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Apparthotel Privilodges Carre de Jaude
4.1/552 Ulasan

Apparthotel Privilodges Carre de Jaude

Clermont-Ferrand|0.65km dari pusat bandar
Je suis descendue dans cet hôtel et j’avais bon espoir car tout semblait simple: resa ok, parking à côté ok, proximité du lieu de travail ok. Mais…car oui, il y a un mais. Personnel d’accueil surchargé et préférant s’occuper d’un groupe plutôt que d’une personne seule. L’odeur en entrant dans la chambre est immonde. 28 degrés dans la chambre et pas de climatisation ou aération -> j’ai contacté la réception et il m’a été répondu que l’hôtel n’a pas de climatisation car il a un eco label et que je n’ai qu’à ouvrir la fenêtre. Il m’est dit qu’il y a une tour de ventilation dans le placard. Là je rigole et ironise: ecolabel mais l’électricité pour le ventilateur c’est écologique ça ??! J’ajoute que la fenêtre ouverte, c’est infernal ! Bruit jusqu’à 3h du matin et à 5h odeurs et bruit de nouveau. Pour finir, le petit déjeuner. Un monde fou et des gens entassés…dont des gens qui toussent. J’indique à la personne de l’accueil qui tel un cerbère m’avait demandé sans ménagement mon numéro de chambre, que vu le monde, je vais prendre mon petit déjeuner dans ma chambre. Elle m’invective et me dit que je n’ai pas le droit…ce sont des appartements équipés d’une cuisine pourtant ! Je n’ai pas pris ce petit déjeuner car j’ai jugé que les conditions n’étaient pas assez sures par les temps qui courent. Pour info, j’ai regardé ce qu’il y a au petit déjeuner de proposé : café mauvaise machine, jus orange reconstitué, petits croissants gras, yaourts…peu de choix. En même temps, pas de rapprovisionnement puisque la personne en charge de ça est derrière le plexiglass et surveille les arrivants plutôt que faire son travail. Bref, une catastrophe. De 4 nuits, je n’en passerai que 2. Je vais ailleurs où je suis mieux reçue.

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Hotel Berhampiran Tarikan Popular di Clermont-Ferrand

Lihat hotel berhampiran tempat menarik yang popular di Clermont-Ferrand

Cathédrale Notre-Dame de l'Assomption

Dav'Hotel Jaude
3.9/552 Ulasan

Dav'Hotel Jaude

Clermont-Ferrand City Center Clermont-Ferrand|0.37km dari Cathédrale Notre-Dame de l'Assomption
This review is in respect of my customer service experience around the booking rather than the accommodation itself, which I have unfortunately not been able to comment on. Myself and a friend made a booking to stay at Dav Hotel in April 2020 as it was our intention to watch Clermont play a home European Cup rugby match. The hotel contacted me to advise that they were having to close due to the COVID-19 pandemic and therefore my booking would be cancelled. Knowing full well that we were entitled to a full refund, we decided to try to support the business by instead accepting a credit for a future booking. Due to the continued COVID-19 pandemic and government restrictions which impacted upon sports stadium attendances in France, it was not until the 2022/23 season that we could use our credit. We therefore contacted the hotel, requesting a credit in February 2023, on a weekend when Clermont were due to host Leicester Tigers in the European Cup rugby. The hotel manager, Florent Bertelli, responded to our request, confirming that the credit was only available for 18 months and that the booking was therefore lost. Having reviewed previous correspondence, we were never advised of the possibility of losing the credit, which did not appear to be date limited. Being regular travellers and having needed to make a number of cancellations during the COVID-19 pandemic we consistently took the view that we would do everything we could do help businesses survive such difficult times by accepting credit vouchers rather than refunds. All other hotels that we have booked over the last couple of years have been flexible and accommodating, and appear to put the customer experience above the bottom line profit. In this case, we were fully entitled to a refund and we suppose it was our own fault for being so trusting of this business, actually believing that they would appreciate our support rather than stealing our money.

