Hotel terbaik di Rockfish

This hotel was not as it was pictured in the ad that I found. It was run down in a shady part of town. There were friends of some of the staff hanging around in the front parking lot near the check in area using fowl language, playing music and simply acting foolish. I thought it was very unprofessional on the part of the staff member to have their friends being noisy around guests checking in. One part of the hotel was being used to house homeless people (which is wonderful of them to do) however the shady looking people that we saw coming and going made us feel VERY uncomfortable. The rooms were run down as well. The wall to wall carpet was pulled away from the wall in one area of the room and the bathtub bottom was peeling up. The bath towels were small and thin, I think from simply being worn out. The beds were pretty comfortable though. Our friends that we traveled with who stayed in the room next to us had a terrible night. When they entered their room as the door slammed shut the window fell out of its frame. They made the front desk staff aware of it but they put it back into place themselves. Later that night we got a horrible storm with high winds and heavy rains this time the window and the frame fell onto my friends suitcases, luckily the glass didn’t break. My friends propped the window up and back into place this time with the ironing board and a piece of their luggage. My friends were not given any (nor offered) reimbursement/compensation for there awful stay. We will never stay here again.

I was here over Father's Day weekend as it was also my 77th birthday. As my son lives nearby, I've stayed here before. Being a Marriott elite member for nearly 40 years, I requested a top floor room when I made the reservation and contacted the hotel the day before I arrived about the request so I could have a quiet room. At my age with several health issues, I need to have a good night's sleep. A longtime friend traveled with me. When we checked in, unfortunately, there were no top floor rooms available and we were given a room on the 2nd floor. The first night was quiet as there was no one above us. The second night was a different story as we could hear excessive noise from above--a thumping noise and the sound of kids running around, late in the evening (after 9:00 pm). When I checked out the next day, I mentioned to the front desk about the noise but I got no response. The following night we stayed at a Residence Inn in Richmond. I had requested a top floor room at that hotel and I got one. I mentioned to the staff at the Richmond hotel about the noise problem at Waynesboro and they were concerned and apologetic. That should have been the reaction at this hotel instead of being silent. Over a year ago, I had similar noise issues with this hotel and also problems with check in. I had 3 different rooms during the first 15 hours I was there. I contacted Marriott for assistance and after their investigation, I was awarded 20,000 points for the inconvenience I had experienced. Although it was nice receiving the points, I would have preferred a hassle-free stay. This hotel needs to better address the concerns of its senior guests, especially those that have been with Marriott for many years. Although I've had some very good stays here (when I'm usually on the top floor), it's the bad stays that I remember the most.

Not a great location (bit of meth use visible in the town). However, decent location to the park. Hotel is brand new which is very good