Temukan Penginapan Anda di Saugus

Great stay while I was here

My first room smelled smoky the moment I entered the it, so I called the front desk. William, who had greeted and welcomed me to WoodSpring Suites and then quickly checked me in, answered the call and said he would do his best to accommodate me with another room. I really did not expect anything to happen, but within 10 minutes, he was knocking on my door with a different room key and agreed about the scent in the room. He moved me to the second floor, close by. Like the first room, it was a spacious room with great amenities, designed for an extended stay. It looked so clean and new. The kitchenette area and bathroom were sparkling and spotless. I would say this is a great place to stay. I want to compliment William for his quick actions in making my stay much more comfortable. I am asthmatic and avoid smoke at all costs. He was polite, personable and professional and I really appreciate how well he handled my request. He was gracious and so accommodating and I could not be more grateful. Thank you William. I wish all good things for you !!

Bilik-bilik bersih dan selesa, dan sangat tenang. Sarapan pagi juga sangat baik. Kebanyakan hotel lain tidak mempunyai sarapan pagi biasa semasa wabak. Ini nampaknya baru mula memulihkan sarapan yang lebih kaya. Tempat letak kereta adalah percuma.

Benar-benar menyukai tempat itu sehingga ia datang ke penghujung mimpi ngeri yang dahsyat apabila saya pada asasnya tinggal di sana dan saya pergi untuk melanjutkan penginapan saya dan diberi kadar lebih kurang. $800 tambah. Terpaksa mandi ais sejuk selepas membiarkan ia berjalan selama sejam untuk panas yang tidak pernah berlaku. Tidak pernah menerima sebarang caj sampingan kembali. Dan akhir sekali... kenapa ada sesiapa yang berjalan di bilik saya sebelum waktu daftar keluar? Tak kisahlah check out... tapi awal gila. Saya akan terlupa tentang segala-galanya jika saya tidak diletakkan di jalan kerana harganya dinaikkan secara astronomi. Sheraton yang dihormati, bolehkah anda sekurang-kurangnya melepaskan perkara sampingan saya supaya saya boleh memikirkan sesuatu... tolong dan terima kasih

The hotel is new, clean and colourful. Nice to have hot chocolate drink upon check in. Coffee, tea, hot water, still water and sparkling water is available at lobby for self service 24/7. We had a nice morning walk to the nearby Revere Beach.

What a bunch of total muppets!! Don’t be lured into their cheap off-airport parking fiasco!! We returned from a long break in UK on Friday morning 5/5/23 expecting to pick up our car. They’d lost it! They’d lost the paperwork! Their employees and managers (if you could call them that) argued that we’d not parked with them because they had no record of our booking, even suggesting that we were liars or that we’d parked the car ourselves! Now, I must say that I was a bit dubious when we dropped the car off in a less than salubrious section of Revere, but they were cheaper than Preflight Parking and our budget was tight. So, after two hours arguing and getting fobbed off and lied to, our car was ‘found’ in the parking lot of the Rodeway Hotel with our return date,5/5 chalked on the windscreen . An open lot without CCTV coverage, I may say. But now, there’s another problem, they can’t find the key! It should have been with the hotel manager (on a board in her office) who was about as useful as a strand of spaghetti in a nail driving contest! The company called a locksmith who eventually opened the car; alarm blaring for fifteen minutes, and cut us a new key. So, seven hours after landing from a seven hour flight, we’re loading our bags into the car and a company employee turns up with our key and the paperwork. It was, according to him, ‘on the key storage board of the hotel, all the time!’ Yeah, well…. Look folks, my best advice to you is, no matter how hard up you are, don’t touch this bunch of clowns with a barge pole. Their customer service is crap, their shuttle bus shouldn’t be on the road, (at one point their elderly driver took his hands off the steering wheel to talk on his radio and cellphone at the same time) they’re rude and obnoxious and altogether, a very dubious bunch!

Four Points Wakefield MA has become my monthly go to hotel since June of 2022. I have made this my regular destination for work travel while staying in the Boston area for the week. This location is ideal for easy access to all major highways and my clients north and south of Boston. The main reason I keep coming back is because of their people, they are industry difference makers. Front Office Manager Ed, Steven, Mike, Alyssa in the restaurant and Nadia in Guest Services are some of the most exemplary staff I have ever encountered. Some of which have been come good friends. In walking distance to Four Points is Market Street, an upscale outdoor retail and dining masterpiece. Market Street has some of the best local restaurants in one place, to name a few of my regular favs...Davio's, Burton's and Legal C Bar. There is also an Apple Store if you in a tech pinch while on travel. I would highly recommend Four Points Wakefield for any short or longer term stay. It's has become my home away from home. Their new on-site gym will be ready soon, I can't wait! Keep up the great work Ed and Team you are all doing the right thing, thank you for making your Four Points a highly consistent and reliable place to stay. I look forward to seeing you all next week.

It was a lot better than I expected. Staff was friendly, breakfast was included, and the rooms were clean. I’d go there again, if I’m ever in the area.

Fast check in and out, clean facility, conveniently located near train station to get into and out of Boston. Choice of 3 restaurants with excellent choice of food and drink, all moderately priced. Free breakfast bar included with stay with good hot and cold food choices.