Hotel terbaik di Riverview

This hotel is in a great location. I stayed there with a severely disabled person. When we checked in they did not give us a disabled room which made it very difficult. The wheelchair had no space to move and bathroom were not disabled friendly. Next day I went to front desk and Harold waited on me. Harold was amazing! He was super kind and understanding and took care in a couple of hours of getting us a new room. He placed us in a fully disabled room which allowed my partner to be able to sleep and do what they needed to do. Harold’s service to us made our stay much, much nicer! Breakfast is good. Typical continental but everything was nice, clean and hot!

Hotel Cemerlang bersih dan cantik

由於特殊時期，第一次入住這家酒店，總體尚好，酒店衞生不錯，但房間內有一股“寵物”的味道，遺憾的是房間內的洗髮水和沐浴液均已到瓶子的底部，護髮素衹有一個空瓶子擺設，無法滿足我們二位的正常洗澡使用這些。酒店位置不錯，酒店大堂，房間佈局都到位，整體看上去有些陳舊的感覺，酒店早餐尚可，歐陸式早餐，酒店網頁上註明了是每天下午3：00可以辦理入住，但我們三點半到達該酒店，前台告訴我們電腦慢，要求我們再等一下，此時我看到了從酒店外進來的多位顧客走到前台，客服很快就辦理了入住手續，我們等到下午的四點多鐘了，有些着急了，再次詢問前台客服，客服説再等一會，已經反應給經理了，大概是4：15分左右，前台客服給我們辦理了入住手續，由於我們特殊情況諮前台詢客服今天入住客房較晚是否可以給我們延誤到1：00鍾退房，前台客服答覆我們不可以必須12：00辦理退房，很無奈啊，不盡人意的酒店條款專門約束入住的客人，沒有約束提高酒店的管理水平，賓至如歸是酒店的服務宗旨！希望該酒店提高為入住的顧客服務意識！

Very nice! The rooms were smaller than other SpringHill Suites I’ve stayed in but it was clean. AC unit goes on and off all night. Breakfast was very good and much better than similar offers. I really liked the oatmeal and all the variety of toppings! Overall a nice stay.

很傳統美式的簡易商務酒店！早餐咖啡管夠，麪包管保！我入住的房間由於當日滿房，被安排在一樓，窗户外就是停車場，還是整晚會有汽車進出的聲音。酒店還是比較新的，商務出行一晚可以將就的，性價比在那裡。

We checked into this hotel initially for two nights following our mandatory evacuation from Madeira Beach due to Hurricane Helene. Being from Scotland, and not used to hurricanes, we evacuated as soon as our phones gave us the alert. We wanted further inland than Tampa as we were being advised that Tampa might be affected as well. We found Embassy Suites by Hilton, Brandon, checked the area for closeness to main roads and also things to do and decided to stay here. From the moment we walked through the doors, we knew we had made the right choice. From Dustin, Assistant General Manager, who we had spoken to on the phone about our situation, to Patrick and Matthew who checked us in, again aware of our situation, everyone was friendly, professional and extremely accommodating. The hotel was full of evacuees, all in the same position, wondering whether we would be back in our original accommodations prior to the alert. ALL the staff made everyone feel at home and at ease. They went above and beyond what was required of them and my husband and I will be forever grateful. The two room suites are spacious and have everything you need including a mini kitchen. There is a small shop in the lobby with various food stuffs, drinks and toiletries, though we never had need to use it as the hotel had put on so much for all their guests. From 5.30-7pm every night in the bar/restaurant each guest is entitled to two alcoholic drinks in the form of beer, wine or spirits. There is unlimited free soda and water courtesy of a soda machine. They also put on free snacks during this time every night. The actual night of the hurricane, they offered us all a free meal consisting of beef stew, beans, rice, collard greens and the most delicious cornbread! The chef was always present making sure everyone was catered for one way or another. The waiting staff for both breakfast and in the evenings were super efficient and very friendly. The bar staff were fabulous. And not forgetting house keeping who did an amazing job in an extremely full hotel. Dustin was always available, making sure guests were ok and talking to them, probably hearing the same story from every person, but never seemed rushed not to check in on us at breakfast or evening reception. The breakfast is pretty amazing considering it’s included in the price. The eggs were always fresh and fluffy, the bacon crispy and the choice of other hot foods from waffles and pancakes all freshly made, a made to order omelette station, delicious prepared fresh fruit, cereals, yoghurts, pasties and breads, fresh orange and other juices, coffee, tea honestly you need to lie down after breakfast! There is a pool though we never used it, it looked a lovely and clean area. There is also a laundry room with washers and dryers. There is a fabulous mall less than 3 minutes away and a Top Golf and cinema. Due to the devastation to Madeira Beach we obviously could not return to our rental and we were allowed to