I had a fabulous time on a girls trip this past weekend. Desiree provided the BEST check-in experience EVER! She recognized my status, offered me an upgrade and allowed me to check in early as my flight was there mid morning. When I told her how much I appreciated her kindness she even complimented me that I was just as kind. I was really starting to not expect exceptional service nowadays. But Desiree changed that for me. She really made my day. My friends and I could not stop talking about how nice she was to us the entire trip. The Gaylord is also a very nice hotel and convenient to everything we needed. Thanks again Desiree!
Bagus
102 reviews
4.2/5
Harga bermula
RM 1,221
satu malam
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I got a room with the harbor view, it was so beautiful. I watched the sunset through my hotel window. And it’s a walking distance to the barbor and restaurants. Staff were hospitable and nice. The only thing is they don’t have free parking nor they cover the parking fees, unlike other hotels. This is first time experiencing having to pay for my own. I had to pay $24 for a day parking.
I attended a convention at the Gaylord and the daily breakfast and the paved walkway to the Gaylord was very convenient. It was clean, the service was great and it was super quiet.
We attended a volleyball tournament that was help at the Gaylord Convention Center in National Harbor. I booked this hotel for two reasons. First, I got a great rate on a hotel booking site and second, it is directly across the street from the Gaylord. The staff at the front desk was attentive and courteous. Our room was recently renovated and was clean and comfortable. The fitness center was small but has what you need for a full workout. We did not use the pool but did see some families enjoying it. It was quite small, though. Parking was $24 per day with in and out privileges. The parking garage is across the street at the rear of the hotel. Be sure to have your parking ticket registered at the front desk. The ticket has your plate number on it so once it is registered with the hotel the garage knows the hotel will collect the parking fee. The breakfast buffet was good. Bottom line is not a lot of frills but a clean, comfortable room, excellent location and courteous staff.
Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!
Dengan penginapan di Harborside Hotel, anda akan berada betul-betul di tengah Oxon Hill, hanya 3 minit memandu dari Kasino Pelabuhan Negara MGM dan 13 minit dari Bangunan Kerajaan Pusat Amerika Syarikat. Hotel ini berada 14.3 km dari National Mall dan 14.6 km dari Institusi Smithsonian.
Gunakan peluang rekreasi seperti pusat kecergasan 24 jam atau kemudahan lain yang termasuk akses Internet wayarles percuma dan perkhidmatan perkahwinan. Hotel ini juga menampilkan dewan bankuet dan mesin layan diri. Pengangkutan ulang-alik percuma akan membawa anda ke kasino atau pusat membeli-belah berhampiran.
Di Harborside Hotel, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 194 bilik tamu yang menampilkan peti sejuk dan ketuhar gelombang mikro. Katil Select Comfort anda disediakan dengan cadar kapas Mesir. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.
I came here because I was having reno done on my bathroom (I live around the corner). Walking through the door the nice lady at the front desk was really nice and friendly I was greatly warmly. I asked for a early checkin due to I work nights and get off at 6 am. When we got to our room she called to make sure the room was ok. Well if I ever do a staycation just to get away and relax or have additional work done in my home will definitely come here again.
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