Hotel berhampiran Place de Jaude, Clermont-Ferrand

We stayed for one night and were glad to find that the hotel is only a 6-7 minute walk from the train station (and very easy to find). Check-in was simple, staff were all friendly, and we found our room no problem. Opening the door was more of a challenge - the key card seemed to work but the door itself was very heavy/stiff. However, once we were in, the room was small but perfectly formed, fine for a short stay but possibly a bit confined for a longer stay. The bed was comfortable, the wifi was good, the bathroom well-appointed. Everything was very clean. Our room was on the railway side of the building and the noise might bother some people, although it didn’t bother us. The breakfast buffet was excellent - tasty and good value for money, and we loved the eclectic design of the dining room. The outside terraces looked inviting, but we didn't get a chance to linger. The hotel is close enough to the city (15-20 mins walk) to allow for easy access to the old town. We'd definitely stay again.

J'ai trouvé un hôtel impeccable,au point de vue propreté,accueil et personnel bien aimable,le petit déjeuner aussi très agréable à mes attentes,donc je le recommande

We booked to stay at the hotel as part of our long drive from Calais to the south of France. Just wanted somewhere to stay and set off early in the morning ( €69 for a Friday night) but were pleasantly surprised. As they were not busy we were offered a choice of rooms and bath or shower . Secure parking in the basement was €9.90 which we were glad of as had a car full of stuff . Really friendly welcome at reception and very helpful. The room was pleasant, masses of hot water, basic tea and coffee facilities, comfy bed, free wifi, everything we needed for a quick stay. Much better than another more expensive chain that we stayed in further north on the previous night.

Lovely guesthouse with sensational views over Clermont Ferrand and surrounding countryside. We enjoyed our delightful and recently renovated room with en-suite, along with a private terrace on which we enjoyed fabulous sunsets and sipped Rose. The morning breakfasts were delicious and served on the upstairs terrace which also enjoys the fabulous views. Julien was a charming and helpful host who gave us excellent advice about the nearby volcanoes we wanted to visit as well as restaurants in Clermont Ferrand. We highly recommend you book a stay at Villa Volcano - you’ll be delighted you did.

We arrived on a drizzly cold night and I was so glad there is a restaurant in the hotel. In fact there are 2 restaurants , one on the ground floor which we visited and the other on the roof. The rooms are very functional but nice and clean with all you need for an overnight stop. The only downside for the room was that it was too hot and since we had our cats with us we could not open the windows to cool it down. Tried turning down the heating but nothing seemed to change. The restaurant was good with very chatty and friendly staff. I had a tuna steak served with a rôsti cake and some fresh vegetables and it was very good. We had a bottle of AOC Ventoux red wine which was very pleasant. For dessert a chocolate tart which had an unusual pink base but tasted good. The restaurant manager arranged for a magician who was working the other restaurant to come to our table an do a few tricks which was a nice touch. The breakfast was simple but good and we set off well refreshed the next day.

Pour notre départ en vacances, nous avons choisi l’hôtel Kyriad Riom pour une première escale, cette première réservation nous a satisfait, à part le bruit extérieur causé par l'emplacement de la chambre située juste en face du rond point hyper fréquenté même la nuit. Pour notre retour de vacances, le samedi 30 mars 2024, à notre demande, une chambre plus éloignée de l'axe routier nous a été octroyée. Merci à Kyriad, notre nuit fut calme et réparatrice... Les choses commencent à se gâter dimanche 31 mars 2024 au matin lorsque nous nous présentons au petit déjeuner. Le réceptionniste nous indique d'un ton discourtois que le petit déjeuner est servi jusqu'à 10 heures et qu'il est 10 h 20... Hélas pour nous, vacanciers heureux et insouciants, nous avions complètement oublié le changement d'heure... Nous lui demandons si nous pouvons prendre tout de même notre petit déjeuner rapidement (je précise : petits déjeuners réglés la veille à notre arrivée) Il nous laisse rentrer dans la salle et là, surprise désagréable, il n'y a plus rien à manger, tout est rangé, il ne reste que les liquides : thé, café... Au final, nous avons eu l'impression de nous faire ”piéger”, en effet, Kyriad nous demande de payer à l'avance les petits déjeuners, Kyriad nous laisse rentrer dans la salle dédiée au petit déjeuner en sachant pertinemment qu'il n'y a plus rien à manger... Il est certain que nous sommes des adultes responsables et devons nous comporter comme tels. Cependant, il aurait peut être été judicieux de la part de Kyriad de rappeler à ses clients, par un affichage spécifique par exemple placé bien en vue à l'accueil, le changement d'heure qui de fait, occasionnerait une modification des horaires du petit déjeuner. Et cela aurait évité que je sois dans l'obligation d'émettre un avis défavorable sur l'hôtel Kyriad de Riom.