Hotel terbaik di Dania Beach

The bad reviews had us concerned but we had no issues whatsoever. It’s a good basic hotel, clean and spacious. Yes, it’s overpriced for what you get but that’s Fort Lauderdale on cruise days. We skipped the port shuttle and took an Uber to the port for $15 total. The shuttle is $15 each and while the sign in the lobby says Ubers can’t go to the cruise port, that is simply not true. We also took an Uber to Tommy Bahama for dinner and enjoyed live music and a delicious meal in the new Dania Point plaza located on the other side of the highway. It’s a walkable distance but not something I would choose to do in the dark. Overall I would not hesitate to stay here again as it was one of the lower cost options for a cruise day.

Perkhidmatan yang hebat. Penginapan yang indah. Pasti akan guna lagi!!

We stayed before our cruise and paid Rodeway for a shuttle to Miami which was provided. Room was fine, clean sheets, clean bathroom but floors could use a real good scrubbing and elevator smell made you gag. Breakfast was what I would expect from Rodeway. Shuttle to Miami went fine. I would say the it was fine for the 9 hrs we needed a place to sleep. Before we left we paid Rodeway again for shuttle from Miami cruise port to hotel as we were staying there again. Called about 8 am to say we were ready and they informed us driver would be about 45 minutes. After waiting over an hour I called and was told he was coming. Called after almost 2 hours and was driver was dispatched. They even called us to ask if he showed up. After almost 3 hrs of waiting a text was received that Rodeway ordered us an Uber. Nobody called to tell us about Uber or ask us about luggage and size needed. Uber that showed up was too small and would not take us. When I called Rodeway and informed them the Uber was too small, front desk personnel said “that was the only Uber that would take us to Ft Lauderdale and we refused it so we need to find our own way back. Told them Uber could not fit us and left. Was put on hold then disconnected. I called back and spoke with a man (could have been from the shuttle service themselves as I hit 1 for shuttle. It was so hard to hear outside the port) He did say he shows no record of a shuttle being dispatched to Miami that morning. There is no record of it. When asked about a refund, he informed me I had to take it up with the hotel when we arrived. I do not believe her was onsite. He was not onsite. So basically the employees at Rodeway lied to us all day, left us stranded at the Miami Port for 3 hrs or they have horrible staff communication. Ended up paying $120 out of pocket for transportation from Miami to Rodeway FLL. When we showed up, we were not allowed to check in and had to wait for a supervisor because we had an issue to take care of. Desk employee told us Supervisor was on the phone so we waited. After about 20 minutes we told them to call our cell. We were going to wait in restaurant. At that time a front desk employee waved us over and handed one of us the phone with the ”supervisor” on the other end. She was told we wanted our money back and the difference of $30 we had to pay a new driver. She refused to pay the difference. She told us that if we had called they would have ordered us a bigger Uber. Told her we did and were told by the front desk staff that we had to pay our own way back because we refused Uber and it was the only one they could find. Again informed her the Uber left us. At this point we just wanted to check in an deal with this later because we were in the lobby and tired. Supervisor then got upset because the conversation was happening in the lobby and others could hear. It was her employee who gave us the phone. Where did she think we were? We wanted her to call us. She then told us our

En términos generales, el servicio fue bueno. Podrían dar más café y té en la habitación y tener máquinas dispensadoras y podrían ampliar el horario de la piscina. La comida fue sustanciosa y buena y la atención igual.

Hotel ini baik-baik saja. Tetapi seperti yang saya dapati di mana-mana sahaja saya pergi di Florida, kebanyakan kakitangan berada dalam latihan, dan tidak cekap. Saya menelefon untuk ulang-alik percuma menunggu sejam dipanggil lagi menunggu sejam dan akhirnya membayar untuk sampai ke hotel. Saya menyoal pemandu ulang-alik dan dia berkata meja depan tidak pernah memaklumkan kepadanya tentang pikap. Itulah yang pertama dari beberapa pengalaman buruk yang saya alami di hotel ini. Semoga mereka mendapat latihan kakitangan dan perkhidmatan akan bertambah baik. Tetapi saya tidak akan tinggal di sini lagi.