Temukan Penginapan Anda di Westford

Great clean place with very nice helpful staff. The location is perfect…close to restaurants and shopping.

Great hotel with great value for your money. The location is very close to the highway in route to Boston. The rooms are nice and clean and the amenities are great. All in all a great stay for a families of five.

Clean, modern, spacious room. I put up visiting family here using comp points. Place is upscale. Beautiful lobby. No complimentary breakfast. No friendly greetings from staff either, except one person did say good morning on their second day. Family rated it 4 out of 5. I had to go through Trip Advisor to give more than the Thumbs Up (no Thumbs Down offered). When I use Hilton, you really know they appreciate your patronage.

Definitely enjoyed our visit to the area. The hotel was clean and the rooms were excellent. Our room seemed to be updated and very comfortable. The room had a full size bed with a small coffee bar area. The bed was super comfortable and the pillows provided for a couple of nights of good rest. Every morning we woke up and were able to get a good breakfast to start our mornings off. The hotel has a swimming pool which we did not have the time to use but the workout facility was small but ample enough to get a decent workout. A major plus was the fact they had a charging station which we were able to use to charge our vehicle. If we are ever back in the area I would definitely stay here again. The amenities plus the price makes this a good deal.

On March 19, my sons and I pulled off a wonderful, surprise 75th birthday dinner party for 26 at The Groton Inn, with friends and relatives flying in from as far away as Seattle and Charleston, SC. It was 5 star in every aspect. Everyone raved about the quality of food. I tasted all three hors d'oeuvres and loved them all. Even our 3 and 6 year old grandchildren ate them! Several told me how much they loved the short ribs. Utterly delightful and like nothing I had tasted before! Those choosing the chicken entree found it delicious, as did those with the vegetarian linguini choice. The steak was very tasty and exceedingly tender for a NY *****. The corn bisque was devine. The arugula salad light and a perfect transition to the main course. Portions were huge. I was afraid, in advance, of noise and distraction by servers between courses, but not once did I hear the sound of a dish clanging against another! It was a 5 star service. Our grandchildren were taken care of perfectly, as if they were tiny adults. They felt like it and consequently behaved as well. The cake presentation was fabulous, with lights dimmed and expertly timed! And the ”service captain” divided the remaining cake in thirds and boxed it so that it was more manageable to take home. So delicious! Dolce Amor, the local Sicilian baker, is incredible!!!!! And I have traveled to 40+ countries and lived in France and NYC where food is fantastic. The Groton Hill punched every possible ”ticket.” But the captain went over the top with her service, offering to take my coat moments after I walked in to the SURPRISE greeting. Such a perfect gesture and an unscripted one! She also looked after those of us lingering with hotel guests, even getting us cups of water. She was simply great. I know the staff was weary, but she never stopped. The room was so beautifully set - flowers and placecards - oh I was so pleased. But guests commented to me as well on such details. They also loved their sleeping rooms, specious, comfortable and quiet. And the Front Desk was an accomplice in the crime of the SURPRISE. They held ”props” for my son from CA and he even dressed in costume in their midst. They ensured all guests had their welcome bags, carefully segregating the two for the grandchildren. Everyone was thrilled and seemingly very happy having attended. The morning after, my husband and I were there at 7 for early risers, headed to the airport or home by car, for a lovely and bountiful buffet breakfast. Compliments streamed. I never heard a single complaint, if there was one. I am so grateful to The Groton Inn for orchestrating such a fun and memorable event, beginning with Eleanor and the Sales Staff for their advice each step along the way. Nancy

The hotel is nice enough for a Courtyard (or Residence?? Very generic so I can’t even remember which is said. It has a good enough breakfast spread; good enough (nothing amazing but better than your average hotel continental breakfast) that I didn’t bother venturing to W Concord for breakfast which saved some time. However, there is a lot of room noise (thin walls), and they don’t offer rooms w 2 beds (king + sofa bed is the best option if you want 2 beds but what adult wants to sleep on a sofa bed?). Also, there are no extra amenities in the room - like, not even a plastic cup to get a drink of water, or a plastic bag for laundry. Very sterile. All that said, the biggest issue is the front desk - the check in was slow and the woman working was not friendly or helpful. I actually reminded her that her job was one of hospitality - she was awful. Chelsea, at the little lobby bar, was very nice but she seems to be a one woman show and the bar is advertised as being open before she’s able to even arrive for her shift, and advertised as being open later than she can stay. Not cool on management’s part - it sets guests up for frustration and puts Chelsea in a bad spot.

地点需要有車，安靜，去周边有不少可看的

We had a conference at this hotel and booked here as the pic on the website showing it’s a nice hotel, but I should also read the reviews. The hotel is terrible, dated, smells and not friendly staff. The bed room only has one exposed power plug you can use to charge your stuff. I had laptop, iPad, iPhone and I watch and I was charging couple in the bathroom. The rest of power were behind the bed or the tv stand very hard to read to. The TV in my room did not work, I called the front desk and they told to use the switch in the room entrance but still did not work. They told me to come down and get new remote. What a customer service. The bathroom towels are small and not good for drying someone after shower. The breakfast buffet is lame for what you pay. $19 plus plus. No coffee in the room, no ice bucket, no laundry bag. I saw basic stuff missing at this hotel, I had to say it was beyond poor. For sure I will never stay here or even recommend it. When I told the front desk lady about the power outlet and the TV she talk to the manger in a very not friendly way aka rude. I thought it was only me, all my colleagues were not happy about their stay here. Next time I will let the event organizers not select venue like this or I will not invest in an event hosted by this type of venue.