I recently closed on some property in Evanston and needed a place to stay. I knew this hotel for years from the outside and was very happy with the room once I got in. It’s modern and clean and overall very nice. The only problem I had was the sheer size of the complex and the maze of hallways in order to find my room.
Telah tinggal berkali-kali. Mudah dan sesuai, terdapat sebuah pasar raya di sebelah outlet, dan sebuah restoran di tingkat bawah, sebuah restoran yang sangat Amerika, ia berbaloi untuk pengalaman.
It's a spacious hotel room with a living room featuring a sofa bed and another room with two queen-size beds. However, the living room area lacks sufficient lighting, making it somewhat dark. Although the room is generally clean, there are some housekeeping issues, such as a sticky kitchen table and missing utensils, plates, and bowls. The table is so unstable and should be replaced. Additionally, there is no detergent available for the dishwasher, and there is soap but no hand lotion. Despite these issues, the hotel is in a good location and has the potential to be excellent with some improvements in housekeeping.
Sangat Baik
107 ulasan
4.4/5
Harga bermula
RM 563
satu malam
Semak Ketersediaan
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The Gem Suites is a great place to stay in Evanston! Ideal for parents of NW students or if you are touring the university as it’s under a 10 min drive. Close to Loyola too and easy drive to Chicago. It’s only been open 2 months converted from an assisted living facility, which kind of makes sense when you see the layout. The vibe is a little odd, but it is very clean, you get a full apartment with washer/dryer kitchenette, and the staff went above and beyond. Breakfast was included and was amazing served across the street in the associated museum. Would definitely stay again!
Expectations are always low with a budget hotel, and this is a ”you get what you pay for” location. Positives: The room was clean, and included a refrigerator, iron and hairdryer. The TV had a selection of about 40 DIrecTV channels. The bed was comfortable. Parking was free and check-in was fairly straightforward. Negatives: The pillows were small and lumpy. Only one tiny travel-size bar of soap was provided. The biggest negative was the ”free breakfast” which was literally just coffee, toast, instant oatmeal and NOTHING else. The common area looked very run-down (particularly in comparison with the online photos) and I'm fairly certain that the ”business center” doesn't actually exist. In summary... If you're just looking for a cheap bed in the area and plan to make other arrangements for food (we strongly recommend the ”Las Fuentes” restaurant just a bit south on the same road), I suppose it's fine. Just keep your expectations in-check.
I stayed for a couple of days recently with my daughter for a college visit. The staff was very warm and professional. The food in the restaurant was good, and the pool and whirlpool amenities were excellent. I specifically want the world to know about the front desk staff. Marcus and Catherine were above and beyond professional and really helped to make our stay wonderful! We would go back in a heartbeat!
This hotel is in a good location in Evanston and would be nice if it were accessible. There are two sets of stairs to get inside, and the lift was out of order. There was merely a sign that stated “Out of order. We apologize for the inconvenience.” My friend is a wheelchair-user and could only gain access to the hotel by going up and down an incredibly steep ramp in the parking garage meant for cars — not people. We informed the front desk and asked for another entrance and exit and were told the unsafe parking garage ramp for cars is the only way in and out that avoids stairs besides the lift. They told us the lift has been out of order for “a few days” and they only called an engineer once we told them about it. This is unacceptable — completely inaccessible hotel and fixing the lift clearly was not their priority. Also, one of the hotel staff was not helpful when we asked for assistance with our bags (we are both disabled and cannot carry them). She simply brushed us off and told us to ask security (there was no security person to help). This hotel really needs to improve their accessibility and disability practices as they are excluding a large percentage of the population and as a result, losing customers.
This motel has been here for many decades and from the outside you'd be put off. When debating driving the 200 miles back home at night, or spending $250+ for a local hotel, I decided to give this place a try for $70. I only hoped it was clean & safe enough to actually sleep in. I was honesty surprised by how modern & clean was the room. Yes, the room was tiny, the towels were scratchy, sheets were not thread count, pillows not feathered, and I would not take a black light to a motel that has only one-bed rooms, but for the price and comfort I would stay here again. I've given the place 4 stars based on the type of motel. Sadly I've paid a lot more to stay in places a lot less nice. Note: Try and get a second floor room, to avoid the noise from entry doors and windows at sidewalk level.
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