Temukan Penginapan Anda di Sandton

The Residency is my stay of choice in Sandhurst/Sandton, this is my 8th stay perhaps more, the same price as a suite in a 4 star hotel, but three times the size and doubly comfortable, with proper kitchen and all facilities you'd expect from a 5 star establishment. The elegance of The Residency apart from its location is its low key helpful personnel, obliging, attentive and kind always helpful, rooms are spotlessly clean and designed in good taste. Unlike other similar locales in the neighborhood, there is no noise, no smells of others cooking. And no unnecessary buzz of activity or doors opening or closing. A blip in the TV reception was rectified within minutes at 22.00 hours in the evening. A very well run establishment, consistent, clean and elegant.

We checked into this hotel for 2 nights. Our stay was very comfortable. All staff were extra friendly and helpful. We enjoyed a lovely dinner that was freshly prepared and very good value for money. I can highly recommend this hotel for a stay just outside the city.

The hotel is really lovely. It’s peaceful, calming & relaxing. It doesn’t feel like you in the city. The only downside is that I had requested for the hotel to assist in doing something special for my loved one’s birthday & I was told it’s an additional fee whereas I’ve been to many highly rated hotels before & we’ve never been asked to pay extra for these things.

Excellant hotel. Excellant place to stay. So affordable, and compared to similar / surrounding hotels in the area the value for money is incredible. The rooms are big enough to walk around all the furniture and not bump into anything at all. There is a desk and chair big enough to put a laptop on and actually work at or do your makeup on. The bed is firm and the linens are soft and clean always. The windows are huge and actually open really far which I love. There are even smoking rooms which I love love love!! My favourite part is probably the room divider between the bed and bathroom which is automated to go up and down at the flick of a button. It makes me sooo happy!! Lol. Then theres the pool and the outside area where you can lounge, eat, chill and swim. I haven't found a downside so far and for someone as critical as me that's a big big deal.

This is a very nice, business-style hotel in Sandton, an upmarket area of Johannesburg. Only stayed one night but mostly positive experience. Clean rooms, all the facilities you’d expect and easy to get to the local mall and Nelson Mandela Square on the free shuttle bus. Would have given a 5 but the check-in process was chaotic. 9 of us staying booked a year ago and they seemed to be allocating our rooms there and then. 5 rooms in different parts of the hotel was disappointing. Also the shower being a window to the rest of the room so your Co-occupants can see you showering was interesting and ridiculous that this was allocated to our two chicken aged 20 and 17. No smiles or friendliness from the reception staff sorting this and it took a long time to check us in.

Where does one start? Well, from the beginning of making my reservation I had some problems. I called a couple of times and got cut off. Eventually, I got through only to speak to 4 different people. Got cut off again. This time, I called back. The GM answered the phone. Finally got helped. However, I got the excuse of problems with the phone line.. Upon arrival at 16:30, I was told the rooms were not ready. Only after I told them I give them 10 minutes or else I will go somewhere else. The room all of a sudden became available! Upon getting to the room, the roomsafe was locked. Called to ask to come and open it and also for an ironing board. Now, this is where the 4 star service really started. Waited 15 minutes, nothing. Called again and told the reception I'm in a rush and need the safe and iron board to come as I will be late. Again, I waited 10 minutes. While I was about to take a shower, my door opened. NO knock on the door just opened.. What is this? The staff just walked into the room without saying anything. Towels for my room? I did not ask for it. Wrong room. After almost 25 minutes at last, someone showed up only to tell me the battery needs to be changed? That is no rocket science. I already told them this over the phone. They will come back later. Got the iron.. but the status it was in was not what you would expect from a four star hotel. Ask to speak to the GM. Reply from the reception was she is not able to take your call she is aware of the issue, and you can mail her. Well, GM gives this reply. You, as the GM, get someone in charge to speak to your guest. As a paying guest, it is your responsibility to make sure your guest is happy, GM!!!! Saturday morning at 4:30 car alarm was going of in the car park. Nothing was done about it. Had to call done to reception to ask them to go have a look. Told them we will check out as the hotels are not up to standard. Response was I need to speak to the assistant GM. Wow, now they have an assistant GM available on duty? We decided to stay as we only had 2 days. Gone out for shopping. Got back. Both elevators were not working. We had to go through the kitchen,back of house, to get to our rooms. Another couple also had the same problems. This is by far the worst CITY lodge I have stayed in ever. Until now, message or email from the GM or assistant GM to apologise for the inconvenience and bad experience over the 2 days will I stay here again never. Will I recommend anyone to stay here? HELL NO. Stay away far, far away. Take your business over the road,pay a bit extra, and don't get all the drama and stress. The GM needs to get some training in how to deal with guest problems. Managers also. Do tell me no problems. It was no problem. I will not be righting this review. I will take it one step further and also be contacting the head office

We stayed here for a week in mid-October as part of a large group on a cricket tour. It’s very central with excellent sporting facilities and it suited the group perfectly. The staff throughout the resort also went above and beyond to help. The reason for the 4 stars is that, for a place that is very sport-orientated, the hotel gym and swimming pool were very disappointing! There is definitely room in the grounds for a decent sized pool - can’t really understand why it’s missing? All in all though, a great stay!

The stay at Marion's Lodge was extremely pleasant: well-equipped room, extremely friendly, helpful staff. The property is very attractively designed and located in a very quiet area. Nevertheless, easy to reach from the airport or 20 minutes by Uber to the city centre. Highly recommended!