I am a Hilton diamond member and was a bit shocked by the lack of acknowledgement here. Parking is bad - most spots seem taken by customers of the Chik-fil-a that seemingly shares the parking area. Diamond member parking is very limited considering there are 2 Hilton hotels on this property. Breakfast is atrocious. French toast sticks that are so dry they break apart when you try to pick them up. Omelettes so overcooked they are stuck to the bottom of the pan. Light roast or decaf coffee - why no dark roast? I thought ok I will just grab a breakfast to go from the Hampton inn desk but the bagel was so stale it was like a rock. I informed the front desk and got the reply “oh really” with no promise to even talk to food staff. The room is nice, clean and quiet (on top floor) but the shared elevators (there are 3) seem to sit still on the first floor and only one moves to transport guests. Not ideal when the Hampton inn is crammed full with high school students on some sort of “see Boston” tour. Will look for elsewhere next trip.
We were added last minute to a family trip. Us being a large group, we recieved great service and Breakfast was really good. The whole family enjoyed. The hotel was able to handle family groups as well as single couples. We enjoyed our stay. Will definitely return.
This hotel is really set up for single people doing business. Only Queen sized beds. Noisy HVAC. Expensive for what you get. I can't really recommend this for families. Go an extra 2 miles for better choices.
Sangat Baik
108 ulasan
4.4/5
Harga bermula
RM 569
satu malam
Semak Ketersediaan
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I would rate this hotel very highly. The staff was great, very helpful and polite. Hotel very clean inside and out. Room was great, very comfortable. Only complaint was the maid service as our room was not made up until almost 2:30 in the afternoon which was inconvenient because we had a wedding to go to early that evening.
Hotel muito bem decorado, restaurante muito bom disponível dentro do hotel. Quartos amplos e muito confortáveis. Café da manhã com muitas opções de com atendentes muito simpáticos e prestativos. Recomendo!
I want to say that if ”No” stars should be an option. This place is HORRIBLE AND THE STAFF NEEDS TO BE SUPPORTED BETTER. First off we check in at 8pm on 6/13/2023 and we first complained that the room smelled like it was smoked out and had mold. There was nothing we could do that late at night. The manager Denis Villas told her staff to say she wasn't available for complaints for 3 days and she avoided us. By Friday morning when we checked out and decided to venture to Connecticut because the area was booked for graduations. Ashley told us we would be reimbursed for unused days and she would let Denis know that our room was even supposed to be booked because of the extent of the damage to the room. NO working microwave and only 1 eye on the 2-eye stove was working. The freezer was barely working along with the fridge and the bathroom floor was soaking wet from the shower and most of the floor felt unstable. The carpet was damp and smelly with some sticky material. I had to buy cleaning supplies to clean this room. We tried working with them we were stuck there and nothing was done. There wasn't a maintenance personnel available at all we were told. I have called customer relations to no avail and we were told that since we booked on their site and paid in advance we didn't qualify for a refund. This place is a SCAM! Stay away from this place I have stayed at other extended stays and moving forward this company will never see a red cent from me again. What a scam of a policy and lying staff members. It was only 2 workers (brand new to the company) who were honest enough tell the truth. Ashley was nothing but a lying junkie claiming her system was down for check-outs and that Denis wasn't available and we were told by the honest gentleman working there that Denis was right there in the office. They don't have any seating on the grounds and pool was cemented over and you will get locked out just to go out for air from the ”so-called” pool area. Stained sheets and dirty laundry machines this place is unreal.
Very cozy and welcoming. Only 15 minutes away from Boston would recommend to anyone that can't afford the more pricey hotels closer to Boston. My family and I would spend another weekend here
This hotel is exceptionally clean and comfortable. Staff is very friendly and articulate with a great sense of humor. The included breakfast was outstanding! The property is conveniently located within walking distance to a shopping plaza plaza with a 99 restaurant. I had late night snacks and a couple glasses of wine there and very much enjoyed my conversation with bartender Peter. If you go, I recommend sitting at the bar so that you can chat with bartender Peter..
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