Hotel terbaik di Millbury

That staff was amazing, the room was super clean and all the employees were super helpful, great customer service went above and beyond anything I could have imagined. I felt safe staying here it is close to the turnpike and a highway.

This Hotel was so dirty! The floors in the rooms were stained all over I even didn’t take off my shoes and “Slept” fully dressed! Walls were even dirty, with wallpaper peeling off, and various stains there as well. The couch had white stains all over it! There was a jacuzzi in my bathroom which had black “particles” coming out of the jets and the shower wouldn’t even drain! The staff when checking in was friendly but on checkout, the man working the front desk, didn’t even thank me or ask how my stay was. Which was probably a Good thing, because I would have let him know! I was getting reimbursed from work for this stay, but I will NEVER stay here again!

Holiday Inn Express made my stay relaxing and stress free. My room was amazing, comfortable and clean. Nate, the front desk receptionist was very polite, helpful and accommodating to a special request. I traveled from out of town for a family funeral and had two items that needed refrigeration. Nate, was able to place them in the cooler, just overnight. I hope I do not get him in trouble but that just shows how helpful the hotel staff is. Thank you Nate for going above and beyond. I already have reservations, July, for my sister’s wedding shower. Thank you.

The hallway and room carpets are stained black. The TV would not work. I tried everything possible to get a picture and the sound, including checking the wall cable connection, which was broken and hanging out of the wall, and the HDMI inputs. I attempted to phone the front desk only to find the phone not functioning, not even a cord attached. Safety violation. At that point, 10:30 pm, I figured what’s the point and went to sleep. At 02:30am I was woken by a horrible screeching noice. I figured it was the TV doing something or the AC unit. Neither one of these were the problem. After 3 minutes it stopped. I went back to sleep and again at 03:00am it started all over. This time the little.clock radio on the nightstand was the issue. The cord in the back was barely attached and when you moved it it would screech, loudly. Fire hazard. When morning finally arrived I wanted to just shower and leave. Well, that was not pleasant either. The tub backed up so there I stood in nasty calf deep water. I should have guessed that was going to happen when I watched the water drain slow before I got in. After quickly finishing, I was drying off and noticed a peanut butter like substance splattered on the side of the vanity. I quickly threw on clean clothes, packed my stuff and left. Yes, I could have gone to the front desk and told them all about it. However, the front desk clerks can’t refund your money or even fix those problems, and just don’t care. With that being said, I did leave a complaint with the corporate office and I’ll even call them. I’m also not checking into this hotel again. I gave up a non refundable night, $1110.00, to stay else where. You may check into this hotel and have an absolute wonderful experience. I hope you do. All I know is what went wrong for me.

We were on our way to New York from Wisconsin and stopped here for the night with our two teens. The parking lot was very well lit and we felt comfortable leaving our full car in front of the hotel. Tabatha checked us in - she was kind and efficient. We used our points for the room at only 12,500- not too bad at all. The room was very clean, good sized, well stocked and extremely quiet. The beds were comfortable, linens clean and soft and the bathroom was well appointed. The only issue was the thermostat did not work as we wanted the fan on for white noise. The room was warm enough and we were very tired so we just went to sleep. We did tell the employee at the desk before leaving that the thermostat was not working and more than likely needed batteries. The breakfast was very basic and the eating area was very clean. The lobby appeared clean and bright. For our needs it checked all the boxes.