Hotel terbaik di East Rutherford

如果你有車，比住在紐約市區方便多了，房間又大又寬敞，還包含早餐，住的很舒服，就是浴室淋浴頭太高，而且水壓太小

Hey 4 of us stayed here and had no issues. We were pleased with the friendliness of the Staff including Alexis at Front Desk and the team around her! we chose this location because we were traveling for a cruise.. Chicken Sausage for breaskfast was a great selection! thanks marriott team

I went there for a conference. The location is great as it’s close to New York and a shopping mall with the amazing Paradox Museum, restaurants, etc. All was fine.

Excelente servicio al cliente, habitacion limpia y tan pronto llegamos a la habitación nos llamaron de la recepción para preguntar si todo estaba a nuestro gusto 🤩

We have stayed at this Fairfield several times. From desk staff pleasant and helpful. Rates are reasonable considering proximity to NYC. Room was clean and everything functioned (microwave, coffee maker, mini-fridge). Beds very comfortable. There was a good variety of breakfast offerings, just wish there was a waffle maker. Breakfast crowds depend largely on whether a school group is staying there. Breakfast staff kept things stocked as best they could. Wish there was a waffle maker, but that probably would have slowed things down considerably at the buffet. Very conveniently located on the NJ Transit bus line into the city, schedule and easy to read directions available at the front desk. Bus info needs to be updated with changed fares. Would stay here again.

最大的問題是獨立式暖氣無法關閉，導致晚上巨吵無比，我整晚都沒睡好，非常受折磨。另外一個問題是去程交通不太方便，需要你費力地在Port authority bus terminal公交樞紐找到乘車點並且學會如何使用自動售票機或者app買長途公交票（但是車次倒是還挺密集的），或者花50多美元打車。如果你不介意這兩點的話這個酒店沒啥缺點

Booked this based on the reviews. Arrived later in the evening and informed our room was given away (king). Apologized and was told we’d be put in a double accessible room. We were fine with this. It was a long day and we were tired so just wanted to shower and sleep. We were also given a card for complimentary breakfast. I wish I remembered the name of the person who checked us in. It was clear he was apologetic and wanted to help. We arrive to our room and on the initial entry to our floor noticed it seemed under construction maybe? Paint was unfinished along the bottom baseboards in the hall, but no biggie. Entered our room and it seemed okay. Large. Unpacked and prepared to shower. Moved the shower curtain back and there’s a HUGE ball of wet hair clustered on the tub. The toilet area has stains. I was so grossed out I could barely speak. I attempted to call down and the phone didn’t work in the room! Went down and showed the photo. Again, same person apologetic and moved us to another room. Still unkempt but we were soooo tired we just ****** it up, wiped down the bathroom ourselves (brought Lysol) and went to bed. Had breakfast the next day and the person in the breakfast area was so nice. When we checked out I attempted to speak with someone about our issues the previous night but there was only one person at the desk. She took my name, said “ you’re good”, and picked up the phone that was ringing off the hook. I wasn’t even asked the general “how was your stay”. We had a flight to catch so I couldn’t wait. I stay many places, most types. While I’d love to give a higher rating as most of the professionals I encountered were pleasant and caring, I just cannot in good conscious leave a higher review due to the cleanliness. I check here before I book ANYWHERE and I’m always looking for comments about customer service and cleanliness. For those like me, I want to save you the stress. Book elsewhere. Oh and if you’re wondering, yes, I was charged the full rate for my stay.

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

服務一流！ 前台非常熱情，幫我們解決了很多問題。房間舒適，景色迷人，下次還會再來。