hotel after parking the car is from the dumpster. Will avoid this hotel for my future UIUC visits.
This was the UIUC graduation day week so hotel in the area was so expensive. We finally booked Motel 6 and it exceeded my expectation. The room was relatively clean. The floor was engineered hardwood. The AC was cool even outside was 90. My shoutout to the friendly manager who made me fresh coffee.
Apabila anda menginap di Eastland Suites Hotel & Conference Center in Urbana, anda akan berada di kawasan perniagaan, dalam lingkungan 10 minit memandu dari Universiti Illinois di Urbana-Champaign dan State Farm Center. Hotel mesra keluarga ini berada 1.1 km dari Taman Crystal Lake dan 1.4 km dari Urbana Dog Park.
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup, pusat kecergasan dan basikal sewa. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk melawat tempat tarikan berhampiran dengan pengangkutan ulang-alik kawasan percuma, yang beroperasi dalam lingkungan jarak 10 bt.
Puaskan selera anda untuk makan malam di Lobby Bar, sebuah restoran yang pakar dalam masakan Amerika atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Dapatkan peluang bertemu dengan tetamu lain dan membuka selera di majlis makan percuma. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar keluar ekspres dan surat khabar percuma di lobi. Ada rancangan acara di Urbana? hotel ini mempunyai ruang berukuran 5050 kaki persegi (469 meter persegi) yang terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan percuma (tersedia 24 jam) dan perkhidmatan pengambilan dari stesen kereta api turut disediakan tanpa dikenakan bayaran.
Selesakan diri anda di salah satu daripada 126 bilik berhawa dingin yang menampilkan peti sejuk dan ketuhar gelombang mikro. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Televisyen skrin rata 27-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.
Hotel berhampiran Cunningham Township100% pelancong memilih kawasan ini
2024.05.03
We had an unfortunate incident occur on our drive north back to Wisconsin on our way to this hotel. It added at least three hours to our travel time and caused us to arrive at 2 AM. I called the hotel ahead of time to let them know that we were going to have a late arrival and asked if there would be someone there. They were very polite and told us not to worry, they will have a room for us and there is somebody at the desk 24 hours. We rolled in extremely tired. When my husband went to the desk, they were so apologetic. We had ordered a deluxe king room through *******. I’m not exactly sure what happened, but they must not have had any more king rooms, or any rooms available for that matter. However, they gave us the suite portion of a king suite that wasn’t being used, which only had a pullout sofa for a bed. They were very polite and very apologetic and offered to comp the room. We were tired and exhausted and still had another day of travel ahead of us to get home, so we were just happy to have a place to stay. I had to mark off one star for the fact that we slept on a rickety sofa bed, however, I believe it probably wasn’t the hotel’s fault. They were very accommodating, professional, yet personable. So had this not occurred, I would’ve given them a five star review. I feel bad knocking off a star. Our little adjoining suite portion, was very clean. The pedestal bathroom sink was sufficient, considering that it was really intended for handwashing rather than overnight staying. The shower was nice. The room would’ve been great as a suite portion connected to a king suite. It was decorated nicely. It had a beverage refrigerator stocked with water. The pull out bed was not so comfortable, but I was able to sleep. We have begun to laugh about the experience now, after all we went through that night. The continental breakfast was held in the attached Houlihan’s restaurant. They had hot oatmeal and nice yogurt options. There were wonderful tiny mini little cinnamon rolls. They also had egg sandwich wraps, fruit, juice, etc. The lobby was huge and spacious. There was original artwork on the walls. There was a refrigerator that was stocked with complementary water bottles. I wouldn’t mind staying there again if I could get a regular room.
Great service and a very romantic place. I will come back. They are really looking after you over there. We had a wonderful time. I think the place is not enough well known. It’s got to change because this hotel is worth being full all through the year
So, I'm a travel nurse and I stayed here for 4 months, and I must say my stay was wonderful. I would like to thank management, the staff at the front desk, and housekeeping. Everyone was very friendly, helpful, and polite. The rates for travel nurses are great. I recommend this place to anyone. I worked the night shift and never had any problems sleeping, because the hotel stayed quiet. Thank you again for everything. Mario
Bagus
113 ulasan
4.0/5
Harga bermula
SEK 672
satu malam
Semak Ketersediaan
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4.3/5
Sangat Baik
Everything seemed brand new but we were told it was built 5 years ago. Everything was very very clean and well cared for. The beds and pillows were comfy. They supply personal items at the front desk if you forgot something. The pool looked clean and inviting and the hours it was open were very reasonable. There was a patio outside the pool area with nice lounge seating. The carpet in the hallways had nice padding so we felt like we were in a more upscale hotel. The front desk attendants were efficient, friendly and helpful. There is a great Mexican Restaurant across the parking lot and you get 10% off your bill when you show them your key card for the hotel. Breakfast was great! Some of the best scrambled eggs I've ever had in a hotel breakfast buffet. And the bacon was wonderfully thin in crunchy! I'd stay here again in a heartbeat.
While the room is nice and newer, the customer service is severely lacking. We arrived for check-in at 3PM (which is the stated check-in time). No one was at the desk. No one answered the phone and you could not leave a message as the voicemail was full. Another couple told us they had already been waiting an hour for someone to show up. Someone showed up around 4 and told us the rooms were still being cleaned. We were able to check in around 4:30. They gave us the keys and told us where we could park but gave no instructions for anything else; such as how to access WiFi, if or how often the room would be cleaned, how to get any needed toiletries or coffee (we had one pod of regular and one decaf), or how to contact anyone if we had issues/questions. Luckily, we had a short stay and managed OK (except for no coffee after the first pod was gone). One quirky part of the room layout is the TV position. If you are on the sofa, it is right on top of you and you can't watch it sitting in bed unless not against the headboard). It was difficult to figure out how to access local channels. There was no information in the room about how to use the TV. It could also use a nightstand on both sides of the bed. If you are a light sleeper, I would recommend asking for a room facing the parking lot as there is a lot of road noise. There is a hospital around the corner so this included sirens.
Had a great stay. Staff was very courteous and welcoming, room was clean and breakfast was nice and hot. Pancake machine broke down and the staff member was very apologetic. No problems they had plenty of food. Only problem I had was I could not keep the toilet seat in the up position.
Bbarak rGreat service and a very romantic place. I will come back. They are really looking after you over there. We had a wonderful time. I think the place is not enough well known. It’s got to change because this hotel is worth being full all through the year
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