Hotel terbaik di Fountain Valley

This is the second time staying at this hotel and each time the front desk staff has been very nice and accommodating. The room was spotless and very quiet. A nice perk is the breakfast that is served along with the waffle making.

My daughter and I stayed there two nights for her sports tournament in the area. On the second day, the TV service went down for the entire building. We were so disappointed because we had planned to relax in our room after a tiring day. When we asked the front desk, they said it won't be back up until the next day, and offered no alternatives or compensation. We just couldn't understand why they were not able to get us a working TV--something even the cheapest motels offer--for the entire day. In addition, when we were trying to check in at 3pm after a long drive, they didn't have any room ready for us. I understand that check-in starts at 4, but we were quite disappointed that they were not able to accommodate us and not a single room was ready at that time.

So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card ”just in case my bosses card did not go through.” What? So if I was traveling on vacation, would they ask for my best friend's card ”just in case my card didn't go through?” Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card ”just in case the company card declines.” Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.

it didnt smell, no bugs and mostly clean so i was impressed. and i had to reach behind night stand to get an outlet but it was fine. it is right next to freeway noise but what can you do...the shower worked right, even the towels didnt smell like anything. parking was easy arriving late. the mattress was good and i slept fine. it was unpleasant that they partner with 'hooters' but were very polite to me. if you want good coffee, drive to a coffee shop otherwise you can get caffeine fix here. recommend trip to bolsa chica ecological reserve, i saw a great blue heron eating a stingray and reddish egret dancing and more

Ruangan itu cukup bagus, walaupun terdapat pembakaran rokok di selimut. Kami menginap di bilik ”bebas rokok”. Petugas meja depan malam kelihatan sangat kasar. Saya juga tidak percaya ada A / C yang berfungsi di dalam bilik. Hanya suis lampu lama biasa yang menyatakan hidup / mati, saya menyertakan gambar. Kami terus menghidupkan sepanjang malam dan masih sangat panas. Sekiranya A / C berfungsi, ini adalah penginapan yang menyenangkan.

Great place

The night manager Kimberly, refused me a room I had booked and paid for 5-weeks prior because another person with the same first name had been causing problems earlier, as soon as I told her my name she said I didn’t have a room there. I told her that I should and questioned what was going on, she went on about the other person with the same first name having attitude with another manager over her boyfriend and said they canceled her room. She tried again to say that was me, I had been in Disneyland all day I have pictures and bank statements to back it up. Then she said she would call her manger, once she got ahold of her manager she had a whole new bad attitude and basically said I wasn’t going to stay there because the picture in my driver’s license is of me with a different color hair, she then demanded that I get off the property or she would call the cops. Now at this point she knew I was traveling alone and saw that there where 2-3 guys just hanging out outside. I told her to go ahead and call the cops if she feels like it, because until I get a refund I have paid to be on this property and will stay there until I figure out what I’m doing next since she was denying my reservation. This woman is a danger to any current or future guests, she has no customer service skills and needs to take some anger management classes to learn to deal with other people in a rational and human way. I hope management sees what a disservice she is doing to them, this particular motel 6 and the company in general. If she is the face you choose to represent you, then you will reap what your sewing!

I was only here for a short stay but it left such an impression on me, it makes me want to go back! All the staff were extremely friendly and helpful. Batoul in particular was very kind and welcoming! The whole place was modern and well maintained. The rooms were spacious and clean. AC was very nice as it had been hot the last couple of days. The complimentary breakfast was actually pretty good, they had a lot of options compared to what I've seen at other hotels. On top of everything great about this place, the location is everything! It's across the street from a food and shopping center so there's lots of things to do around the area. I would 100% go back here.