Hotel 3 Bintang di Cleator

I'd read the Tripadvisor reviews before we went and they're pretty accurate. The building is very run down but could be stunning in the right hands. The room was spacious but dated. The ensuite looked as though it was from the 80s but was useable although there was quite a lot of dust on skirting boards, lamps, etc and a cork from a bottle left on the bedroom floor. We stayed for two nights. On the first evening, the food was excellent. On day two, the breakfast was disappointing as the hash brown was soggy and the toast hadn't been toasted long enough to give it any colour. On the second evening, our dinner was disappointing, but breakfast on the second morning was excellent with crispy hash browns and properly cooked toast. I can only assume they have two chefs, one of whom is very frugal with the gas/electricity. On the first evening, we were served mainly by Alana. She was excellent. Once she'd served us drinks she regularly checked whether we wanted another and remembered what we were drinking. She was polite and attentive with all the guests as was her colleague. Unfortunately, she and that colleague were not working on our second evening when there were long waits at the bar when the staff on duty were sitting on a settee in the reception area, oblivious to the growing queue of impatient guests. I had to request a steak knife when my steak arrived which seemed to surprise the person serving and I heard the guest at the next table asking the same server for a steak knife for her steak about ten minutes after my request. The sandwiches on arrival were a piece of meat on bread - no salad. The soup was tasty and warm, but not hot. However, on the day we requested a packed lunch, we were offered salad in the sandwiches which was appreciated. The packed lunches on day two comprised a bag of crisps, sandwiches and a pack of two biscuits. A drink would have been appreciated. Would I go again? Yes. We went on an all inclusive deal. It was certainly value for money and verged on entertaining at times.