Hotel terbaik di Smyrna

Nice room with amenities. Full kitchen. Full size fridge and plenty of room to put items unlike the small mini fridge of other hotels. Breakfast was good and a great start to the day. I liked the idea of parking and close entry to the room. Would definitely stay again if I am in the area.

Loved this place only wish it were not so expensive so we could stay more often!

美國的酒店即使相同品牌也是千店千麪。 首先這家不在機場範圍內，要有車，不堵車半小時車程。 早餐，房間都中規中矩，有車外出購物，吃飯都在10分鐘範圍內。

都非常好，就是樓板太薄，樓上動靜太大就很明顯

Horrible horrible experience and that was just trying to deal with getting a single nights stay after driving for hours and desperately needed a nights sleep! Rude employees from two different locations within this tiny area of multiple extended stays! Got told that “it should not have booked me a room online because they had none” not one time did I get an apology or the tiniest bit of concern or better explanation at all. So we just had to leave and figure out something else! Now here’s the best part: I still got charged for the stay and I can’t get in touch with anyone that will even attempt to deal with it for me!! I am just appalled at how downright rude people can be yet work in the customer service industry…I totally can relate and get it when someone is having a rough day, or hell rough year but why in the world take anything out on innocent people that literally are being as polite as they can be with you and have done nothing wrong. I’m trying my best to stay positive and not let this experience ruin the whole brand/company for me but I am pretty much ready to spread the word to anyone and everyone that will listen on all of my social network pages, my friends and family and even strangers on the street! The fact that I had to deal with such an uncomfortable/rude experience from not one but two different people at separate locations within miles of each other is just crazy if you ask me….and definitely not somewhere I ever would consider staying again if that’s how they treat potential customers.

I stand at the hotel on Thursday July 6th. The gentleman on the afternoon shift was very professional and very nice. I’ve stand there three other times and he’s always been the same, professional and nice. ⭐️⭐️⭐️⭐️⭐️

The front desk greeted me nicely. It was a nice man with glasses. it was a smooth check in. The room wasn't that bad as i had only stayed for 2 nights. The nice young lady housekeeper was nice enough to provide me clean towels when i asked for them. i think she said her name is Kim. All in all, it was a good experience. i was able to walk to Truist Park and back with no problems.

Carlos was absolutely amazing at the front desk! Please give this man a raise! I will definitely be back!!!!!!!!!! From check in to check out my experience was amazing!!!!!!!!!!!!!!!!thanks so much for your loyalty Carlos!!!!!!!!!!!!!!

Where can I can begin. 1. I contacted the front desk to let them know my guest was arriving before we were. They stated in a matter-of-fact tone to go through a few different hoops outside of the norm. My wife ended up calling to clear the confusion and the employee instantly handed the call to a manager. My wife apologized several times and resolve it quickly. We ended up adding the guest to the check in list and it was fine. They proceeded to give our family a hard time at check in. Our guest did not have any issues at all during her whole stay. 2. There was a red salamander that came up through the pipes of the 6th floor of the tub shower. The tub was missing it's tub cap. My son was excited to see it and name it, Izzo, stayed with us rent free for 2 days. 3. When we all left in the morning to explore Atlanta, there housekeeping or other staff would open the door and prop it open with the deadbolt. On the second night I called the front desk to inform them that this is not a coincidence. A one night reservation date sure, but I had again asked the front desk to combine our 2 reservations so we wouldn't have to change rooms. They left the door open 2 days in a row, the most unprofessional and a violation of security. 4. On the second evening, we got take out and ate dinner in the lobby with our guest, and the front desk continually gave us glaring eyes while we picked up after our children and threw away all the trash and wiped down the table. They starred we took the back way back to the elevators. 5. On the day of checkout we got a wake up call at 5am with we did not request it. My family and I will not stay at this hotel again. The front desk staff, management, and housekeeping did not do what they were supposed to do to make their guests feel welcomed and secure. I would give it 0 stars if I could.