Spent there 3 nights. Rooms are more or less clean, but the staff is very kind and helpful. There are very good restaurants nearby. If I were to complain-there would be two things I would mention only two things: hearing/air-conditioning units in rooms-they make terrible noise (especially at night). And the second is that the hotel urgently needs renovation- peeling paint in the bathroom, toilets either. Basically, was not able to enjoy my Diamond benefits.
Homewood Suites in Glastonbury was great! Clean rooms, hot showers, comfortable bed and a great location for us to visit our families. The staff working at this hotel were friendly and welcoming. 5 Stars for this hotel.
I have styed here multiple times (10+) over the last 18 months or so spending thousands of dollars in the process. Im in a good position to offer a review. Good - Like 95% of HIEX's...Location. Right off 91. Plenty of restaurants within walking distance. Lady who tends to work mornings on front desk/breakfast is always super friendly. Staff in general pretty friendly, cleanliness decent. Never had a problem with WI-FI, its always been pretty good and reliable. Bad - Like 95% of HIEX's...Walls are paper thin and you hear EVERYTHING. Breakfast typical of this chain, nothing to write home about. Tiny breakfast room. Only one elevator and its mostly taken up by housekeeping staff 8am-1pm. STRONG smell of **** in corridors. Exit doors always wedged open (not great for security). Ugly - Ive witnessed at least 3 occasions where cars have been broken into in the parking lot. On my most recent visit, 10 (yes, TEN!) cars had their windows smashed. Now this isnt the hotels fault per se, blame that on the local scumbags, but the parking lot is dimly lit and has no CCTV. Maybe time to install some better lighting and cameras? This was my go-to hotel for my work in the Hartford area but after seeing all the car windows smashed up i was a) glad my car was spared, b) sorry for all those folks who had their day ruined and c) looking at other hotels elsewhere from now on. Shame
Let me start by saying the staff was friendly and helpful and the room was pretty clean. The downside of this property is the condition of all of the public places on site. The carpets in hallways were pretty filthy, the elevators needed a thorough cleaning of floors and walls, and the hallways smelled pretty bad. Some of the poor conditions could be attributed to clientele who weren't considerate of the place. One guest set a back of groceries on the floor in the hallway and a bunch of meat juice from a package of something spilled out onto the carpet which only added to the already bad smell. I put a towel against the bottom of the room door to keep the smell out of my room. I don't know if Comfort Inns are individually owned, but whoever has this one clearly isn't interested in keeping the place nice. All carpets need to be replaced since they're beyond cleaning. Like I said though, everyone working there was nice and competent.
Hartford Best Western was excellent. Great mattresses, best sleep, clean room & linens. Good hot water in the shower. Good size refrigerator & microwave came in handy to reheat the good free breakfast we had. Breakfast had eggs,potatoes,pancakes ( that you make yourself) sausage, good strong coffee,yogurt, & juice. The pool was fabulous open 8-20:00 outside Wi-Fi had great connection. Convenient free parking right off the interstate. Friendly, professional, caring staff. What more could you ask for!
Dengan penginapan di Comfort Inn & Suites East Hartford - Hartford, anda akan berada betul-betul di tengah Hartford Timur, dalam lingkungan 5 minit memandu dari Pusat Konvensyen Connecticut dan XL Center. Hotel ini berada 2.1 km dari Cabela's dan 2.1 km dari Padang Rentschler.
Gunakan peluang rekreasi seperti pusat kecergasan atau kemudahan lain yang termasuk akses Internet wayarles percuma dan televisyen di ruang bersama.
Sarapan bufet percuma disertakan.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Hartford Timur? hotel ini mempunyai ruang berukuran 384 kaki persegi (36 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 75 bilik tamu yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.
The hotel itself was pleasent. The front Desk Clerks and Management were accommodating. I stayed here 3 other times before, as for many years in the past for 2 overnight stays. Including this stay June 2024. This was the issue. The restaurant staff received a ton of money for preparing 2 meals during the stay. Breakfast and a fine prime rib or chicken dinner. It was the prime rib dinner that I didn't get a chance to enjoy due to the bkantent lie by the kitchen staff. From the Kitchen Manager to the cooks (they are not chefs), kept on telling me , they will prepare a certain dressing (French) due to allergies. After going in and explaining about the allergy 1 hour prior to meal, they the head cook, and manager that my request would be honored. Lie number #1. 30 min before meal time, it was stated, request was ”being worked on'. Lie #2. Wait staff notified and bought it to the kitchen, 'it will be right out with the bread, Lie #3. Meal time, no dressing. Wait staff came out, ”the cooks will not make it for you, it's not required for them to do that”. After 1 hour to inform the kitchen staff, now it's a flat NO. The kitchen staff received a visit. One Lie after another. They still are lying about my simple request. Not honoring a request is one issue, lying and stringing a customer along, for over an hour, is another. I was now banned from returning to my table even to have an expensive meal that was prepaid for. Frustrations level grew high. One lie after another. NO meal that whole evening and NO Integrity within the kitchen Staff. This is pathetic. A simple request due to allergies, for a function, as I am a disabled combat veteran. Only to have'd paid for a meal, I couldn't have due to the false pretenses and the lack of caring to a paying customer. This deserves better treatment to a 22 year disabled Naval Veteran.
I booked through Priceline and the troubles were never ending. The room doesn't have the air conditioning on and the refrigerator in the room is unplugged. The wifi doesn't work, no matter how much I tried I had to use my phone as a hotspot as I couldn't even check email. They say free wifi but they mean no actual internet access. There are many holes and threadbare sections of the blankets, sheets, and pillowcases. Many pictures. The mattresses are over 20 years old and they feel terrible. Most hotels don't keep mattresses half this long, and no reputable establishment, even a budget one, would keep them this long. The toilet leaks polluted water from the basin and when you flush it, this is not potable water from the supply lines but instead from human waste infused water. Children living in the subsidized housing behind the motel fire off fireworks (not in July). They also have loud music playing and all sorts of unsupervised activity of young children well into 11PM at night. The grounds have trash throughout the walkways, I found used condoms and hypodermic needles on the premises. Pictures are provided for some of this. The AC smells like mildew and cigarette smoke, even in a non-smoking room. The smell sticks on you and your clothing so when you leave this motel you still wreak of it. My feet turned black walking on the floor (even after housekeeping came through), and later my socks turned black. You don't want to know what bodily fluid stains I found when I took out my black light on first check in. This entire motel runs on a philosophy that there is no corner they will not cut to save some money. Everything I have reported above shows lack of proper maintenance, leaving deteriorated materials that need replacement in place instead of repairing them. I interacted with the management/owners on a limited basis and they have the mindset the customer is an inconvenience and anything they promised is negotiable as long as they can save money by not actually providing it. Don't stay here, even if they offer you an hourly rate. If you insist on staying here then 1) bring your own linens and mattress; 2) wear boots at all times, even in the shower to avoid the dirty floors and the leaking toilet water; 3) try not to breath the air as it smells of mildew and cigarettes; 4) don't expect any of the included items - anything you get is a stroke of luck.
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