Hotel terbaik di Rocky Hill

The hotel itself was pleasent. The front Desk Clerks and Management were accommodating. I stayed here 3 other times before, as for many years in the past for 2 overnight stays. Including this stay June 2024. This was the issue. The restaurant staff received a ton of money for preparing 2 meals during the stay. Breakfast and a fine prime rib or chicken dinner. It was the prime rib dinner that I didn't get a chance to enjoy due to the bkantent lie by the kitchen staff. From the Kitchen Manager to the cooks (they are not chefs), kept on telling me , they will prepare a certain dressing (French) due to allergies. After going in and explaining about the allergy 1 hour prior to meal, they the head cook, and manager that my request would be honored. Lie number #1. 30 min before meal time, it was stated, request was ”being worked on'. Lie #2. Wait staff notified and bought it to the kitchen, 'it will be right out with the bread, Lie #3. Meal time, no dressing. Wait staff came out, ”the cooks will not make it for you, it's not required for them to do that”. After 1 hour to inform the kitchen staff, now it's a flat NO. The kitchen staff received a visit. One Lie after another. They still are lying about my simple request. Not honoring a request is one issue, lying and stringing a customer along, for over an hour, is another. I was now banned from returning to my table even to have an expensive meal that was prepaid for. Frustrations level grew high. One lie after another. NO meal that whole evening and NO Integrity within the kitchen Staff. This is pathetic. A simple request due to allergies, for a function, as I am a disabled combat veteran. Only to have'd paid for a meal, I couldn't have due to the false pretenses and the lack of caring to a paying customer. This deserves better treatment to a 22 year disabled Naval Veteran.

We had an awful stay at this hotel last night. Here’s why. We arrived at 3:30 to check in. As we did they said I had reserved two rooms. I did not. A call to the Bonvoy elite desk took care of that. At check in we were told to enjoy our completely renovated room. Entered room 324 and put my backpack on the kitchen table almost fell over. Completely wobbly legs and unusable. We chose this hotel based on its proximity to the cemetery we had to go to today for a family funeral. As a lifetime Titanium Elite, they recognized us by putting us in a room facing a very busy intersection with18 wheelers going by ever minute or two all night. Hardly any sleep was possible. The room had no soundproofing and we could also hear and feel every step taken by the occupant in the room above us. Then came this morning’s breakfast. The buffet had one English muffin and some prepackaged sweet rolls. The hot breakfast had two chafing trays.one had about 4 spoonfuls of dried out scrambled eggs and a few slices of bacon. The second had three unidentifiable packaged egg preparations f some sort. The fruit choices were a few red delicious apples. Thankfully there was a repast after the funeral. I’ve spent over1,000 nights in Marriot properties and this was the worst one ever. If you want sleep and a basic breakfast please look elsewhere.

I have styed here multiple times (10+) over the last 18 months or so spending thousands of dollars in the process. Im in a good position to offer a review. Good - Like 95% of HIEX's...Location. Right off 91. Plenty of restaurants within walking distance. Lady who tends to work mornings on front desk/breakfast is always super friendly. Staff in general pretty friendly, cleanliness decent. Never had a problem with WI-FI, its always been pretty good and reliable. Bad - Like 95% of HIEX's...Walls are paper thin and you hear EVERYTHING. Breakfast typical of this chain, nothing to write home about. Tiny breakfast room. Only one elevator and its mostly taken up by housekeeping staff 8am-1pm. STRONG smell of **** in corridors. Exit doors always wedged open (not great for security). Ugly - Ive witnessed at least 3 occasions where cars have been broken into in the parking lot. On my most recent visit, 10 (yes, TEN!) cars had their windows smashed. Now this isnt the hotels fault per se, blame that on the local scumbags, but the parking lot is dimly lit and has no CCTV. Maybe time to install some better lighting and cameras? This was my go-to hotel for my work in the Hartford area but after seeing all the car windows smashed up i was a) glad my car was spared, b) sorry for all those folks who had their day ruined and c) looking at other hotels elsewhere from now on. Shame

朋友住説還不錯

鄉野小店，重在便宜。挺大規模的汽車旅館。但是住的人挺多，冰都沒了。個人感覺不是特別安全。很多閑散人員在附近轉悠。還算乾淨。

Let me start by saying the staff was friendly and helpful and the room was pretty clean. The downside of this property is the condition of all of the public places on site. The carpets in hallways were pretty filthy, the elevators needed a thorough cleaning of floors and walls, and the hallways smelled pretty bad. Some of the poor conditions could be attributed to clientele who weren't considerate of the place. One guest set a back of groceries on the floor in the hallway and a bunch of meat juice from a package of something spilled out onto the carpet which only added to the already bad smell. I put a towel against the bottom of the room door to keep the smell out of my room. I don't know if Comfort Inns are individually owned, but whoever has this one clearly isn't interested in keeping the place nice. All carpets need to be replaced since they're beyond cleaning. Like I said though, everyone working there was nice and competent.

I had stayed here in August 2022 and everything was great .The staff was friendly and I had a room on 2nd floor which was very nice. I have since since stayed in October and December of 2022. Each time on the 1st floor. These rooms are beat, we struggled just to find outlets to charge our devices. The outlets existed but when ever we tried to plug something in out plugs would just fall out. Staff was unwelcoming and downright surly at times. Each of those visits (except August) we had to ask for towels we were told they were in the wash or they just plain didn't have any. We were able to get pool towels which were a lot like sand paper. What kind of hotel doesn't have towels? The hotel did not seem full from looking at the parking lot. I was told initially that I had to request housekeeping. Then when I requested it I was told they would come as long as I didn't have a sign on the door. When housekeeping did come they seemed to do a good job.(except for the towel issue) however, it was not with any regularity. I will say that the breakfast was decent . We go to CT frequently to see family, but I am not giving this hotel another chance.

For a hotel only four years old, this property is an embarrassment to the Marriott brand. It's just plain filthy and not maintained. I had to change rooms because the condition of the first room was so bad with black mold and green algae in the shower. If you are going to have glass shower doors, they require constant upkeep. Because of the neglect plus the hard water in the area, the doors are etched with water spots. In addition, the drawers and doors would not shut, there was toothpaste on the walls and the carpet had huge sticky spots. The new room I changed to was not much better. There were gigantic stains on the carpet in bright blue and red. The shower was less moldy without the green algae. The walls are thin and we heard our neighbors' conversations and television. The hallways had trash in them. The elevators need maintenance as well. I am surprised they have passed inspections. The noises and jerkiness were cause for alarm. Breakfast is the same every day: dried sausage, eggs, yogurt, a few breads to toast, cereals, waffles and a few pieces of fruit. We didn't require much but as my daughter was going to skate every morning, she needed something. On Saturday, all of the food ran out around 9 and even though breakfast closed at 9:30, nothing was replenished. There were no bagels, no yogurt, only some cereal but no milk and some very green bananas. The juice machine was broken. Gruanted it was crowded with a greedy bunch of customers taking huge plates up to their rooms. Sticky seats remained sticky multiple mornings. Our last day, we observed employees eating from the breakfast making customers wait. Finally, this hotel isn't located near anywhere you would want to go that would attract people to take advantage of using their quite limited parking lot. They have a cash grab going on by charging for parking. I would have gone to stay with friends except the stay was pre-paid with no refunds. I'm not giving the hotel 1 star only because it's not a fleabag, totally scummy unsafe place. 1.5 stars for lack of cleanliness, service, and maintenance. There is no excuse for a 4 year old hotel to be in this condition. Shame on them.