Hotel terbaik di Shively

都挺不錯的

Very happy with this hotel. Bed and bedding were nice, bathroom was clean, all amenities worked as expected, breakfast was satisfactory. Did have a problem with our key card, but they replaced it immediately so not a big deal. Parking lot is kind of hard to enter (could use better signage) but ok once you get the hang of it. Area seemed safe and had several food options nearby. Would stay here again.

服務不太到位。房間非常舒適溫馨

Service was amazing! The hotel was so clean…like the cleanest one I’ve been to lately. All of the staff was so attentive and kind. I want to shout out specifically, Monique, the manager. She went above and beyond to make our stay comfortable. We will def be back when we travel to the Louisville area again. Also, the breakfasts were quite yummy with a variety of choices to fit all of our family diet needs.

Hotel was clean and staff did a great job accommodating our convention. Check in was quick, breakfast was good and had many options to choose from. The rooms were clean and updated. I would stay there again. Didn’t get a chance to enjoy the pool this trip.

Two nice outdoor seating areas, some covered great for larger groups to gather (like the youth sports team that used the larger area for dinner complete with Crockpots!) Spacious room, lots of storage and counter space; curtain divider between pullout sofa and bed area. Wouldn’t call this an actual suite because it’s all one room but it has been very thoughtfully designed Bathroom - great lighting, good water pressure, “barn door” type bathroom door doesn’t lock No hand soap at sink Kitchen area was surprisingly well equipped - sink, full sized refrigerator, dishwasher, microwave The property is well maintained and our room was very clean. Lobby/breakfast area is spacious with lots of seating. Breakfast offerings are all prepackaged, just heated on site, and arranged fairly well for many people to access at once. Attendant had some trouble keeping everything well stocked. When a couple of teams of teenaged boys are guests, breakfast quantities need to be adjusted. Indoor pool with a covered patio area adjacent. Overall, hotel has a modern look and feel, much like Hilton’s Tru brand but the rooms seem larger and don’t feel like a glorified “dorm” room like Tru. First time at a Home2 Suites and I would definitely choose this brand again but probably not this particular hotel simply because of the airport noise. Nothing bad about the property at all and I knew it was in the flight path when booked. I chose a lower floor room thinking it might help alleviate the noise issue but really not so much. (There is bowl of individually wrapped earplugs for the guests at the check in desk) Pluses - large, well designed rooms; nice outdoor spaces, one with a gas fire pit; modern look and feel without being too austere; shuttle van available on demand to take you anywhere within three miles of the hotel. All staff did their jobs well, very professional. Minuses - simply the location, though this would be good place to stay before an early morning flight.

This property is not recommended. Located in a sketchy area with numerous homeless on the street in front and even in the lobby when I checked in. There are a few restaurants within walking distance, but it was an uncomfortable walk from a safety standpoint even during daylight hours. VERY noisy from the road in front of the property, especially for a Monday night in my opinion. Loud music from cars, sirens, large trucks. Airplanes can be heard but not intrusive and the property is an airport location, so that is expected. I would choose even-numbered room if possible, facing the back of the property. Room was clean, but furniture was worn, torn and broken. No coffee maker in my room, even though there was coffee, cups, sugar and cream. Internet was not working or slow, even for light email. I didn't even try streaming. Fitness center was good. Variety of equipment and open 24 hours. Breakfast was buffet style with the standard bacon, eggs, potatoes, toast, yogurt, cereal. Including for Bonvoy Elite if you choose breakfast over points. Side note - mobile check-in defaults to points. Staff was indifferent during each of my three encounters - checking in, inquiring about breakfast and breakfast itself. Too many negatives for me to return.

PLEASE DO NOT STAY HERE!! Terrible is an understatement. Stayed with our Basketball teams for a tournament at the Expo Center. There are plenty of nice hotels next door, go there, save your time and don’t even give this location a second thought. Staff are all rude, disrespectful, and just plane LAZY. They are so lazy the employees park right in front of the door to the hotel so it makes it difficult to unload and to get through to the open parking. We were not allowed at all to access or use the tables in the lobby to feed 40+ girls during our whole entire stay, so we had to come up with other options which made it stressful on both the kids and parents. One of the only options we had, sadly, was to use our depressing and dirty rooms to eat both lunch and dinner. Rooms are disgusting. Very outdated, mold in showers, ticks found in beds and rooms, coffee pots in bathroom area (which had not been cleaned ever!!), vents that rattle and make noise all night, and even had an instance where one of the main outside doors to one of the rooms would just pop open for no reason and not close properly! (not safe at all!). When bringing up these issues we were told we were wrong and just got a whole lot of attitude with no resolution. One of the employees there (they were no name tags) that worked the front desk during the morning shift was out of control and rude. The employee threw a tantrum in front of our girls & coaches because she had to empty the trash in the lobby again. The employee threw all the trash on the floor and had another worker pick it up because that employee was tired of emptying it. Furthermore, this same employee was complaining about her job and how she wanted to quit. VERY unprofessional!! It did not get any better at the front desk at night either. The employee that was working some of the evenings/night shift was always on her cell phone, and once again was faced with attitude and rudeness when needing assistance. ALL staff that currently works there needs to be trained way better in customer etiquette. This location is definitely giving Ramada hotels a very bad name.

To give credit first our room was clean. Upon check in we had a 2 Queen room and a King room. We asked for them to be near each other. They were on opposite ends of the same floor. When we got to the 2 queen room it was a King room. A trip back to the front desk clerk to ask for a 2 queen room she said that room was supposed to be a queen room. She then gave us the room right next to our King room and said it probably had two beds... Not sure why we didn't get that one first. The room was clean with limited amenities. There were cosmetic flaws but the bed was clean and the TV worked. If you're a light sleeper the walls and door are thin. You hear everything next to you and in the hallway. This hotel is also in the flight path for the airport and next to a major road so you hear the noise from both all night. The breakfast had limited options that never changed (cereal, toast, coffee, juice, milk, some bananas/apples at times). Breakfast closes at 9 am and the worker is very prompt to come take everything away and shut the doors to the breakfast area even with guests still sitting in there. He never asked if we needed anything or if we wanted anything before he put it away. Our first night was priced right ($89) for what we got but our weekend nights were extremely overpriced ($150+) for the value. Even though this appears across the street from the Expo Center it is a 15-20+ minute walk to get to the Expo Center. Due to getting out late at night and rain we drove each day and paid to park. If you're going to drive and pay to park anyway I would recommend staying further away to have more options on hotels. Overall, it's clean and if you can get it for $89 it's ”You get what you pay for” but anything over that price it is not worth it.