Hotel terbaik di Helena

還可以 滿足基本需求

Short version: didn't care for this hotel. Check in: a very uninterested woman checked us in. No problem, except she asked me to mention her in the survey later. Mmmm, maybe. The room: the 2nd floor had obviously been remodeled as it was bright. The room had overhead lights which is good. The walls have been painted and were noticibly empty. No artwork (not a problem really). It looks ... stark. The weird: It looks like a new entertainment center and desk, with a cabinet for a fridge. The fridge was too big, so it sat next to it, and the compartment is empty. The carpet has obviously not been replaced as part of the renovation. It looks old and dated. Yet, it looks like it was sloppily installed, so maybe it is new and just doesn't look new? The bed was really firm and it creaked when you moved. But the TV: has to be 20 years old. It's small, bulky and really, really slow to respond to anything. The bathroom is renovated, but, let's just say, when you clean it, clean everywhere. Mop the edges too. Breakfast: promptly at 6 am. I was the first in and ... it could use cleaning. The clerk in the morning was gone, with a sign that says ”If the clerk is gone for more than 3 minutes, call this number”. One delivery guy came in and said ”Hello?” and the clerk came out of the little back room. She clearly just woke up. Everyone else just stood there for a few minutes and dropped keys in the bin and just left. I've been here for about 40 minutes, and she must be asleep again... all is quiet and nobody is at the front desk. Overall, no, I would not stay here again.

Reserved room online, check-in was quick and easy and done by a friendly clerk. We found the room to be very clean and well-appointed. The air was already on, which was wonderful to walk into. The bed was comfortable and the covers were cozy! Breakfast was simple but plentiful. Overall, it was a great stay! My only reason for not giving it 5 stars is the price. I believe it’s a little overpriced, but not too bad.

Great location near Oak Mountain state park yet super easy drive into the city. Staff was polite & helpful on this visit.

Awesome hotel! Everything was clean, room, and outdoor pool. Really enjoyed our day here, friendly staff, professional, safe location, internet works great, they have great vending machines with snacks and drinks. Also, an ice machine everything worked and had an amazing time! Breakfast was good as well! No complaints for me and no issues during my stay and definitely will stay again!

The receptionist that works at night is very professional and courteous.