Temukan Penginapan Anda di Jerusalem

This is one of our favorite stops in the country. It is a well kept up property inside and outside, rooms are clean, well stocked and comfortable. Everything works and there are no stained towels or linen. The pool area is very clean and landscaping always perfect. All the personnel that we have encountered here are very friendly and knowledgeable. Many fast food restaurants within walking distance. Pet friendly and truck parking, the truck parking is a little ways away but you can drop your trailer and get closer.

Checking in was terrible, the concierge was overwhelmed that the hotel was at full capacity. The keys did not work to enter the room, I went back to the front desk where their were other guests complaining that their key would not allow them to enter as well, when entering our room we were upset by the smell of smoke as my daughter and I are asthmatic. I returned again to the front desk to voice my concerns regarding the smell of smoke and was told that the “facility is a non-smoking facility and that’s why we charge $250 if they smoke in the room”. I asked if she should come down and smell the room and she replied, “I am a smoker so I wouldn’t be able to smell/tell”. She then said, “you can just get some spray and spray the room”, she did apologize and said that “I could speak to the manager the next morning”! As well as apologizing for the “hotel being full and not being able to move us to another room”. Around 10:00 pm, we heard someone trying to open our door, thank goodness I had it double locked. A few minutes later we heard talking and then someone knocking, I asked who is it? She replied, “hotel management “? We were already in bed. She then asked what was my last name? And left. The next morning, day of check out, the breakfast area was at full capacity and in complete disarray, we arrived at 9:20 am, not much food in the serving dishes, when another guest asked if they were going to replenish, the staff replied, “no, it takes 35 minutes for the eggs to cook and breakfast is over at 10:00”. “You should have come down earlier”. With that response to the guests, my daughter and I decided to leave. As I go to check out, I ask if the person checking me out is the manager, she replied, “yes”, she asked for my room number and when I told her she couldn’t find my information. HOWEVER, the night person had spoken to her regarding the smoke issue. To make matters even worse, she still couldn’t find where I had checked in. I had packed my car and asked if I could return and get my phone for the confirmation number, etc., when I went back in the “manager” said, “oh I found you”, “ I see you called and extended your stay for another night”??? That will be $173.??” By this time I’m extremely flabbergasted, not to mention late for the wedding rehearsal for my daughter. I said to this “manager”, no, I’m checking out today, I paid online and told her how much I had paid for the one night stay 11/25/22 checking out 11/26/22. Her reply WAS, “YOU WERE IN THE WRONG ROOM YOU WERE SUPPOSED TO BE IN ROOM 207”!'!! By this time I was beyond flabbergasted and just angry! Again she asked what room I was in and I told her, her response even more Ridiculous…”so you are staying another night”? No, I stayed last night in room 105 which was not acceptable due to the smoke smell and was not the room that I had paid for, I did not stay in room 207 and I did not call you to extend my stay another night, could I please have my receipt? Here it comes….the manager replied, “IM SORRY I CANT GIVE YOU A RECEIPT BECAUSE YOU BOOKED ONLINE! “ AND, “If you had opened your door last night I told the girl last night that she could have given your money back so that you could have stayed somewhere else”. “I can give you 10% in coins for your next stay with us”. At this point I was furious. No thank you! I Would definitely not recommend this particular CHOICE HOTEL In Salisbury, NC. Angie S. Marietta, GA

Having to make a trip to the area twice in one month for work, I was booked at HIE. I had a pleasant stay on both occasions. Hotel is well kept and furnished. Great breafast options. The front desk staff were all helpful and accomadating. In particular was Kathy who went above and beyond to provide her support and assistance. She was very helpful and patient when booking an extra room for my family on my return trip and provided a great recommendation to ensure I recieved the most cost effective reservation. I was also impressed with the quality of my sleep on their mattress. After a nights sleep I usually wake up with a tightness in my lower back, but I had no issues at all after a nights rest. After mentioning this to Kathy, she actually assisted in trying to locate the site where I could purchase their mattresses. When in the area, I would definitely stay here again.

When we first arrived we were given a room that someone else occupied and when we told him that someone was already in that room they said no one was and it came to me that somebody was they ended up putting me across the hall from the room that they gave me but overall I like the room