Hotel terbaik di Goodlettsville

We stayed as a family of six. When we first got there (a little after eight) my mom went to check in and they had given our room away. They ended up giving us two conjoined rooms, one of which was falling apart, the ceiling was a mess and the carpet was coming undone. After stay at another on of there hotel down in Florida, Destin(eh oh was a much better hotel, newer, better staff, way better food) we came back to this hotel, we got the room we originally payed for and we supposed to get the first time around, which had two bed and a pullout couch, we were promised roll away beds because the couch is hardly big enough for two people let alone two adult as me, my parents and my other three siblings are all adults ( one just turned 18, other triplets 19 going on twenty) we didn’t receive the toll away, the sheets for the couch were dirty and when we tried to get new sheets they kept placing us on hold. All and all I don’t like to complain I get that you get what you paid for and I normally don’t write bad reviews but after twice they haven’t given what we had paid for and treat us poorly( just waving it aside and gave us a meek apology and shrugged) I felt I needed to write this.

Checked in for 2 nights May 25 - 27. Manager on duty, Mr. Sunny was kind, professional and welcoming. Our room 122 was close to the ice machine and we parked right outside the door. Bed very comfortable, room spotlessly clean and in good repair other than toilet seat was loose. That was taken care of by the maintenance man. Room cleaned early Wednesdsy. Coffee available in lobby and restaurants within walking distance which had dine in service. We were very much impressed by the real quality of this motel as well of friendliness of Mr Sunny.

My husband and I were looking for a place to stay the night while in town for the Scottish festival. We aren't fancy people. A clean room and working appliances is about all we need. The bed cover had a large cigarette burn in it, the microwave kept throwing an error code, the fridge froze all of our food and drinks we had, the bathroom door was torn up at the bottom, there was mold in the vents and a huge hole in the bathroom ceiling stuffed with paper towels, the coffee pot was missing parts (avid coffee drinker), and THE TOILET WASN'T BOLTED TO THE FLOOR. Every time you sat down it would move! When we arrived they notified us of the $100 deposit as we went to pay which I was a little irritated about because I thought they had to disclose these things before booking. When I asked to see where it was the desk clerk refused to show us. Not the biggest of deals becuase some places do and some don't, but it was the fact they were claiming it was there, but I showed them every piece of paper work and disclaimer and it was no where on there. We booked directly through Wyndam. This wasn't irritating enough to press the matter so we shrugged it off and made our way to the room. We were hungry so we ran out to grab a few groceries, and when we got back we slowly started uncovering how bad the room was. The TV wouldn't even stay on for more than thirty minutes without shutting itself off. If you think we should have asked for a new room, be advised they make you sign a form stating you can't ask for a room change after 15 or 20 minutes of being in there! a lot of these things weren't found until later. All they had to say about it was, ”Everyone is required to put down a deposit.” which again, was the least of the issues on the list and nothing else was adressed. The room was GROSS. Save your money!

房間很大，衞生很乾凈，服務也很好。

We always feel welcomed and appreciated at this location. We receive the answers and help we need in our stay every time we stay. It is a great location to access our needs. The parking is great as well. We love the upgrades that they are making and the cleanliness is a 100.