Hotel terbaik di Scotchtown

We stayed here for 32 days. The hotel is spotless, the front desk Elizabeth, Eileen, Alexis and the rest were fabulous. Nothing was a problem. We arrived two days early when we called they said they did not have a handicap room I was fine for the two days. The day we were to move into the handicap room for a month Elizabeth was off she came in to make sure that we were helped and all moved in. We have traveled all over and Hilton is our hotel of choice. We have had a few not so good but home 2Suites Middletown NY is the best I also had a problem with my seat on my walker was missing a screw I asked Elizabeth if their was a medical supply place near by. Gabe overheard and found one and said let me see. Gabe went somewhere came back with a screw and screwdriver and fixed my walker. They were like family. Everyone was fantastic.

Stayed at this hotel with wife and a 1 year old baby for 10 months from January to September, 2024 for work. We could not praise enough everything about this hotel. The hotel is 3-4 years old but kept pristine, all the public areas and all the rooms we stayed at were 100% well kept, everything was modern and comfortable. Every single staff at the hotel were top notch, hospitable and personal, very helpful on all occasions. If you ever needed anything, they will do everything they can to help out, I couldn't say enough about the staff members. 100% great experience, from hotel amenities like the pool to breakfast, absolutely the best Residence Inn we ever stayed at, and I've worked all over the country and stayed at countless Marriott and Hilton hotels.

Nice job

Newly renovated and clean. Good location with Starbucks and Buffalo wings within walking distance. Ample parking available.

Rooms are always nice and clean

We had our wedding after party at the late night bar in the lobby and had a blast. The staff had everything ready and set up for us and we’re very patient with our large (and rowdy) group. They made sure we were all taken care of and couldn’t have been more professional. Thank you to the staff and thank you to Kayla for helping us organize and plan it all!!

Nice place to stay.

We arrived very late in the evening with 6 tired adults and 6 exhausted children. The evening front desk employee “S” (I don’t want to put her full name) was an absolute angel. She was so incredibly friendly, gave us all the information we needed and loaded us up with some goodies. After an awful experience at another hotel the night before we were so grateful to be welcomed into the hotel by such a friendly person. Our rooms were spotless and beds were comfortable. We appreciated all of the surface areas in the room so our stuff wasn’t sitting on the floor. There were a ton of accessible outlets in the room so we could easily charge all of our electronics. And there were no nasty carpets in the rooms . Breakfast was good, no complaints. We were thoroughly impressed with this hotel especially for the price!

To me, a 5-star rating is highly unusual and means in all aspects, this business was outstanding. An exceptional value, this Holiday Inn Express exceeded all expectations. Clean room with everything working as it should. The blackout shade was close to the window meaning no light came in from the sides. The room and bathroom were spacious and well lit. The HVAC had a fan ON setting which I like for ”white noise” to sleep. The bathroom sink is raised so washing anything in it doesn't hurt my back by requiring me to bend. Breakfast choices were plentiful and delicious. Every staff member I encountered was gracious and/or helpful. I cannot wait to go back!

Rooms were clean and my bed didn't have any bugs, which gets 5 stars from me. Walls are a little thin, which is more of a problem with other patrons as opposed to the establishment itself. Not really sure what people have goin on at 4AM that isn't being in a coma. Didn't use the pool but it looked nice. It was on the smaller side, but at the end of the day I'm not going for the pool, so just having it there is a plus. Breakfast was top notch. Huge spread, and any place with a Belgian waffle maker is great. This place had two, big and mini waffles. Plus an automatic pancake maker. Pancakes were lackluster but the machine was cool to watch. The woman behind the counter that checked us in and out literally had a newborn with her and if that's not customer service, I don't really know what is. Would stay again.