Hotel 3 Bintang di Clayton

Great location, clean room, nice breakfast, and very friendly staff!

Dengan penginapan di Seven Gables, St. Louis West, a Tribute Portfolio Hotel di St. Louis (Clayton), anda akan berada dalam lingkungan 5 minit memandu dari Universiti Washington di St. Louis dan Taman Hutan. Hotel mesra keluarga ini berada 13.7 km dari St. Louis Union Station dan 14.2 km dari Enterprise Center.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Kemudahan tambahan di hotel ini termasuklah perkhidmatan rencam, perkhidmatan perkahwinan dan pendiangan di lobi.Dapatkan santapan anda di Se7en Restaurant, sebuah restoran di mana anda boleh menikmati minuman di bar/ruang istirahat, menikmati pemandangan taman serta juga menjamu selera di kawasan terbuka. Anda juga boleh memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan pada hari-hari tertentu.Kemudahan yang ditampilkan adalah termasuk stesen komputer, daftar keluar ekspres dan surat khabar percuma di lobi. Hotel ini mempunyai 2 bilik mesyuarat yang tersedia untuk acara. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Inaplah di salah satu daripada 32 bilik tamu yang menampilkan Televisyen LED. Katil tilam berlapik anda disediakan dengan cadar kapas Mesir. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.

I stayed here four night while on a business trip. The hotel is impeccably clean, the rooms updated, the fitness room was well equipped. The breakfast area is large and stocked with everything you could imagine. They even had breakfast to go bags that I saw multiple families taking advantage of for their young children. When I checked out I told the front desk that this is one of the best hotels I have stayed at, and that I travel monthly for business. Little did I know my interaction with them wasn’t over yet. I realized going through security at the airport that I left the sweatshirt I planned to wear hanging in the closet of my hotel room. I called and asked if I could pay to have it shipped to my home. While I had plenty of time before my flight, I didn’t have enough time to go back and forth to the hotel. They not only retrieved my sweatshirt from my room, but the general manager brought it to me at the airport before my flight. He wouldn’t accept my tip. When insisted, he said he would give it to the housekeeping staff. What great service, and what a great manager. Look no further if you need a place to stay in the Clayton, MO area.

This place is relatively new at under 18 months, yet when you arrive at the hotel you see the shattered panes of glass that greet you at the front door, a sidewalk full of cigarette butts and trash on the steps. Then when you get your room or should I say rooms, the fun just begins. I say rooms because there are so many defective issues with them. For example: bedside lighting and window blinds which don't work/defective, AC which doesn't operate unless you're in the room, strong sewer smelling stench coming from the bathroom plumbing and poorly executed housekeeping which left fingerprints, dust and food crumbs on the furniture from the previous guest.

Daniel Simpkens and Harvey were so kind and courteous at the valet station. Matthew treated us like royalty in the dining room. The smoked salmon club was so good. We indulged in a delicious bottle of red and topped of the night with some scrumptious sorbet. Front desk was pleasant and efficient. We loved our stay in a stylish setting.

Pros: The room was beautiful, modern and very well appointed . Housekeeping was seamless . Breakfast buffet was absolutely delicious and had something for everyone . Staff at breakfast were accommodating and provided excellent service . The Cigar Club was outstanding . Ambiance , service and drinks were unique and very enjoyable . Lobby was very beautiful in an old school kind of way. Lovely hotel. Cons: front desk staff needs better training . Upon arrival we sat there for about 10 minutes being simply ignored by two front desk staff members who were helping someone . I understand perfectly they were busy but least a greeting would have been nice , or one of the two staffers attending to us while the other one helped the other guest . Once they helped us, they were polite, but not overly welcoming . Through the fine resorts and hotels programs we didn’t get the automatic upgrade or the welcome amenity that we should have received . Upon check out we had to call someone because the two front desk staff members available were in the back room chatting and laughing loudly but no one attending to the front desk. Towels, please replace them or at least bleach them . They all had seen better days. The smaller towels were in better shape and you could see the contrast with the large older looking towels . These details matter a lot at a hotel like this. Overall it was a nice stay but at times didn’t seem to match other stays at other Ritz Carlton properties we’ve stayed at in terms of attention to detail or level of service provided by the front desk.