Hotel terbaik di St. Tammany Parish

First off, the property is very clean and presentable. They obviously care about appearances. Secondly, Nicole is the best! She was very professional and courteous and explained everything in great detail. She was also very helpful in providing anything that was needed for the stay. The rooms are clean and comfortable. The showers are spacious and the water pressure is second to none. Beds and pillows are as comfortable as can be. Literally could not ask for a better place to stay. I’ll be sure to return when I’m ever in the area again. Top notch!!

This hotel is off the main ***** on the Home Depot side of the highway. It is setback from the road and feels relatively private. As others have said in their reviews, the staff is friendly. The downside with this hotel is it needs to be renovated: carpeting needs to be replaced; they are running dehumidifiers on some floors 24/7; rooms phones don’t work; room doors are not secure on frame; and back door to enter building doesn’t lock (🥹). There is also a sense that several of the guests are walk-ins who appear to be going through some stuff. I didn’t feel very safe. Will not return to this hotel.

If I could rate this hotel a zero, I would. The room we were given was disgusting. The floor was sticky, the bedside table was sticky, there was candy wrappers in one of the beds, candy wrappers and dirt on the bathroom floor, and the door knob for the bathroom floor was falling off. Since it was 2am (late flight arrival), we decided to deal with it in the morning. The next morning I requested to change rooms. We room we were given was on the first floor instead of the second floor. I was told they were giving us an upgrade and waiving the upgrade fee. I looked at the room and it was the exact same kind of room. I asked what was the ”upgrade.” Management responded that since they don't have an elevator, first floor rooms are more expensive for the convenience of not having to use the stairs. Except I had already carried our luggage up the stairs the night before and check in and then back down the stairs when we moved rooms. So really, no convenience or upgrade was actually afford to us. We were simply paying the same price for the same kind of room. That night when we returned to the room and went to shower, we noticed the shower curtain was moldy. So the next morning we got a new shower curtain from management. Later that week, the one day we requested (via the door hanger) for our room to be serviced, it was not. When I checked out, I asked to be refunded for one night, of our 8 night stay, to be refunded for the inconveniences. Management refused stating they had accommodated us. I have called customer service for Best Western corporate, and they will not do anything either. I travel frequently for work and this is the worst experience at a hotel I have had. I know this is not reflective of the experience at all Best Western properties. However, those we were there visiting, we told them to never let any guests stay at that hotel.

The hotel is in a great location and very clean. The staff is very friendly.

This hotel was okay. Pretty dirty. But staff good. Hot tub doesn’t work. And laundry is broken

It's an average hotel. They double charged me for breakfast. My reservation included breakfast for 2, and then when I ate breakfast they added it to the bill. Be careful.