Hotel terbaik di Saint Joseph

I love staying at locally owned hotels. Love to see the American spirit! This place didn’t disappoint. The front desk lady was super nice and you could really tell she wanted my experience here to be great. She greeted me and showed me where to park my trailer. Told me if there were any problems to make sure to call and it would be addressed. She then checked in with me to make sure everything was ok. When I walked into the room it was super clean and modern. Maybe it’s just me but I love window air conditioners. It just knocks me out and is so comfy. Anyways. Love the room and the service I received. Great job!

The rooms were very clean and the beds extremely comfortable. The staff was all friendly and helpful starting with Sachi who answered my questions over the phone. Lindsey helped us settle into our room, and Virginia the kitchen manager made an excellent breakfast each morning consisting of bacon, scrambled eggs, sausage, biscuits and gravy, toast, bagels, juices, cereal, pancakes, and coffee all day. We could tell that she really cared because she came around each morning to both the breakfast room and the great room asking if everyone enjoyed breakfast. We highly recommend coming here and will return soon! Thank you to everyone for treating us more like family than guests!

Disappointed in this hotel, which was meant to be the beginning of a 4th of July trip to Michigan. The service was not friendly nor helpful. I had requested room cleaning on y second day, and maintenance as well, but did not receive any service at all. Asked a couple of times during the day, but when I complained the last day, I was told that I had a do not disturb sign on my door. Which was not true -- I have never ever made use of a do not disturb sign, and certainly did not use it when I was waiting for service to happen. I requested maintenance because one of the shower bottles had fallen off the wall and broken, so it was unusable; also the shower itself flooded into the bathroom (with door fully closed),, which is why I needed extra towels, in order to mop up the water. The in-room refrigerator had odd controls -- one button said ”off for 8 hours” and the other button said ”on for 2 hours”. When I asked how to understand that, the person at reception said to turn the knob, which was not there -- and when I explained the buttons, she said she'd request maintenance. (In fact, using the 2 hour button seemed to result in decent cooling). When I asked about using the closet safe, which was already locked, I was told that none of them worked and would be replaced. I know that many hotels are having difficult post-pandemic, both with staffing and repairs -- but much more can be forgiven if the staff is apologetic. This hotel has quite lovely spaces, and might be a pleasure to be in, if services worked better. The breakfast bar was confusing, with things that ran out quickly (only 1 small pitcher of possibly whole milk, which would not fill very many cereal bowls).

The bed comforter didn t look like it was changed for new guests ( it had hair everywhere on it). We didn t had any body lotion in the room and we nedded it ( we asked the front desk and they gave us some). Restrooms should be a bit cleaned with some chlorine by the shower because the bacteria is visible growing there. Price was 365$ for a Saturday night // kind of too much for the location it has. We enjoyed the patio area / we find it really nice. The lady from the bar was nice !

체크인할 때 친절한 미소로 안내해주셔서 기분좋게 방에 들어갈 수 있었어요. 사탕 모양으로 데코되어 있던 욕실 수건을 보았을때 절로 웃음이 지어졌습니다. 체크인 데스크에 놓여 있던 사탕은 아이들의 행복이었어요. 다시 오고 싶은 호텔이에요.