Hotel terbaik di Southfield

I needed some additional information because I was in town for a wedding and needed help and support. The staff was so gracious to help me find a barber and help me understand other additional things like restaurants.

The service was good. The staff were friendly. The room was comfortable. A nice stay at the hotel.

Loved my time here will definitely recommend to family an friends

We stayed here last month while visiting family in the area. Normally we’d stay with them, but with Covid 19 we felt more comfortable staying in a large hotel chain which I’d been hearing had enhanced cleaning and sanitizing. When we pulled up, we noticed a sign on the exterior door to the lobby that stated something to the effect of “masks required in all common areas of the hotel. Any violations could result in eviction”. Good. This is what we were looking for. It went downhill from there. After checking in, we went up to our room. Elevator door opens and there stands a group of people, none of them wearing masks. Our room appeared clean enough. There was a bit of an odor which I attributed to the cleaning/sanitizing. When I went back out to the car there was another person standing in the lobby on the phone with no mask on and the guy at the desk wasn’t doing anything about it. So much for enforcement of the rules. The next day I showered and noticed very little shampoo in the provided shampoo tube. I think that the cleaning crew didn’t replace all of the toiletries from the last guest. Gross. I asked the front desk about it and they assured me more cleaning was going on but could not give me specifics. We also found trash (photos attached) from a previous guest in two spots in the room so the thorough cleaning is bunk. The cleaning crew were also standing around the hallways talking to each other (with guests walking by!) without masks on. Loud guests in the hallways until late at night as well. Overall just a terrible experience. Would not recommend or stay here again and I’ve had numerous great experiences with the Springhill Suites chain and Marriott properties in general.

it was a very nice hotel staff was wonderful i definitely will be back i loved it

We had a large family event and needed a hotel close to the different venues. This hotel checked all the boxes. It was under renovation. Never heard any of it. Upon walking in, we were greeted by a very friendly and professional hostess. All the staff were polite, kind, friendly, and acknowledged anyone that walked by. The room was immense for a 2 Queen bed suite. Ample room if you needed a desk for business. More amenities were offered here than a higher priced hotel in another city of a different chain. Make- up remover sheets! There were ample snacks and light, packaged meals to purchase in the lobby at a very reasonable price. Breakfast was typical of any included breakfast in a hotel. More was offered here than the pricier hotel mentioned previously and it was a separate charge. Construction will be done in June 2024. If in the area, use this hotel!

Pros: -Friendly and knowledgeable staff -New facility, modern design and layout, new bedding, towels, everything. -Well lit, business neighbor, convenient access to M-10 Cons: -No way to turn AC/Heat fan to ”on”, bring your own noise maker -8 Pillows are 8 different levels of complete mush, bring your own pillow if you like firm.

Check in was smooth and simple. Very kind staff!!! The store is stocked full with anything you may need during your stay. The staff was willing to accompany any needs we had. I’m beyond pleased and would stay again.