The stay at this hotel was very poor at best. There was no hot water after running for 15 minutes. The TV remote did not work, they had to bring in a new remote. There was no refrigerator. There was no furniture but only one chair by the desk. There was nothing to put your suitcase on, to unload your suitcase, except the bed. The dresser had very small drawers to put your clothes in. The toilet paper was behind the toilet, so anyone with shoulder problems could not use the dispenser. What a stupid place to put toilet paper. You can’t see it or tear off any toilet paper. The toilet was lower than your knees, so anyone with knee or hip problems had a hard time getting off the toilet. Also, because the toilet was lower than your knees, and anyone with hip or knee problems, it was extremely difficult to clean yourself after using the toilet. The was only one room service in 5 days. There was a very small soap to clean with, and very hard to use, as it would not soften up to release the soap. At Check-In, they charge your credit card $100.00 for incidentals. Just in case you charge your room, to pay something. The windows were so dirty, it was hard to look out of them. Maybe they are waiting for it to rain and let the rain clean the windows.
Clean, quiet rooms with a comfortable bed, and a sitting/work area! By far one of the nicer places, I've stayed. I'll stay at a Hyatt again. Only thing missing was their little bar didn't have local beers or wine.
The rooms were nice, service was impeccable from the front desk to the restaurant and bar, the problem that I had was the first day my room keys were canceled, the third day my keys again didn’t work, and my final night my room keys quit working and could not be fixed so I had to get an escort to my room to be let in every time I left. Every staff member was eager and always willing to help. They were great.
I loved the way the room was out together/ it gave very homey feeling. Smelled really clean and nice. And dishes and silverware was already clean and everything. Love love love it
This is my new go-to hotel when I have an early flight out of ONT. I like to have an Old Fashioned before bed, their bartender, Ramin, makes an amazing Old Fashioned. I always look forward to chatting with him and look forward to my next visit. I highly recommend this hotel, and if you visit this hotel, let Ramin know I said hi. 😎
23 ulasan
3.4/5
Harga bermula
RM 660
satu malam
Semak Ketersediaan
Lihat Semua Hotel di Ontario
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4.4/5
Sangat Baik
PPengguna TetamuIt was a great stay the beds are comfortable the staff is very friendly and helpful the rooms are very spacious and clean it had everything we needed the suites came with top stove and they works so well we cooked full meals and I loved how we can borrow appliances like blenders waffle makers and more at the front desk we made sopes and empanadas I want to say the best part that i absolutely loved would have to be the soap the have the dove brand for hand soap lotion body wash conditioner and shampoo it was absolutely wonderful to feel like your actually at home
PPengguna TetamuI have stayed at this hotel a few times and have satisfied with everything. There are a few staff members who are unfortunately not really friendly. On my last stay our air conditioner was not working and we had a horrible night. They where not to accommodating to us.
MMalaika Ball PaigeI had never gone on a trip for more than a week. This trip was for 2 1/2 weeks. So, I packed for a year. LOL😄😄😄 I felt so bad for the staff because they were so kind to help me with my luggage. Thank you for being so patient. My luggage was so heavy. When I weighed my luggage it the airport, one weighed 9 lbs over recommended weight. So, I just want to apologize to your staff. Thank you!!!
PPengguna TetamuStayed so we didn't have to drive after Halloween party.
Hotel is convenient for on/ off access to freeway, Employees were friendly, Hotel was clean but screamed Remodel Me , Not a pretty place, but good service, clean room , and Dennys next door
RRyan BGreat place to stay near the airport, friendly staff, and great breakfast… the pool is definitely a plus in this warm weather, they have Dennys for the main restaurant, and they have a In-N-Out opening soon next door. Also great place for truckers with truck parking
PPengguna TetamuVery close to the Ontario airport. But the facilities are very old. The air-conditioning in my room does not work. Some of the staff at the front desk are not friendly.
IIan FGreat spot, the desk section in my single bed room was a nice surprise.. so much better than trying to do work sitting on a bed ❤️ Laura was great too, very nice and helpful! I think I may be done with regular motels, this one especially feels nice compared to other brands or individual owners. Thank you!
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