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Fontaine D'amboise

Dav'Hotel Jaude
3.9/552 Ulasan

Dav'Hotel Jaude

Clermont-Ferrand City Center Clermont-Ferrand|0.45km dari Fontaine D'amboise
This review is in respect of my customer service experience around the booking rather than the accommodation itself, which I have unfortunately not been able to comment on. Myself and a friend made a booking to stay at Dav Hotel in April 2020 as it was our intention to watch Clermont play a home European Cup rugby match. The hotel contacted me to advise that they were having to close due to the COVID-19 pandemic and therefore my booking would be cancelled. Knowing full well that we were entitled to a full refund, we decided to try to support the business by instead accepting a credit for a future booking. Due to the continued COVID-19 pandemic and government restrictions which impacted upon sports stadium attendances in France, it was not until the 2022/23 season that we could use our credit. We therefore contacted the hotel, requesting a credit in February 2023, on a weekend when Clermont were due to host Leicester Tigers in the European Cup rugby. The hotel manager, Florent Bertelli, responded to our request, confirming that the credit was only available for 18 months and that the booking was therefore lost. Having reviewed previous correspondence, we were never advised of the possibility of losing the credit, which did not appear to be date limited. Being regular travellers and having needed to make a number of cancellations during the COVID-19 pandemic we consistently took the view that we would do everything we could do help businesses survive such difficult times by accepting credit vouchers rather than refunds. All other hotels that we have booked over the last couple of years have been flexible and accommodating, and appear to put the customer experience above the bottom line profit. In this case, we were fully entitled to a refund and we suppose it was our own fault for being so trusting of this business, actually believing that they would appreciate our support rather than stealing our money.

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ESC Clermont Graduate School of Management

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Eifs Clermont Ferrand

Apparthotel Privilodges Carre de Jaude
4.1/552 Ulasan

Apparthotel Privilodges Carre de Jaude

Clermont-Ferrand|0.2km dari Eifs Clermont Ferrand
Je suis descendue dans cet hôtel et j’avais bon espoir car tout semblait simple: resa ok, parking à côté ok, proximité du lieu de travail ok. Mais…car oui, il y a un mais. Personnel d’accueil surchargé et préférant s’occuper d’un groupe plutôt que d’une personne seule. L’odeur en entrant dans la chambre est immonde. 28 degrés dans la chambre et pas de climatisation ou aération -> j’ai contacté la réception et il m’a été répondu que l’hôtel n’a pas de climatisation car il a un eco label et que je n’ai qu’à ouvrir la fenêtre. Il m’est dit qu’il y a une tour de ventilation dans le placard. Là je rigole et ironise: ecolabel mais l’électricité pour le ventilateur c’est écologique ça ??! J’ajoute que la fenêtre ouverte, c’est infernal ! Bruit jusqu’à 3h du matin et à 5h odeurs et bruit de nouveau. Pour finir, le petit déjeuner. Un monde fou et des gens entassés…dont des gens qui toussent. J’indique à la personne de l’accueil qui tel un cerbère m’avait demandé sans ménagement mon numéro de chambre, que vu le monde, je vais prendre mon petit déjeuner dans ma chambre. Elle m’invective et me dit que je n’ai pas le droit…ce sont des appartements équipés d’une cuisine pourtant ! Je n’ai pas pris ce petit déjeuner car j’ai jugé que les conditions n’étaient pas assez sures par les temps qui courent. Pour info, j’ai regardé ce qu’il y a au petit déjeuner de proposé : café mauvaise machine, jus orange reconstitué, petits croissants gras, yaourts…peu de choix. En même temps, pas de rapprovisionnement puisque la personne en charge de ça est derrière le plexiglass et surveille les arrivants plutôt que faire son travail. Bref, une catastrophe. De 4 nuits, je n’en passerai que 2. Je vais ailleurs où je suis mieux reçue.
Dav'Hotel Jaude
3.9/552 Ulasan

Dav'Hotel Jaude

Clermont-Ferrand City Center Clermont-Ferrand|0.28km dari Eifs Clermont Ferrand
This review is in respect of my customer service experience around the booking rather than the accommodation itself, which I have unfortunately not been able to comment on. Myself and a friend made a booking to stay at Dav Hotel in April 2020 as it was our intention to watch Clermont play a home European Cup rugby match. The hotel contacted me to advise that they were having to close due to the COVID-19 pandemic and therefore my booking would be cancelled. Knowing full well that we were entitled to a full refund, we decided to try to support the business by instead accepting a credit for a future booking. Due to the continued COVID-19 pandemic and government restrictions which impacted upon sports stadium attendances in France, it was not until the 2022/23 season that we could use our credit. We therefore contacted the hotel, requesting a credit in February 2023, on a weekend when Clermont were due to host Leicester Tigers in the European Cup rugby. The hotel manager, Florent Bertelli, responded to our request, confirming that the credit was only available for 18 months and that the booking was therefore lost. Having reviewed previous correspondence, we were never advised of the possibility of losing the credit, which did not appear to be date limited. Being regular travellers and having needed to make a number of cancellations during the COVID-19 pandemic we consistently took the view that we would do everything we could do help businesses survive such difficult times by accepting credit vouchers rather than refunds. All other hotels that we have booked over the last couple of years have been flexible and accommodating, and appear to put the customer experience above the bottom line profit. In this case, we were fully entitled to a refund and we suppose it was our own fault for being so trusting of this business, actually believing that they would appreciate our support rather than stealing our money.

