Temukan Penginapan Anda di Thuy Bieu

We came here with our 2 kids, also based on previous good reviews. Unfortunately, we were disappointed with reality. The road to get here is already, let's say, adventurous, but ok, we knew it isn't at the city centre (our taxi driver asked us to tip him more because the road is so bad and he needs a lot of time to get back... From the centre of Hue it's about 30 minutes, and around 150K Dong/6€/6$). The buildings look nice enough and newish, but the grounds look unfinished, with a lot of stuff lying around, mostly dead organic material and fallen fruit. It comes across like someone had started tending to things, but stopped half way through. The people are friendly, we've experienced nothing else in Vietnam, but there's a bit of professionalism missing all across. The room itself was nicely styled and clean, the bed (very) hard, and we found no safe. We've only had breakfast here, no buffet as there weren't enough guests apparently, which was definitely not the best we've had during our trip around Vietnam. Overall we wouldn't come here again, but would probably take a hotel located more centrally, especially for a short stay, as from here, you'll not be able to experience Hue that easily.

Unfortunately this hotel was a bit of a disappointment in most areas. It’s a beautiful setting by the river but the location isn’t ideal, being at least 5km away from places of interest. This made ordering Grab taxis difficult as they’d never come out to collect us this far away from the centre of Hue. The room itself wasn’t as clean as we’d have liked and there was always a number of creepy crawlies in the room with us. (To be fair they did warn us about this) The hotel did have a beautiful swimming pool although this was unfortunately closed for two of the three days that we stayed here for. Lastly the cost for staying here is a little cheeky. We’ve been in Vietnam now for almost 4 months and in that time we’ve stayed at many different hotels. This has probably been the worst one, yet it was the one that cost us the most money per night. All of the others have been nicer hotels offering so much more. I’d like to end with some positives. Firstly we couldn’t fault the customer service, all of the staff have been super friendly to us. Also, the breakfast was very tasty here, giving us a good start for each day we stayed. Looking for a quiet peaceful time? Then this hotel will work fine for you. However, if you’re planning on doing some sight seeing and socialising, pick somewhere closer to the centre.

Cuối tuần rực rỡ bên Hachi cùng bạn bè. Một Hachi rất bình yên, xa khu phố thị ồn ào, không khí trong lành với những vườn bưởi rung rinh. Rất đáng để tận hưởng với không gian ở nơi này và nhân viên rất xinh và chu đáo. Và phòng rất thoáng đãng không bị bí.

I'd like to start by saying that the staff at the resort are wonderful people and it hurts me to write such a negative review as I don't want to impact them. That being said I think it would be irresponsible of me not to let other people know that what they are seeing being advertised on this resorts website along with Expedia, Agoda, Booking etc...is not accurate. This was once a beautiful place but that is a time gone past, as you will notice the pictures and amazing reviews are mainly from 2019 and older. Upon arriving it feels like it's an abandoned place, with very few guests, limited amenities are available, the main pool is not sanitary and I would say not safe to swim in. Everything is overgrown, the beautiful water fountains that I'm sure once welcomed guests are absent and overall it seems as if time has stood still. The rooms were one of the few highlights as the interior were fairly nice and clean. I think what is particularly unacceptable is that they are advertising as if they are a 5 star resort and spa, charging guests some of the higher end pricing for hotels in Hue when they are clearly not anymore. Today this should be a backpackers hangout priced at $25 a night and this would be a great deal, you get what you pay for and that would be fair (I am a backpacker as well). We decided to not even stay a night, checked out and paid for the one night that we didn't use so we could go into Hue and booked a beautiful high end hotel for $30 a night less than what Sankofa charged us. I wish them all the best and hope that ownership is able to invest what is needed to bring this once beautiful place back up to what it deserves to be but until then BUYER BEWARE.