Hotel terbaik di Richmond Heights

Perkhidmatan ini hebat, lokasinya adalah utama, betul-betul bersebelahan dengan segala-galanya, sangat bersih, saya suka ketuhar yang memberikan rasa seperti bersahaja. Satu-satunya kelemahan ialah sarapan pagi yang termasuk dalam harga, kerana kami memahami gaya Buffay tidak akan tersedia dengan wabak itu, tetapi kami menerima bagel oren tanpa bijirin tanpa minuman dan yogurt. Selain daripada itu semuanya hebatDan saya pasti akan mengesyorkan kepada sesiapa sahaja

We stayed at this hotel for a weekend trip with friends. The location is great, close to shopping and fun, local restaurants. The shower was big enough for me to live in and the water pressure was perfect. Beds and chair in the room were extremely comfortable. Everything was very clean the staff was friendly. Absolutely no complaints and would definitely stay here again!

bilik yang sangat bersih, tenang, sangat sesuai untuk keperluan saya

Inginkan percutian hujung minggu dan ia adalah sempurna. Kakitangan yang sangat mesra, pancuran mandian adalah salah satu perkara kegemaran saya mengenainya, ia berada di lokasi utama. Satu-satunya perkara yang Dayton nilaikan lima bintang ialah sarapan pagi, dengan wabak yang kami fahami Buffay tidak tersedia, tetapi sarapan guni yang mereka sediakan ialah pisang dan muffin pisang, tiada minuman, bijirin, tiada yang lain. Selain daripada itu kami sangat menikmati diri kami sendiri.

Easy to find, super clean, friendly, great breakfast!!! We will absolutely stay here again!! Kids and my grandma loved the pool. Easy for my grandma that had 2 knee replacements

Pros: The room was beautiful, modern and very well appointed . Housekeeping was seamless . Breakfast buffet was absolutely delicious and had something for everyone . Staff at breakfast were accommodating and provided excellent service . The Cigar Club was outstanding . Ambiance , service and drinks were unique and very enjoyable . Lobby was very beautiful in an old school kind of way. Lovely hotel. Cons: front desk staff needs better training . Upon arrival we sat there for about 10 minutes being simply ignored by two front desk staff members who were helping someone . I understand perfectly they were busy but least a greeting would have been nice , or one of the two staffers attending to us while the other one helped the other guest . Once they helped us, they were polite, but not overly welcoming . Through the fine resorts and hotels programs we didn’t get the automatic upgrade or the welcome amenity that we should have received . Upon check out we had to call someone because the two front desk staff members available were in the back room chatting and laughing loudly but no one attending to the front desk. Towels, please replace them or at least bleach them . They all had seen better days. The smaller towels were in better shape and you could see the contrast with the large older looking towels . These details matter a lot at a hotel like this. Overall it was a nice stay but at times didn’t seem to match other stays at other Ritz Carlton properties we’ve stayed at in terms of attention to detail or level of service provided by the front desk.

Daniel Simpkens and Harvey were so kind and courteous at the valet station. Matthew treated us like royalty in the dining room. The smoked salmon club was so good. We indulged in a delicious bottle of red and topped of the night with some scrumptious sorbet. Front desk was pleasant and efficient. We loved our stay in a stylish setting.

The hotel is very good. Has a garage, so you can park your car and heading the hotel from the garage. The breakfast is complimentary for all guests. Rooms have a modern shower.

We were a little concerned to stay here based on reviews, but we had a fabulous stay! The hotel is very conveniently located. The parking is very easy directly across the street. Plenty of restaurants close by including Starbucks and chipotle around the corner. We got sandwiches at Pastaria market/deli also around the corner and they were soo good. The hotel’s continental breakfast was great each morning with eggs, pancakes or French toast, bacon, potatoes, fruit, pastry, breads, juices, coffee. There was always someone at the front desk if we needed anything. The shower was huge! We stayed on the third floor and never heard anyone else in the hall or next door. Only negative was the room was REALLY small and we had reserved a “deluxe” king. It was fine because we were mainly in the room at night, but something to keep in mind.