Temukan Penginapan Anda di Lake Buena Vista

Dear Fort Wilderness Management, I hope this message finds you well. I am writing to share some feedback regarding our recent stay at Fort Wilderness. We were very excited about our camping trip; however, we encountered several issues that significantly impacted our experience. I had initially intended to leave a positive review, but due to the numerous problems we faced, it is difficult to do so. This trip was a graduation present for my son, and unfortunately, it fell far short of our expectations, essentially ruining what was supposed to be a special occasion. Many aspects of our stay did not meet the advertised standards, and it has left us questioning whether we would return to this property or recommend it to others. The issues we encountered include: 1. **Refillable Cups**: We purchased a $24 refillable cup, but the ice machines were not functioning, which was very inconvenient as well as frustrating. Why did I pay such. High price for something that doesn’t work? 2. **Electric Bikes**: We were disappointed to discover that electric bikes are not permitted, only manual bikes. Additionally, the website does not clearly state that golf carts are generally sold out, leaving guests with limited transportation options unless they use the buses or walk. 3. **Pool Seating**: Many guests reserve pool chairs with towels without using them, leaving others without seating. This practice should be monitored by staff to ensure all paying guests can enjoy the pool amenities. 4. **High Food Prices**: The cost of food items, such as $11.99 for a slice of pizza, is excessively high. 5. **Fishing Areas**: The designated fishing areas are limited to two small spots, both of which are in direct sunlight. This makes it challenging for families with young children to enjoy this activity comfortably. It also makes zero sense when there are an abundance of shaded spots that fishing is possible. 6. **Chipmunk Show**: The seating arrangement for the Chipmunk Show is problematic. Children are required to sit in the bleachers far from the stage, which causes them to become upset because they cannot see the characters, disrupting the experience for everyone. 7. **Playgrounds**: The playgrounds are not shaded, making them uncomfortable for children to use during the day. 8. **Pool Restrictions**: Guests are not allowed to jump into the pool or sit on the edge to watch their children, yet there is often no available seating due to reserved chairs. This creates a stressful environment for parents with young children. Given these experiences, it is hard for me to consider returning to Fort Wilderness. This is particularly disappointing because we have never encountered such issues at other Disney properties. The standards here did not meet the usual Disney quality, and it is clear that improvements are needed.  We had high hopes for this trip and believed that Disney would provide a memorable and enjoyable experience. Unfortunately, that was not the case. We

Kedua-dua kakitangan yang saya temui adalah ramah dan membantu. Mereka dapat memenuhi permintaan saya untuk bilik tingkat tinggi. Sebahagian besar biliknya bersih. Beberapa perabot berdebu seolah-olah mereka belum dibersihkan sebentar. Saya suka ruang duduk yang berasingan, dan balkoni. Pemandangannya sangat mengagumkan. Ia terletak di pusat hampir semua perkara. Sangat dekat dengan Disney. Secara keseluruhan saya akan mengesyorkan tinggal di sini. Spa ditutup.

看到是新裝修的，看到價格還有點怕是坑，結果很意外房間很乾凈很新，很安靜，特別是衞生間沒有衞生死角，前台也很熱情，可以免費寄存行李，這個價格完美。

Perfect location, lots to do at hotel. Free breakfast, supper and 3 free drinks can't beat it. Walking distance to Disney Springs, shuttle to parks. Clean room, lots of towels, fridge, microwave & giant pool with hot tub. Felt like I was at a resort in the Caribbean. Will definitely be back.

We love staying at this hotel when we don’t stay on property for our Disney trips. We usually stay here due to the hotels proximity to Disney Springs. The rooms are nice and clean, however the last two stays we have had issues with our keys not working multiple times. The shower pressure could also be better.

The check in process was easy and the staff at the front desk was very friendly. Actually, every staff member I encountered was very friendly. The location was super convenient to Disney Springs, and they offered a complimentary shuttle to every Disney park. I did not eat there or use the pool so cannot speak to that.