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Lihat Ulasan Tetamu untuk Hotel di Clermont-Ferrand

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Ibis Styles Clermont Ferrand le Brezet Aeroport
3.7/554 Ulasan
As very regular users of Accor hotels we found this hotel to be up to the high standard that you would expect from the Accor group. Clean, well organised and totally satisfactory. However, unusually, the restaurant attached to this hotel is totally unacceptably poor. Admittedly it is not expensive but my “pièce de boeuf” was totally inedible and with so much sinew that even a steak knife couldn't cut it and my wife's piece of duck was equally horrible. The waiter kindly agreed to change the duck for salmon tartare, which, disappointingly, proved to be totally tasteless. An Ibis Styles Hotel should have a restaurant of a far higher standard attached to it. We will not be returning as being on the edge of the town it seems unlikely that there will be a better independent restaurant in the immediate vicinity of the hotel. A great disappointment.
Novotel Clermont-Ferrand
4/548 Ulasan
When you arrive, the hotel smells very strongly of flowers, either you love it or you hate it. The check- in was very bizarre. Only two small tables that look like they are part of the bar, serve as the check in. You don’t feel very welcome. We went to the bedroom, it was fine. Nothing special but still with carpet. Bed was fine, a bit hard. Okay bathroom but on the small side. Remember this hotel is by the motorway so quite noisy even with the double glazed windows closed so don’t forget your earplugs if you are a light sleeper. When it was time for the pool, we went to get towels form reception. (We are a family of three). We ask for the towels and the receptionist said : it’s only 2 towels per family. I laughed and thought it was a joke. After a calm 1 minute discussion and offering to give feedback to the hotel director about this nonsense rule, the receptionist preferred to give us 3 towels. Beware if you don’t stand up for yourself and ask a towel for each guest, you will have to share wet towels. Then worst was the quality of the food at the Novotel restaurant. We ordered a burger but asked for the cheese to be removed. The waiter literally said that the food is pre-made so that was not a request that they could fulfill. The overall food quality at dinner was worse then McDonald’s (where at least you can customise your food). Breakfast was okay, no complaints. Checkout was still on the small table but was okay. I was fooled by the idea of having a pool and now I know that I will not come back to this hotel again.
Hôtel et Résidence les Lauréades Clermont-Ferrand Centre Jaude
3.6/561 Ulasan
Super emplacement avec magasins a cote pres de la place Jaude et 10 mn a pied gare routiere. Hotel propre et personnel accueillant. Je recommande sur Clermont Ferrand
Eklo Clermont Ferrand Centre Gare
3.8/552 Ulasan
Super accueil. Chambre très propre. Mais sanitaires très petits.
Mercure Clermont Ferrand Centre Jaude
4.5/545 Ulasan
Vraiment satisfaite de mon séjour.
Best Western Plus Hotel Litteraire Alexandre Vialatte
4.1/564 Ulasan
Stayed here for a couple of nights. Front of house chap could have been a lot more helpful, we felt we were pumping him with questions which he should have been telling us before we asked. eg what to see in the local area and even a map. The room was ample with good views over the roof tops and cathedral but no fridge! No milk provided, we had to ask at the bar area but with no fridge was difficult to keep fresh for the morning Breakfast was very good with views over to the cathedral.(lovely fresh orange juice) Car park was under the hotel, our car was hit while parked there as very tight parking spaces but there is no CCTV. Some of this hotel was a BW Signature collection but not all.

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Maklumat Perjalanan Setempat

Harga TertinggiRM 1,689
Harga TerendahRM 184
Bilangan Ulasan2,120
Bilangan Hotel516
Harga Purata (Hari Bekerja)RM 500
Harga Purata (Hujung Minggu)RM 508